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BMW of Macon
Macon, GA
832 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at BMW of Macon. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle.
We provide you with many standout new BMW models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and BMW lease options, and work with you the entire time to find the best plan possible.
But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and BMW parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for.
Throughout it all, you can count on BMW of Macon to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 4785 Riverside Macon, Georgia, and a short drive away from Milledgeville, Forsyth, Warner Robins and Perry GA, and look forward to seeing you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Showing 832 reviews
March 27, 2019
4 hours for an oil change. No updates of vehicle status. Once the car was done it took another 45 min waiting to cash out. And people were rushing us to get the car on and extre No updates of vehicle status. Once the car was done it took another 45 min waiting to cash out. And people were rushing us to get the car on and extremely slow to get us out. The posters in the serive department show customers time is important but it definitely didnt not feel that way. There numorous amount of customer just waiting for there vehicle. When i looked in the garage there definitely enough mechanics working so i dont know why it took so long. Most oil change service is expected to be an hour or so but not my entire afternoon. If they told me that it would take 4 hours for my oil change i would have made other arrangements so that my family and I wouldn't have waiting there the whole time. More
by Customerstimewasted
Verified CustomerEmployees Worked With
sheila meadows
March 27, 2019
Courteous Service; Easy Transaction I purchased a 2019 540i. The transaction was mostly handled over the phone. Anthony Lotardo was attentive, expeditious and thorough in answering my qu I purchased a 2019 540i. The transaction was mostly handled over the phone. Anthony Lotardo was attentive, expeditious and thorough in answering my questions, checking over the vehicle and getting the required paperwork ready for signing. This was an easy/excellent transaction thanks to Anthony. I look forward to working with him in the future. More
by mrrico1
Employees Worked With
Omar Saleh, Vanessa Stubbs, ANTHONY LOTARDO
March 26, 2019
Great customer service! My wife brought our X5 BMW for a scheduled Service on Friday. She was greeted by name and the loaner car was ready. Shelley called as soon as the work My wife brought our X5 BMW for a scheduled Service on Friday. She was greeted by name and the loaner car was ready. Shelley called as soon as the work was completed. Great customer service!! More
by JANCRADDOCK
Employees Worked With
Shelley Black
March 26, 2019
Service Department My car looked terrible the pollen was so thick. They said my car had been wash but it was impossible. Please explain Thank you Roberta My car looked terrible the pollen was so thick. They said my car had been wash but it was impossible. Please explain Thank you Roberta More
by roberta.collins
Employees Worked With
Lonnie Coleman Service Advisor
March 26, 2019
John Padgett and Phil ! I’m so grateful for these two. They worked really hard on this deal and made sure we got exactly what we wanted!!! Thanks guys !! Ceirra John I’m so grateful for these two. They worked really hard on this deal and made sure we got exactly what we wanted!!! Thanks guys !! Ceirra Johnson More
by CEIRRA.JOHNSON
Employees Worked With
Phillip Dean
March 25, 2019
3 strikes! 1. June ‘18, recall fuel pump service stated fuel pump was replaced; the service tech checked, come to find out only the sensor and cable replaced. In 1. June ‘18, recall fuel pump service stated fuel pump was replaced; the service tech checked, come to find out only the sensor and cable replaced. Invoice statement false/incorrect !!!! 2. 15% loyalty coupon useless!!!! I presented coupon online;I was told it had to be printed out. I’ve tried to use the coupon before to no avail. 3. 3rd time towing vehicle in for service. 3/18 Monday morning. Communicated & confirmed service via text Tues around 3:09., called Wednesday around 3:00 to check on car status- not ready, hadn’t started repairs! Due to miscommunication, tech apologizef. Serviced completed Thursday morning, the service tech was apologic offered to pick me up. It seems there is not enough staff to handle the volume of repairs. It’s the only dealership that’s close enough and no one else thats an authorized service station. More
by NOVE
Employees Worked With
Lonnie
March 25, 2019
Great Experience ! Curtis Harris did a great job getting me into a great car. Everyone loves my car. Glad I went back for the second time! Go see him! Curtis Harris did a great job getting me into a great car. Everyone loves my car. Glad I went back for the second time! Go see him! More
by LASHUNDRAGEORGE
Employees Worked With
Curtis Harris
March 23, 2019
Good experience. Helpful sales associate. Satisfied with the overall experience. Sales associate was knowledgeable and helpful. Prices were about average. I haven’t had any experience with t Satisfied with the overall experience. Sales associate was knowledgeable and helpful. Prices were about average. I haven’t had any experience with the service department yet. More
by brenda.southerland
Employees Worked With
Tyler Hill
March 22, 2019
Awesome Charles and John worked with me and made it hapoen! Very satisfied with my purchase. Bern a customer since 2002, will definitely purchase again from B Charles and John worked with me and made it hapoen! Very satisfied with my purchase. Bern a customer since 2002, will definitely purchase again from BMW of Macon More
by ltcar2
Employees Worked With
Charles and John, Jason Diaz
March 22, 2019
Amazing, as usual I have followed my salesman, Curtis Harris, from the Atlanta market to the Macon location. He always finds me exactly what I want (and even gives me a I have followed my salesman, Curtis Harris, from the Atlanta market to the Macon location. He always finds me exactly what I want (and even gives me a few extra choices to make sure I’m making the right decision). The entire purchasing process was seamless - less than an hour from the time I arrived at the dealership to the time I drove off in my new car. Definitely 5-star service!! More
by asmonroe
Employees Worked With
Curtis Harris
