BMW of Macon

"Wonderful Customer Service" I had recall work completed on my X3. Ms. Meadows kept me informed about the warranty work and also let me know that the dealership was closing early I had recall work completed on my X3. Ms. Meadows kept me informed about the warranty work and also let me know that the dealership was closing early due to a storm so I could pick up my vehicle. This service center is geared toward customer service. This is very noticeable. More

Great customer service Work diligently with warranty company to resolve problems. Sales rep maintain major updates and order notification with the customer. Sales manager al Work diligently with warranty company to resolve problems. Sales rep maintain major updates and order notification with the customer. Sales manager also coordinated repairs with warranty company with specific repair guidelines and procedures. Excellent overall service, satisfactions guaranteed. Thank you Sheila Meadows More

What excellent service . I needed a car,due to a unexpected car wreck. They help me get through,the staff is very nice and friendly. Thanks, for everything. I needed a car,due to a unexpected car wreck. They help me get through,the staff is very nice and friendly. Thanks, for everything. More

Loaner was very dirty inside Loaner vehicle was very dirty inside. Lots of dirt inside on all floor mats and in “trunk” area. I’ve akways been given a clean vehicle as loaner but Loaner vehicle was very dirty inside. Lots of dirt inside on all floor mats and in “trunk” area. I’ve akways been given a clean vehicle as loaner but not this time. Hope your standards have not dropped. Otherwise service was good More

Rescued when out of town Had a flat over 175 miles from home. They not only took care of me they expressed empathy. That made the unexpected bill seem a whole lot better. T Had a flat over 175 miles from home. They not only took care of me they expressed empathy. That made the unexpected bill seem a whole lot better. They were short staff based on their verbal acknowledgement, but there service did not seem to lack. Thanks for helping my family during a frustrating time. More

Completely Satisfied My car was repaired and ready as promised by Sheila. Actually the repair was a little less expensive than had been estimated. Thank you so much. My car was repaired and ready as promised by Sheila. Actually the repair was a little less expensive than had been estimated. Thank you so much. More

Excellent The service was fast my loaner was ready when I got there and they explained all services performed on my vehicle. The would recommend them to anyone. The service was fast my loaner was ready when I got there and they explained all services performed on my vehicle. The would recommend them to anyone. More

Service rendered; Problem Solved Problem cropped up and we were taken in no-notice immediately. Not only fix the issue but saw we had necessary work due within a short period and wen Problem cropped up and we were taken in no-notice immediately. Not only fix the issue but saw we had necessary work due within a short period and went ahead and completed that required work as well. Saves us another trip to Macon. Well done. More

Satisfied No issues .Diagnosis was prompt, was offered a courtesy shuttle to and from our home. They even allowed access in our vehicle later to retrieve import No issues .Diagnosis was prompt, was offered a courtesy shuttle to and from our home. They even allowed access in our vehicle later to retrieve important documents left behind. More

No problems Hello, not much to say everything is fine. The staff of always been very helpful with this service is far as I know. In terms of the price I’m not su Hello, not much to say everything is fine. The staff of always been very helpful with this service is far as I know. In terms of the price I’m not sure what to compare it with no comment actually on price. Thank you More