BMW of Macon
Macon, GA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 833 reviews
Change tire It took them an hour to change my tire. I thought that was a little excessive. They knew we were in a hurry to get to the Atlanta airport. I.can nki It took them an hour to change my tire. I thought that was a little excessive. They knew we were in a hurry to get to the Atlanta airport. I.can nkit remember the guys name that met with us when we pulled in. More
Excellent Customer Service The service advisor and service team ensured our every need was met! Our vehicle was serviced in a timely manner and they answered all of our concern The service advisor and service team ensured our every need was met! Our vehicle was serviced in a timely manner and they answered all of our concerns. More
Exceptional service Visited BMW Macon service department having trouble with sons 330I. Shelley Black directed me throughout the repair. She was even able to schedule rec Visited BMW Macon service department having trouble with sons 330I. Shelley Black directed me throughout the repair. She was even able to schedule recall repairs for the next business day. Her team exceeded expectations while making a trip to the dealership less painful than the dentist. More
Willingness Good service. I Had to wait for a part to come in but I was offered a loaner over the weekend. Car runs much better with no problems so far. Good service. I Had to wait for a part to come in but I was offered a loaner over the weekend. Car runs much better with no problems so far. More
Awesome customer service My experience with service is always pleasant when I have Shelley. I've always been taken care of either in Sales or the Service Departments. My experience with service is always pleasant when I have Shelley. I've always been taken care of either in Sales or the Service Departments. More
Excellent Provide excellent service, friendly, attentive, return phone calls quickly. Provided transportation. Representative come up immediately to see how he Provide excellent service, friendly, attentive, return phone calls quickly. Provided transportation. Representative come up immediately to see how he may assist you. Check the system to see what services is needed. I was in for tires. Very good customer services. More
Excellent When I call everyone is very helpful. Great Job!!! Please keep up the good work I will continue to bring my vehicle to your dealership. Thank you When I call everyone is very helpful. Great Job!!! Please keep up the good work I will continue to bring my vehicle to your dealership. Thank you More
routine service A routine service and oil change for my 2016 328i. Very well handled overall. Out in under two hours with all work done well. My not wish is that i A routine service and oil change for my 2016 328i. Very well handled overall. Out in under two hours with all work done well. My not wish is that if they are going to vacuum the floor and clean the outside, would it hurt to run a dust cloth over the info screen and console? More
Service I n just a few words they are always dependable and loyal to their customer’s especially my agent (Shelly ) I think that she goes the extra mile to I n just a few words they are always dependable and loyal to their customer’s especially my agent (Shelly ) I think that she goes the extra mile to keep her clientele Happy if’ it’s at all possible More
In for service of x3 out with new 230i convertible My husband and I were having our x3 serviced at BMW of Macon. I was really drawn to the white 230i convertible with red interior in the showroom. Whil My husband and I were having our x3 serviced at BMW of Macon. I was really drawn to the white 230i convertible with red interior in the showroom. While in the waiting area, Fabian Blake spoke to us. After a little small talk, he gave us card. That was on a Friday. I called Fabian on the following Tuesday and expressed my interest in trading my x3 in on the new 230i convertible. Long story short, Fabian took good care of us. I am now the owner of the white x230i convertible with red interior. Thanks to my husband, Paul Salter and to Fabian Blake. Did I say that it's fully loaded. It does EVERYTHING; park assist, you name it. I also got the black leather BMW tote for my laptop :). This was a very pleasant experience. Thanks Fabian and BMW of Macon. #FABIANBLAKEISAROCKSTAR More


