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BMW of Macon
Macon, GA
827 Reviews
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Showing 827 reviews
November 01, 2019
Excellent service Great service provided my my service team! I received a warm welcome then escorted to my service provider. The process was long (Arrival time 10:15 an Great service provided my my service team! I received a warm welcome then escorted to my service provider. The process was long (Arrival time 10:15 and departure time after 3:00 pm)! Excellence takes time. No snacks available but coffee, water, and soda plentiful! I asked and was taken to my medical appointment (Jeffrey always provide excellent customer service! Overall, great service! More
by SYT305
Verified CustomerEmployees Worked With
Jeffrey Lloyd- driver, sheila meadows
Helpful October 31, 2019
Oil change and fog light replacement The service was great. The driver that picked up my car and brought me a loaner was great. I have purchased 2 vehicles from bmw of Macon and the expe The service was great. The driver that picked up my car and brought me a loaner was great. I have purchased 2 vehicles from bmw of Macon and the experience was great both times. More
by 883EVO
Employees Worked With
Kayla Monroe, Lindsay Segars
October 30, 2019
Service Repair Poor service I had to take back the loaner car. The service repair person that brought the car was 4 hours late. Car took 3 days for a oil change. Poor service I had to take back the loaner car. The service repair person that brought the car was 4 hours late. Car took 3 days for a oil change. More
by KAMISHA_M
Employees Worked With
Kayla Monroe, sheila meadows
October 30, 2019
Understanding of function of park warning signal. Service was excellent. We resolved the issue. Service advisor was very courteous. She sought the advice of a service technician as well. Would recomme Service was excellent. We resolved the issue. Service advisor was very courteous. She sought the advice of a service technician as well. Would recommend to others. More
by GBG478
Employees Worked With
Lindsay Segars
October 30, 2019
BMW of Macon exceeded my expectations by far. Not only were they friendly and courteous, they did everything humanly possible to be consumer-oriented and make my exceeded my expectations by far. Not only were they friendly and courteous, they did everything humanly possible to be consumer-oriented and make my job as easy as possible. Mac Angley was particularly helpful throughout the entire process. More
by Q.ALBERTIE
Employees Worked With
Mac Angley
October 27, 2019
Service Great. Service service would recommend very knowledgeable. Answered all our questions. Did a great job cleaning car. We were very satisfied with Great. Service service would recommend very knowledgeable. Answered all our questions. Did a great job cleaning car. We were very satisfied with service. Great place we plan to continue using their service More
by 1JUVAT80
Employees Worked With
Lindsay Segars
October 25, 2019
Service Wife was able too wait this time. She was very happy that someone install front license plate. So now she can Install her Sorority tag. Thank for good Wife was able too wait this time. She was very happy that someone install front license plate. So now she can Install her Sorority tag. Thank for good service. More
by KENNETH.TENNISON
Employees Worked With
Curtis Harris, Kayla Monroe, sheila meadows
October 23, 2019
Great service! They kept me updated on my vehicle. They were very efficient and took care of the problem that I was having with my vehicle. I was well pleased. The They kept me updated on my vehicle. They were very efficient and took care of the problem that I was having with my vehicle. I was well pleased. They were also very friendly. More
by FAY39870
Employees Worked With
Lindsay Segars
October 22, 2019
Back Office Nightmare Bought a used CPO BMW advertised on Autotrader. Sales Rep,Mercedes Shannon, did an excellent job. Problems began when picking up car and Michael Per Bought a used CPO BMW advertised on Autotrader. Sales Rep,Mercedes Shannon, did an excellent job. Problems began when picking up car and Michael Perez, F & I guy, became involved. He insisted that title had to be sent - first to Georgia MVD, and then South Carolina DMV.(South Carolina resident) Stopped at the local DMV on the way home - without the title - they said NO WAy that will work. Called Perez and explained it had to come direct to me for my submission to local county treasurer office prior to DMV visit - he said OK Waited 10 days - NO TITLE. Called Mercedes she said title clerk was holding title for 10 days to ensure check was good - admitted that since it was a bank - certified - check that was unnecessar\ Finally received Fedex 12 days after purchase. Have bought two used cars in Georgia as a South Carolina resident and received the title with the car - would not buy from this dealership again due to their handling of the paperwork More
by rich.weidman
Employees Worked With
Mercedes Shannon - Michael Perez
October 22, 2019
Warranty service Timely phone call reminder from dealer that service was due. Then, service scheduled in a timely manner. Lastly, work (oil change) completion timely a Timely phone call reminder from dealer that service was due. Then, service scheduled in a timely manner. Lastly, work (oil change) completion timely as well. More
by RICHARDEMADDOX
Employees Worked With
sheila meadows
