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BMW of Montgomery
Montgomery, AL
177 Reviews
Thank you very much for shopping with us! There is no doubt that the Internet has changed the way people shop for and ultimately buy their next vehicle. At BMW of Montgomery, we understand that our Clients want prompt and accurate information about all of their purchase options. We also believe that your purchase experience with us should be fun and rewarding. That is why BMW of Montgomery offers a car buying solution like no other - the Express VIP Program! It is our hope that our fun and cutting-edge approach will end your dealership search and that you will become our next happy BMW of Montgomery family member!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 177 reviews
August 10, 2023
Bought a 2021 BMW X3 and paid an extra $500 for the certified Preowned warranty. It took us taking the car in 3 times to have the breaks fixed. now the car makes a whistling noise that sounds like pres certified Preowned warranty. It took us taking the car in 3 times to have the breaks fixed. now the car makes a whistling noise that sounds like pressure releasing from somewhere in the engine area. I couldn't get anyone to answer the phone so we took the car in along with a video clip of the noise. The dealership stated that they would notify me when they are able to look at the car with a loaner since a loaner wasn't available. After 3 months of no notification, we decided to notify corporate who was no help. We have no waited over 4 months and have yet to get a response. Lesson learned is that they will make many promises when you purchase the vehicle but don't expect them to uphold any of those promises. Expensive lesson learned. They do not even deserve the 1 star More
by bamablitz
Employees Worked With
Manager
Helpful March 01, 2023
The customer service, professionalism, and kindness shown at this dealership exceeded my expectations. Buying my 540i was a very enjoyable experience from start to finish. at this dealership exceeded my expectations. Buying my 540i was a very enjoyable experience from start to finish. More
by daniemc81
Employees Worked With
Tyreek Etheridge and Robert Rego
November 02, 2022
Great customer service. BMW of Montgomery rendered great assistance with finding the BMW that I was looking for in my car search. They assisted and answered all my question BMW of Montgomery rendered great assistance with finding the BMW that I was looking for in my car search. They assisted and answered all my question from the start to the actual purchase of my new vehicle. More
by CLARKRM89
Employees Worked With
Devin Walker
September 15, 2022
I am very pleased with BMW of Montgomery. Daniel Thornton is such a wonderful person with a wealth of knowledge regarding BMW. I recently purchased my third vehicle and I couldn’t be more s Daniel Thornton is such a wonderful person with a wealth of knowledge regarding BMW. I recently purchased my third vehicle and I couldn’t be more satisfied. A big shout out to the entire staff . More
by frncnndrsn
Employees Worked With
Daniel Thornton
March 01, 2022
My buying experience was VIP status from the time I inquired online about my vehicle. I felt like family walking through the doors. Everyone I came in contact with was very professional, willing to hel inquired online about my vehicle. I felt like family walking through the doors. Everyone I came in contact with was very professional, willing to help and made my process easy. The experience at BMW was above and beyond top rated. They kept me informed and updates from the beginning to the end. I’m one happy satisfied customer thank you BMW of Montgomery!!! More
by lady L
Employees Worked With
Alex Kelker, Daniel Thorton, Twone(salesperson)
December 19, 2021
I’ve purchased several BMW vehicles & BMW of Montgomery was absolutely first class in salesmanship & courtesy, will definitely be a future customer! was absolutely first class in salesmanship & courtesy, will definitely be a future customer! More
by Jkm
Employees Worked With
Madison was the BEST!!!!!!!
