BMW of Mobile

I have always been very satisfied with anything I have had them do to my vehicle in the past. Always prompt service and the service writers are always very friendly, Angie even more so than others. My onl had them do to my vehicle in the past. Always prompt service and the service writers are always very friendly, Angie even more so than others. My only concern is communication to the customer, sometimes i am left wondering what is going on to my vehicle after I leave. More

The customer service and overall experience was great. This is my first BMW and I love it. They made everything easy and were there to answer any of my questions. It was the best car buying experience I This is my first BMW and I love it. They made everything easy and were there to answer any of my questions. It was the best car buying experience I have had. Hope to have many more at BMW of Mobile. More

Kim has always handled my service problems with accuracy and dependability. I found that customer support is outstanding. I always feel that the necessary service has been fully explained. Suggestions for p and dependability. I found that customer support is outstanding. I always feel that the necessary service has been fully explained. Suggestions for preventive maintenance have also been helpful. Kim always responds in a timely manner. If asked I would Kim the highest rating in all categories. More

Kim has always taken care of my service. She is a very hard worker with a super positive attitude. She has remained loyal to her job even through ownership changes. I have been a BMW customer for many y hard worker with a super positive attitude. She has remained loyal to her job even through ownership changes. I have been a BMW customer for many years. She keeps me informed with the service of my car and does whatever necessary to make it easy on me and my schedule. BMW is lucky to have her on their team. More

Brought my car in to have the window seal replaced and a piece rear door frame fixed. Service way excellent & everyone very pollite. I am always offered a loaner car, refreshments TV, confortable seating. piece rear door frame fixed. Service way excellent & everyone very pollite. I am always offered a loaner car, refreshments TV, confortable seating. If there is not a loaner car available they offer a ride. More

Hello, my name is Robin Smith. I was in the market to find a Bmw, I was nervous buying my first car, But when I walked in Bmw and meet Kim, she eased my worries. Kim was so nice, answered all my question find a Bmw, I was nervous buying my first car, But when I walked in Bmw and meet Kim, she eased my worries. Kim was so nice, answered all my question and more, she knew her stuff. After, when I would get my car servied it was always very easy,fast and always friendly. I would recommend Kim Williams and Bmw to everyone I know, she went above and beyond my expectations. Thanks :) More

We recently purchased a 2006 750i from Pat Peck in Gulfport, MS and the wheels wasn't right cause a vibration in the ride. We contacted BMW of Mobile and from the start the personalization was outsta Gulfport, MS and the wheels wasn't right cause a vibration in the ride. We contacted BMW of Mobile and from the start the personalization was outstanding. They brought us over and diagnosed the problem. Becky was in contact with us frequently explaining the problem. She contacted the dealer for us and explained the problem taking care of every step to resolve the issue. I must say that the service will make the dealership I primary desperation for all our service and BMW needs for this car and future BMW purchases. Thanks BMW of Mobile for taking us under your wings. More

Kim remains focused & friendly. She keeps me informed of what is going on & always makes options & services available while expressing confidence in the new dealership, her coworkers, & new management. T of what is going on & always makes options & services available while expressing confidence in the new dealership, her coworkers, & new management. This is important to me as i new the old owners and personnel. Her loyalty encourages mine to continue. More

I took my M6 to BMW of Mobile for service after years of dealing w/another BMW dealership in another state. Not happy w/the other dealership for the past couple of years and could kick myself for waiting so dealing w/another BMW dealership in another state. Not happy w/the other dealership for the past couple of years and could kick myself for waiting so long to make the switch. Night and day difference. We are happy w/everything at BMW of Mobile. The service advisor in particular, Angie Duckworth. Top notch guest service and she knows her stuff! Highly recommend BMW of Mobile. More

Friendly, courteous,service. Attentive rep that made feel Friendly, courteous,service. Attentive rep that made feel right at home. Asked enough questions that made me think she fully understood the problems Friendly, courteous,service. Attentive rep that made feel right at home. Asked enough questions that made me think she fully understood the problems I was having with my car. Did her best to get me a loaner car which was very much appreciated. If Kim was out of work, I'd hire her in a heartbeat. More