BMW of Macon

Excellent, friendly service We had to have our 2007 and 2011 328i BMWs serviced at Macon BMW due to recalls on both of the vehicles. They worked with us to get them both in back We had to have our 2007 and 2011 328i BMWs serviced at Macon BMW due to recalls on both of the vehicles. They worked with us to get them both in back to back which made our trips to Macon less of a hassle! The girls in the service department were very friendly and helpful! Made the whole experience much better than at some other dealerships we have come in contact with. The cars were working perfectly upon pickup and we couldn't be happier! Will definitely be going back to Macon BMW if we have any problems in the future! More

First time disappointed after 16 years of service. Picked up my car Saturday. After getting on the road noticed my steering wheel was not centered, then my brake light and another light came up on the Picked up my car Saturday. After getting on the road noticed my steering wheel was not centered, then my brake light and another light came up on the dash. Returned immediately to the dealership. Have not heard a word from anyone today. I was in management for 40 years and dealt with the public. I know things happen, we are all human. I’m not mad or angry, just disappointed. Want you to know about this to help everyone improve their service. More

Pleasantly helpful The salesman, Tory Thrash, was quite knowledgeable and persuasive. I went there "just looking", but he and the staff were helpful, polite and cordial. The salesman, Tory Thrash, was quite knowledgeable and persuasive. I went there "just looking", but he and the staff were helpful, polite and cordial. It was a great experience! More

service for a recall My visit to the BMW facility was a good experience. I was there to purchase an emblem and service on a recall. The service technician was prompt and w My visit to the BMW facility was a good experience. I was there to purchase an emblem and service on a recall. The service technician was prompt and was not a long wait. I would definitely visit the facility again More

Purchased 2017 M4 Purchased a pre owned M4 last week. Every person I came in contact with was extremely attentive and very helpful. Overall a great buying experience. Purchased a pre owned M4 last week. Every person I came in contact with was extremely attentive and very helpful. Overall a great buying experience. More

Great Service and staff The staff is very attentive and got my car back to me when promised. I have always used BMW of Macon even though I live in Atlanta because of the gre The staff is very attentive and got my car back to me when promised. I have always used BMW of Macon even though I live in Atlanta because of the great service and staff. More

My 3rd vehicle purchase from here, truly impressed! Excellent salesmanship, smooth transaction for purchase. I will continue to buy here in the future. Curtis Harris is a great salesman with patience a Excellent salesmanship, smooth transaction for purchase. I will continue to buy here in the future. Curtis Harris is a great salesman with patience and found me exactly what I was looking for. This is the 3rd vehicle he has sold me! More

Able to help in a pinch While I was in town, I'm not local to Macon, I needed some help with my BMW. I called and spoke with Elizabeth. After explaining my challenge, she w While I was in town, I'm not local to Macon, I needed some help with my BMW. I called and spoke with Elizabeth. After explaining my challenge, she was able to work with the shop and squeeze my vehicle into an already fully booked day. All the other people I spoke with while waiting and browsing vehicles were extremely polite and offered help if needed. Thanks! George More

Excellent service Tech was patient and explained what I needed to correct leaking power steering hoses! I would recommend this location for future service! Tech was fri Tech was patient and explained what I needed to correct leaking power steering hoses! I would recommend this location for future service! Tech was friendly and very knowledgeable More

Great Salesman Ramsey Belmany Ramsey was the embodiment of what any car sales professional should strive to be. He was courteous and genuine. He treated us as though we were the Ramsey was the embodiment of what any car sales professional should strive to be. He was courteous and genuine. He treated us as though we were the only people at the dealership and engaged with not only myself and my wife, but also with our 12 year old son as if we were close friends from the beginning. Keep up the good work sir! And this is coming from someone that has purchased over 20 vehicles and dreads the process. More