BMW of Montgomery

The awesome experience started online. I found options and requested information. Within a day I was contacted via a phone call where an appointment was set up at the closest BMW dealershi I found options and requested information. Within a day I was contacted via a phone call where an appointment was set up at the closest BMW dealership, in my case at Montgomery, AL. When I arrived, paperwork was already available for the different options. Within a couple of hours I left the dealer with the X4 I wanted. All involved were very attentive and knowledgeable. Thanks! More

BMW of Montgomery showed us excellent care and service while purchasing a car for our college student. The Honda Civic we closed has made her extremely happy. The service received was great. Thanks Mr . T while purchasing a car for our college student. The Honda Civic we closed has made her extremely happy. The service received was great. Thanks Mr . Thornton and everyone for your help. More

The price was better than expected. Second purchase from this dealership and was pleased with both experiences. Second purchase from this dealership and was pleased with both experiences. More

Mr Devin Walker was very knowledgeable about the x3 and also very courteous. The dealership made it a hassle free process. Love my new BMW! Thanks! also very courteous. The dealership made it a hassle free process. Love my new BMW! Thanks! More

Super quick and very friendly staff! Bought my car online and the process went very smooth even with my trade in! Would definitely do business again and recommend! Bought my car online and the process went very smooth even with my trade in! Would definitely do business again and recommend! More

The vehicle I purchased was shipped from another dealership. I don’t know if the salesman didn’t know the process or if the ball was dropped somewhere but when I checked with the salesman after a w dealership. I don’t know if the salesman didn’t know the process or if the ball was dropped somewhere but when I checked with the salesman after a week, I was told the vehicle still hadn’t shipped. Seemed very unprofessional. More

I have a very good experience in buying my car . Very helpful staff .great car Very helpful staff .great car More

Bought a 2021 BMW X3 and paid an extra $500 for the certified Preowned warranty. It took us taking the car in 3 times to have the breaks fixed. now the car makes a whistling noise that sounds like pres certified Preowned warranty. It took us taking the car in 3 times to have the breaks fixed. now the car makes a whistling noise that sounds like pressure releasing from somewhere in the engine area. I couldn't get anyone to answer the phone so we took the car in along with a video clip of the noise. The dealership stated that they would notify me when they are able to look at the car with a loaner since a loaner wasn't available. After 3 months of no notification, we decided to notify corporate who was no help. We have no waited over 4 months and have yet to get a response. Lesson learned is that they will make many promises when you purchase the vehicle but don't expect them to uphold any of those promises. Expensive lesson learned. They do not even deserve the 1 star More

The customer service, professionalism, and kindness shown at this dealership exceeded my expectations. Buying my 540i was a very enjoyable experience from start to finish. at this dealership exceeded my expectations. Buying my 540i was a very enjoyable experience from start to finish. More

Great customer service. BMW of Montgomery rendered great assistance with finding the BMW that I was looking for in my car search. They assisted and answered all my question BMW of Montgomery rendered great assistance with finding the BMW that I was looking for in my car search. They assisted and answered all my question from the start to the actual purchase of my new vehicle. More