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BMW of Monterey

Seaside, CA

Overview
Employees
Reviews
Vehicles
4.6
943 Reviews
BMW of Monterey is focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. BMW of Monterey, located in beautiful Seaside, California, joined the Lithia Motors family of dealerships in October 2006 after being acquired from My Imported Cars, Inc. BMW of Monterey, near the surrounding areas of Seaside, Monterey, Salinas, Santa Cruz, Hollister and Carmel California, features a wide selection of new BMW and pre-owned BMW cars and SUVs. Our inventory includes new models such as the BMW 1 Series, 3 Series, 5 Series, 6 Series, 7 Series, M3, X3, X5, X6 and Z4. We also carry the most popular models like the BMW 128i, 135i Coupe, 328i, 328i xDrive, 335i xDrive Coupe, 535i, M3 Sedan, X5 xDrive and the Z4.
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1 Geary Plaza

Seaside, CA

93955

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Showing 943 reviews

May 09, 2024

Overall review is that we recommend BMW Monterey. Wife and I found a nice BMW X5 on the website. We decided to take a look at it and end up finding it by trading off our jeep Wrangler. Everything was More

by Tony Xu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erdal Kenar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Cahill
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 10, 2024 -

BMW of Monterey responded

Tony, Thank you for taking the time to share your thoughts on working with Erdal and our team. We're glad to hear we delivered such a great experience! Sincerely, Andrew Jennings General Sales Manager

Helpful
May 09, 2024

The BMW service center in Seaside staff is doing a fantastic job providing quality service to their customers. Erica works with a management team who knows what they are doing and I can say they excel More

by charlemagnetertulien99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Garcia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Erica is outstanding
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May 10, 2024 -

BMW of Monterey responded

Charle, Thanks for sharing your thoughts about your experience with BMW of Monterey. Erica and our team appreciate your business and hope to see you again soon! Sincerely Rick Lollar Service Manager

Helpful
May 09, 2024

I appreciate the promptness, services, and support of this BMW dealership. Everyone is helpful and courteous. More

by melinda.bowman.manlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Parris Yancey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alyssa
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May 10, 2024 -

BMW of Monterey responded

Melinda, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Sincerely Rick Lollar Service Manager

Helpful
May 08, 2024

Great experience dealing with BMW of Monterey and Erdal Kenar! Everything was just as they represented. The car was delivered covered to Augusta, Ga the evening before we left for the Cruise. Personal t More

by davidaugustasewing
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Erdal Kenar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Crnkovich
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 09, 2024 -

BMW of Monterey responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Sincerely, Andrew Jennings General Sales Manager

Helpful
May 06, 2024

Chris is excellent in his communication My car was brought in by my husband being out of town. Was able to be updated thru Chris text. Thanks to Chris in service dept. More

by heartsmith1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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May 06, 2024 -

BMW of Monterey responded

Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

Helpful
May 05, 2024

All went very smooth and good, on time with nice reports on what has been done on my car, More

by Vedho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Young man who schedules
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May 06, 2024 -

BMW of Monterey responded

Thank you so much for the five-star rating. We truly appreciate your business. Sincerely Rick Lollar Service Manager

Helpful
May 05, 2024

My experience was not the norm for purchasing a car. Very little going back and forth and no pressure.. iI recommend this dealership. More

by debralph
Recommend Dealer
Yes
Employees Worked With
Michael Crnkovich
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

BMW of Monterey responded

Thank you for your review. We truly appreciate your business here at BMW of Monterey. Congratulations on your new purchase! Sincerely Rick Lollar Service Manager

Helpful
May 04, 2024

Great service! They took good care of my car and made sure everything was perfect. More

by ROSITA.GHANBARPOUR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Lollar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2024 -

BMW of Monterey responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let Richard or our team know if we can be of further assistance. Sincerely Rick Lollar Service Manager

Helpful
May 03, 2024

Service department did a good job of getting me in and out quickly and were friendly More

by NICK.SCALZO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Kyle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 04, 2024 -

BMW of Monterey responded

Nick, Thank you for choosing BMW of Monterey. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Sincerely Rick Lollar Service Manager

Helpful
May 03, 2024

customer service at its best. Chris in service was so helpful and honest His customer service is top notch as always Chris is a real asset to BMW and should be commended for More

by diamondgreen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Almeida
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May 04, 2024 -

BMW of Monterey responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chris, Jamie, and our team met your expectations. Thank you again for choosing BMW of Monterey, we look forward to having you as one of our valued customers for many more years to come! Sincerely Rick Lollar Service Manager

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