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BMW of Macon

Macon, GA

4.0
833 Reviews
There are so many ways that we appeal to our customers, and it all starts with offering you a comprehensive dealership experience here at BMW of Macon. You get all your bases covered from the moment you walk in, and have us to help you every step of your journey as you own your vehicle. We provide you with many standout new BMW models, while you can also find a quality selection of used cars, as well. No matter what, you're going to find something that you want to drive off in. Along with that, we help you find a way to pay for your new or used ride with car loan and BMW lease options, and work with you the entire time to find the best plan possible. But, we also provide more than selling or leasing a vehicle to you. All car owners can take advantage of our onsite car service and maintenance department. Our team is highly-trained, and use the latest technology, tools, equipment and BMW parts when we work on your vehicle, to give you a standout experience, and a long lasting ride that is properly cared for. Throughout it all, you can count on BMW of Macon to give you the experience you desire. If you're interested in taking a closer look at any of the vehicles we have here in our showroom, you can stop in and check them out. We're located at 4785 Riverside Macon, Georgia, and a short drive away from Milledgeville, Forsyth, Warner Robins and Perry GA, and look forward to seeing you!
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4785 Riverside Dr

Macon, GA

31210

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Showing 833 reviews

October 03, 2019

Outstanding Customer Service I was referred to BMW of Macon by my sister. As soon as I walked through the doors, the staff was so welcoming. I spoke with Curtis Harris about a car More

by shawuanawright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Diaz, Curtis Harris
October 03, 2019

I’ve bought two cars here, must not be too bad, right? I’ve bought two cars here now. I don’t care for the whole back and forth salesman to sales manager type setup, and so I made my best effort to expedit More

by richardb.clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micah, Vanessa Stubbs, Tyler Hill
October 03, 2019

Awesome service we have already got 2 more customers the de. This has been an amazing experience, from the initial email and the initial phone call. Jeremiah and his managers made me and my wife estatic custome More

by JAMESSUCCESS7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah , Vanessa Stubbs
October 03, 2019

Great Mac was a hugh help! He even looked for an additional discount because my coupon had expired. Length of time for repair was very short More

by keithmoffett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mac
October 03, 2019

I love the BMW service team. I have been a loyal BMW customer for many years. The only complaint I have is that calls sometimes get funneled through Butler Toyota for BMW and the More

by SMITH_CS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shelley Black, Kayla Monroe
Oct 03, 2019 -

BMW of Macon responded

We are looking into the system and why some calls are routed that way. Thank you for the feedback.

October 03, 2019

Great customer service Helped us get a brand new 330i right off the show room floor. We couldn’t be happier with our new vehicle and the service that we received. Thank you. More

by kcdanjou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Perez, Vanessa Stubbs, Tyler Hill
October 03, 2019

Great Fast Efficienct Great Customer Every one there were really friendly. Snacks available during wait time. And the Detail department was Fast and Efficient. I would reco More

by TIFFANYJONES330.TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Diaz, Curtis Harris
October 03, 2019

The Red Carpet Experience We thank you so much! Thank you for helping us get my wife's dream car and convincing me to upgrade my own to the 4 series to retain the excellent war More

by TERRENCEBIBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vanessa Stubbs, Curtis Harris
October 03, 2019

GREAT SERVICE, GREAT PRODUCT The staff was great, the product awesome, the customer service top notch. We could not have had a better experience and we are long time BMW owners. More

by jlpate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
None of these worked with us.
Oct 03, 2019 -

BMW of Macon responded

We appreciate your business and are always here to help with your BMW needs.

October 02, 2019

Had car inspected for brake pads My car was picked up from my job around d 9:00 am. After hours of having my vehicle, no one ever called to let me know the status of my vehicle. I c More

by SHED404
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Lindsay Segars
Oct 03, 2019 -

BMW of Macon responded

We are very sorry your experience was less than Excellent. When we do pick ups, sometimes with traffic and our drivers, things do get delayed. Your experience sounds like we dropped the ball and we are so sorry for that. I hope we can have another chance to prove this is not the norm here.

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