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BMW of Montgomery - Service Center

Montgomery, AL

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96 Reviews

96 Reviews of BMW of Montgomery - Service Center

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October 12, 2017

Service Excellent service and friendly personnel. Always treats me with courtesy and makes me feel like they appreciate my business. They even provide me w More

by Judy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Anderson
October 04, 2017

TOTALLY DISAPPOINTED: Excessive OIl Consumption Problem I have made numerous trips to BMW of Montgomery to address this problem w/o resolve. My latest visit, 9/21/2017, SA presented me with a quote of $6,4 More

by THE SMITHs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bryan Brasington (SA), Shamus (excellent Transport Service), Jason Wilson
October 02, 2017

Totally satisfied! My experience was totally satisfied. Great service and very helpful friendly staff. Very friendly receptionist. Service guy was Jason Salter. I am fro More

by Sherrie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Very friendly receptionist ?? Service guy was Jason Salter
September 28, 2017

Professionals doing it right. The service department at BMW Montgomery is top notch. The staff is always friendly and helpful. They keep in constant contact advising me throughout More

by M&E
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gentry, Shamus, and the nicest service e cashier. I wish I remembered her name.
August 07, 2017

Disappointed By far my worst experience at BMW Montgomery. Service writer didn't keep on contact and when he did I received a text and never answered my call. Truc More

by alexrodgers2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Anderson
August 03, 2017

Can't say enough good things. This is my second BMW and I always receive outstanding service. My service advisor John goes above and beyond. If he is not there, Brian steps in with More

by Aussie girl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mick, Danny
July 26, 2017

Totally disappointed Check engine light on and go to dealership they read the code so my wife makes an appointment to bring it in the following Monday take it in the engin More

by DLBMW
Recommend Dealer
No
Employees Worked With
Josh Anderson
March 07, 2017

My service advisor Brian and the phone operator Rebecca Just wanted to express my sincere gratitude to my service advisor Brian. He has gone above and beyond to ensure the service and maintenance of my ve More

by Denita Colvin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian, Rebecca
May 16, 2017 -

BMW of Montgomery responded

Hi Denita, We sincerely appreciate you taking time out of your day to review us and comment on the excellent service that our​ staff provided to you! We are so glad that you enjoyed your visit and ho9pe you have a wonderful day! -Your BMW of Montgomery team

October 21, 2016

Exceptional customer service I had to have my battery replaced in my BMW & although I purchased my car in Birmingham I used BMW of Montgomery. I received excellent customer servic More

by Beach lover 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Brasington , two females in waiting area ,( one was the cashier and the other made sure she was there if we needed anything)I did not get their names.
August 23, 2015

Pricey Cars, No Color Printer! Went into dealership for an oil change, when time came to pay, I was missing the multipoint inspection print out. Since dealership will not give me a More

by SEMoore8033
Recommend Dealer
No
Employees Worked With
Bryan Brasington