BMW of Macon

Awesome service Great service from BMW of Macon service department. They were informative and honest. Three thumbs up to the teams of professionals and the tech. Grea Great service from BMW of Macon service department. They were informative and honest. Three thumbs up to the teams of professionals and the tech. Great Job More

Professional and Fair Shelley was very professional and kept me informed through the entire service process about my options. She was also very helpful while working with Shelley was very professional and kept me informed through the entire service process about my options. She was also very helpful while working with me on the pricing. More

Good service I visited this center for the first time to complete a 15k mile 4-wheel Alignment on my 2017 540i. The center was clean and the service was efficient I visited this center for the first time to complete a 15k mile 4-wheel Alignment on my 2017 540i. The center was clean and the service was efficient. To my surprise they also completed my upcoming oil change as a courtesy due to my advanced driving habits and mileage. I did not meet my advisor until the end of this transaction to pay my bill, which I thought was a bit strange. A separate young lady checked me in and had me complete name and address info from the lobby. The price was also a bit more than other dealers in the metro Atlanta market where I live. Overall, The service was good and I will visit This dealer again. More

Service The staff is great and very accommodating. They are all willing yo work with you the best that they can. They do nit want to see the customer dissat The staff is great and very accommodating. They are all willing yo work with you the best that they can. They do nit want to see the customer dissatisfied. More

Liz is fantastic!! From the minute you drive in the service area, there are at least two people to greet you, the take over from there. The waiting area is super nice. From the minute you drive in the service area, there are at least two people to greet you, the take over from there. The waiting area is super nice. I took the car over to the shopping center. Called for a pickup; they were right there. Just a great experience!! More

other than time lost, everyone was great. The staff were attentive and kept me up to date on the work status. There were goodies and coffee available for all folks waiting on the cars which w The staff were attentive and kept me up to date on the work status. There were goodies and coffee available for all folks waiting on the cars which was a nice touch. All together, There was nothing to complain about. I thought the sales staff could have been more engaging. It took them around an hour or so before they paid attention to saying hello. They were good to each other which was good to see. I would have explored upgrading to a 4 series if they had engaged me. The service gal was interested in my next car or sale for you. very intuitive. Gary More

Tail light repair Great service, respected my time and helpful. Shelley was my contact and she was always helpful and responsive. I dropped it off and had a ride wait Great service, respected my time and helpful. Shelley was my contact and she was always helpful and responsive. I dropped it off and had a ride waiting but they offered transport More

Great Service My service representative did an outstanding job and service on my car was great. On so my car was wash and vacuum. Car look great after wash. My service representative did an outstanding job and service on my car was great. On so my car was wash and vacuum. Car look great after wash. More

Excellent service My technician communicated with me about service beyond the initial evaluation. No work was done without prior approval and service was done in a tim My technician communicated with me about service beyond the initial evaluation. No work was done without prior approval and service was done in a timely way. A very satisfied vistomer. More