BMW of Macon

Pleasant They provided more than enough refreshments and tended to me promptly. I have no complaints about this recent visit. I look forward to returning for m They provided more than enough refreshments and tended to me promptly. I have no complaints about this recent visit. I look forward to returning for my next visit. More

Outstanding Lonnie Coleman was my service consultant. He checked on me several times during my wait for the service on my BMW and kept me informed on the process. Lonnie Coleman was my service consultant. He checked on me several times during my wait for the service on my BMW and kept me informed on the process. I have been a customer at this service center since it opened and have always received the best of service from the General Manager, sales staff, and service department personal. More

Service Visit Always pleasant. Curtis is awesome and Shelley is very friendly and helpful. She has been there a while and I trust her advice. So far, so good. Always pleasant. Curtis is awesome and Shelley is very friendly and helpful. She has been there a while and I trust her advice. So far, so good. More

My experience was outstanding , beginning with initial phone contact, sales representative and entire buying priocess.. The sales representive, financial representative and gentlem , beginning with initial phone contact, sales representative and entire buying priocess.. The sales representive, financial representative and gentleman responsible for review of vehical’s technical functions were outstanding More

Service Experience Service was great and Shelia was the best. She kept me updated regularly on the status of my car. She offered suggestions and applied appropriate disc Service was great and Shelia was the best. She kept me updated regularly on the status of my car. She offered suggestions and applied appropriate discounts. She was very transparent. More

BMW of Macon- Curtis Harris I was in the market for a third vehicle that was good on gas. I’ve been driving a Lexus GX 460(which I love) but driving it everyday was putting a den I was in the market for a third vehicle that was good on gas. I’ve been driving a Lexus GX 460(which I love) but driving it everyday was putting a dent in my pockets as it related to gas. I was searching for a certified pre-owned 5 series and Curtis Harris made my buying process EASY! I test drove the vehicle on a Monday and took the week to think about the purchase. Curtis was not overbearing BUT he was proactive and accommodating when I returned to the dealership later that week. I have ALWAYS had to negotiate pricing on all of my other vehicle purchases BUT Curtis was straight to the point and the first offer that he presented to me was EXACTLY what I wanted to pay. I have nothing but GREAT things to say about Curtis Harris’ customer service and BMW of Macon. More

Service My car was picked up from my home. I was given a new car to drive the entire time that my car was being fixed. I was kept informed of what my car wa My car was picked up from my home. I was given a new car to drive the entire time that my car was being fixed. I was kept informed of what my car was going though (my wife thinks it’s her baby). Then it was returned to my home fully serviced. The driver was nice as can be and didn’t mind making the 40 mile drive each way. Thanks BMW OF MACON. More

Oil change with loaner vehicle Never any hassle and easy to do business with. I chose BMW because of their service center. This type of service is the reason I wanted another BMW! Never any hassle and easy to do business with. I chose BMW because of their service center. This type of service is the reason I wanted another BMW! More

Battery replacement They were asked to REPLACE the battery that was in the car so you would think they would replace it with a LIKE battery. They did not. Put in a batt They were asked to REPLACE the battery that was in the car so you would think they would replace it with a LIKE battery. They did not. Put in a battery with less cranking amps! AND they charged us a core charge even though they have our old battery! AND it took TWO HOURS to do this! And the girls that you encounter when you first drive into the service area have no idea what friendly service is or service with a smile!!!!! More

Excellent Service Center! The Sales Department is Challenged Both Sheila and Shelly did a great job checking me in - the work done corrected the trouble I was having with the steering. And the loaner car was ici Both Sheila and Shelly did a great job checking me in - the work done corrected the trouble I was having with the steering. And the loaner car was icing on the cake. Great Service Center. The Sales Department is another story. More