
BMW of Macon
Macon, GA

Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
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Great It was a great experience... Anthony was very helpful in helping me the decision on my purchase. He is a awesome sales person. He was very sincere on It was a great experience... Anthony was very helpful in helping me the decision on my purchase. He is a awesome sales person. He was very sincere on making sure I was comfortable. He answers all my questions below and after the purchase. Just a great guy. Also the guy that delivered my car Majors. He was amazing as well. He showed all around the car. Overall great experience. More
Came in for service Shelley was very nice I give my rating on the way I was taking care of my BMW is used but she made me feel it was a good as a brand new one I give my rating on the way I was taking care of my BMW is used but she made me feel it was a good as a brand new one More
Fair experience. Salesmen were friendly, but most of them were not local to middle ga. You've got to watch the finance department or they'll try to stick you with a hi Salesmen were friendly, but most of them were not local to middle ga. You've got to watch the finance department or they'll try to stick you with a higher interest rate than you'd get elsewhere. We purchased a used Audi diesel vehicle, and none of them knew what I was talking about when I asked about Diesel Exhaust Fluid. Maybe BMW doesn't deal with diesels in the US. More
Car repairs My service director - Elizabeth was very courteous and professional in determining the repairs needed, approximate cost, and estimated time to complet My service director - Elizabeth was very courteous and professional in determining the repairs needed, approximate cost, and estimated time to complete repairs. We had a pleasant experience thanks to her. More
Service Department Shelley Black is the best! She made sure I was kept up to date with what was going on and that all my needs and concerns were met and addressed. Luv h Shelley Black is the best! She made sure I was kept up to date with what was going on and that all my needs and concerns were met and addressed. Luv her! More
My First Service Experience at BMW of Macon I had a I set appointment time. I drove up and the gentleman that checked me in was so polite and helpful since this was my first time for taking in I had a I set appointment time. I drove up and the gentleman that checked me in was so polite and helpful since this was my first time for taking in my car for service. I needed a loaner car and it was sitting there ready to go. Easy in and easy out. When my car was finished they called me and my car was ready waiting for me! Great experience. I enjoy working with Shelley Black She had the paperwork ready for me when I got there. No problems with anything Service was excellent. More
Just one word: GREAT as alway I was in for an airbag recall and it was quick and the service members were awesome, as always. The salesman all speak and you while you wait. They ar I was in for an airbag recall and it was quick and the service members were awesome, as always. The salesman all speak and you while you wait. They are all courteous. More
Great service Had a fault notification driving home late in the afternoon. Was able to call the service department and arrange to drop of the car the next morning Had a fault notification driving home late in the afternoon. Was able to call the service department and arrange to drop of the car the next morning and they provided a loner. problem taken care of as usual. Always a pleasure dealing with The folks in the service department. More
Always outstanding service at BMW of Macon Service, customer appreciation, attentativeness, and quick turnaround time. I’ve been purchasing BMWs from Macon BMW since 2001 and have never had a b Service, customer appreciation, attentativeness, and quick turnaround time. I’ve been purchasing BMWs from Macon BMW since 2001 and have never had a bad experience. More
My second "emergency" My first visit was exceptional. Several years ago (another BMW) you were able diagnose a leaking valve stem on one tire. Fixed that quickly. This t My first visit was exceptional. Several years ago (another BMW) you were able diagnose a leaking valve stem on one tire. Fixed that quickly. This time, service adviser seemed confused/uncertain. First commented that we had asked for help with tire pressure (no, it was check engine light). Then didn't know it was warranty work and indicated it would be at least 2 hours before they could get to it. But, they did get to it and it did take 2 hours. But, we had no other car problems for our travel home. The dealership also took care of 2 other service needs, which I was going to handle when we got back home. No issue there. I did not receive a service invoice, only a "repair order detail--internal copy. More