BMW of Macon

BMW of Macon We have bought our cars from BMW of Macon for years. As we are in Atlanta, they come up with a loaner and pick up our cars for service. Extremely co We have bought our cars from BMW of Macon for years. As we are in Atlanta, they come up with a loaner and pick up our cars for service. Extremely convenient and such nice people! The service department does a great job! More

recent service visit Liz is excellent! Her rapport with customers, professionalism, and great personality, provide the ultimate customer service experience. She takes gr Liz is excellent! Her rapport with customers, professionalism, and great personality, provide the ultimate customer service experience. She takes great care of all of her customers. More

Recall of airbag The BMW of Macon did a great job getting my car right in on time. Quick turn around. They even washed my car. Awesome perk!! The BMW of Macon did a great job getting my car right in on time. Quick turn around. They even washed my car. Awesome perk!! More

Natvigaton restart Glendale was very knowledgeable in assisting me with my nativgation system after I pick up from being service . He was very professional and patient. Glendale was very knowledgeable in assisting me with my nativgation system after I pick up from being service . He was very professional and patient. Glendale also gave me tips on different features on my X5. More

Exceptional Service BMW of Macon’s Service Department delivered the same exceptional service I have come to expect from them. Liz and Shelley are knowledgeable, friendly BMW of Macon’s Service Department delivered the same exceptional service I have come to expect from them. Liz and Shelley are knowledgeable, friendly and go the extra mile to insure my experience was more than satisfactory. The work was done in less than the time estimated and they provided a thorough explanation of not only repairs completed, but also of the potential issues observed by the technician. I eas offered alternatives to waiting for my vehicle, but I choose to wait and work from their modern, clean and comfortable customer lounge. When I departed, my car was delivered bright and shiny after a complimentary wash and vacuum. All in all, I would have no hesitation in recommending BMW of Macon to my family and friends, not only for sales, but for service as well. Kudos! More

Exceptional Service. Service done was recall work. Out quicker than promised! Service representative was ready for my arrival, with paperwork already completed. Briefed Service done was recall work. Out quicker than promised! Service representative was ready for my arrival, with paperwork already completed. Briefed me on work recommended from inspection, but did not push for work to be done. More

Great service! This is my first BMW and it has been a great experience so far. Everyone is so helpful!! Very convienent service and I’m happy that I didn’t have to d This is my first BMW and it has been a great experience so far. Everyone is so helpful!! Very convienent service and I’m happy that I didn’t have to drive to Macon. More

Horrible experience for my birthday I received an email offering complimentary car wash and multi-point inspection for my birthday. I drove almost an hour to the dealership to get redeem I received an email offering complimentary car wash and multi-point inspection for my birthday. I drove almost an hour to the dealership to get redeem my "gift," and was very disappointed with the service. When they called to tell me my car was ready, I noticed that they had only sprayed it down with a water hose. When I opened the doors, you could pass your finger along the side and notice all the dirt. Also, they were supposed to vacuum the inside, but when we came back they hadn't cleaned the inside. I never got the results of the multipoint inspection, but I am assuming everything was in great shape since my car is new. More

SERVICE REVIEW THE DEALERSHIP ALWAYS DOES AN OUTSTANDING JOB HANDLING CUSTOMER NEEDS & ISSUES! I WOULD RECOMMEND THEM TO OTHERS. THEY RE ALWAYS FRIENDLY & ATTEMPT T THE DEALERSHIP ALWAYS DOES AN OUTSTANDING JOB HANDLING CUSTOMER NEEDS & ISSUES! I WOULD RECOMMEND THEM TO OTHERS. THEY RE ALWAYS FRIENDLY & ATTEMPT TO WORK WITH YOU ON ANY ISSUES. More

Great Service and knowledgeable Service Representatives Liz and Shelly always do a Great Job. They keep you informed and assure your service will be done and completed in a timely matter. Liz and Shelly always do a Great Job. They keep you informed and assure your service will be done and completed in a timely matter. More