BMW of Middleburg Heights

Cassie was great and helpful always on time and curteous. I would recommend this dealer to other for all parts and service needs. Thank you I would recommend this dealer to other for all parts and service needs. Thank you More

I always use this service dept when I need work done. The staff is super friendly and helpful. They take care of their customers and make sure they are satisfied. staff is super friendly and helpful. They take care of their customers and make sure they are satisfied. More

They know who I am. They are very friendly and accommodating. The fact that I can get a rental for any service is very helpful. accommodating. The fact that I can get a rental for any service is very helpful. More

Love the service Cassie was very knowledgeable and helpful.professional and sincere . Accurate and completed the work on my vehicle in a timely manner. Very pleased helpful.professional and sincere . Accurate and completed the work on my vehicle in a timely manner. Very pleased More

I had excellent service. I can’t believe another breakdown of the vehicle with only 44,000 miles. I thought you were the ultimate driving machine. breakdown of the vehicle with only 44,000 miles. I thought you were the ultimate driving machine. More

Second visit to this dealership (first was for the SOS recall which was handled superbly). This visit was for an annual oil change and they replaced the engine air filter and cabin air filter as well so recall which was handled superbly). This visit was for an annual oil change and they replaced the engine air filter and cabin air filter as well so the filters I bought are still sitting in my garage. :) More

Wonderful job by Christian and the guys. Great insight into my car's needs. Assertiveness and trustworthiness means a lot to me and I perceived that. into my car's needs. Assertiveness and trustworthiness means a lot to me and I perceived that. More

Car idling perfectly. The work was a bit expensive but that was expected. The car was washed and cleaned before I picked it up. It's been two weeks since I picked it up and it's still running perfectly. that was expected. The car was washed and cleaned before I picked it up. It's been two weeks since I picked it up and it's still running perfectly. More

Great customer service by Christian!!!He always keeps me Great customer service by Christian!!! He always keeps me updated, communicates effectively and always pleasant. Appreciate the hours for the servic Great customer service by Christian!!! He always keeps me updated, communicates effectively and always pleasant. Appreciate the hours for the service department- drop off and picking up 👍 More

BMW Middleburg Heights provided amazing service, excellent communication and the work was the best! My car is always clean and the work done is exceptional! I definitely recommend BMW middleburg hei excellent communication and the work was the best! My car is always clean and the work done is exceptional! I definitely recommend BMW middleburg heights! More