
BMW of Macon
Macon, GA

Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Tire wors I ran over a nail and had to get a tire replaced. I have a road hazard warranty, which is good, and the dealership had my tire in stock, which is also I ran over a nail and had to get a tire replaced. I have a road hazard warranty, which is good, and the dealership had my tire in stock, which is also good. I called to confirm these items and was told that I would be responsible for a $50 deductible, no problem. On arrival for the scheduled service I’m informed that the warranty doesn’t cover rotation and balancing of the new tire. That seems a little duplicitous to me (who replaces a tire without at least balancing it?). My problem is that the process took THREE HOURS. I’m sure they were busy, I’m sure there were lots of other things going on, but this should have taken an hour or two at the maximum. More
Customer Service BMW has Great Customer Service!!!ii would recommend others to your dealership. I did not have to wait when bring my car or picking it back up. BMW has Great Customer Service!!!ii would recommend others to your dealership. I did not have to wait when bring my car or picking it back up. More
Tires I received great customer service from this location. Everyone did an excellent job, service was swift and courteous, even on a Saturday and provided I received great customer service from this location. Everyone did an excellent job, service was swift and courteous, even on a Saturday and provided great customer service. More
service Great follow up and reminders of appt. Thorough reviews and called to review findings. My car was ready as promised. Very detailed when reviewing th Great follow up and reminders of appt. Thorough reviews and called to review findings. My car was ready as promised. Very detailed when reviewing the paperwork More
Airbag Recall I brought my BMW X6 in for an airbag recall and for diagnosis of a problem with the top-view camera system. The service representative told me when I I brought my BMW X6 in for an airbag recall and for diagnosis of a problem with the top-view camera system. The service representative told me when I made the reservation that these tasks would take more than a day and that they would set me up with a loaner car. They were ready for me when I showed up for the appointment and had me in the loaner car within a couple of minutes. Over the next two days they did an excellent job of keeping me informed. When time came to pick up the X6, it was clean and waiting for me. Return of the loaner car and finishing paperwork on my car again looks just a couple of minute. New airbags installed and top-view camera system fixed. This could not have been a better experience. This experience was exceptional but it is what I have come to expect from this dealer's service department. The X6 is my second BMW. My first BMW was a Z4. My experience with the excellent work performed by this service department in taking care of my Z4 was a large part of my decision to purchase another BMW. More
Service visit Thank you for taking such good care of us. We continue to use Macon for service even though we moved to Cumming GA. The service we receive is worth th Thank you for taking such good care of us. We continue to use Macon for service even though we moved to Cumming GA. The service we receive is worth the drive. More
Service of I3 Great BMW experience as always! Team is always positive and helpful. I could never own another make vehicle...they could NEVER treat me any better t Great BMW experience as always! Team is always positive and helpful. I could never own another make vehicle...they could NEVER treat me any better than BMW of Macon! Top Notch!! More
Service Very positive experience. Everyone was very easy to talk to and deal with. Everything was completed as promised. I would highly recommend BMW of Maco Very positive experience. Everyone was very easy to talk to and deal with. Everything was completed as promised. I would highly recommend BMW of Macon Sales & Service. More
Macons finest Great cars......great deal...great sales team.....havent had any service yet but expect great things. Looking forward to a lasting relationship with M Great cars......great deal...great sales team.....havent had any service yet but expect great things. Looking forward to a lasting relationship with Macon BMW. More
Horrible. Pushy This place said right words. Oh so friendly. Yet they pushy. Ready to get me into this truck. Then i learned why....it cause it have transmission issu This place said right words. Oh so friendly. Yet they pushy. Ready to get me into this truck. Then i learned why....it cause it have transmission issues. I so glad they not send the paper my bank ask for. Well they sentbit but they marked my name out so my bank asked for another. They let me leave and not send. Thankful no money sent. I returned truck same day. I Will never buy from them again. More