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BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,106 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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150 East El Camino Real

Mountain View, CA

94040

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Showing 1,106 reviews

August 29, 2021

Service agent is very friendly and clarified all questions and concerns More

by Vijay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc
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Aug 31, 2021 -

BMW of Mountain View responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

August 29, 2021

Wayne is very nice and clearly explained what to do, how much it would cost beforehand. More

by Miya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Report | Print
Aug 31, 2021 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2021

Service was done quickly and efficiently, especially for a Saturday. More

by C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Aug 31, 2021 -

BMW of Mountain View responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2021

The service center at BMW of Mountain View was clean and organized. The personnel at the service station were polite and helpful. I would not hesitate to take my vehicle back to BMW of Mountain View. More

by kbschuster
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Report | Print
Aug 31, 2021 -

BMW of Mountain View responded

Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2021

Very friendly, all does guys work so hard..Mark so hard ...very good guy.. More

by Bert Galvez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark sleiman
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Aug 31, 2021 -

BMW of Mountain View responded

Hi Bert, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you for the review! Drive safe, and we'll see you on the road.

August 23, 2021

Tires were swapped, the car didn't recognized the tires. Tires needed to be enrolled again. Reset didn't help. Dealership didn't mentioned that to the customer. Computer software got updated. Since then Ap More

by A customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Wayne
Report | Print
Aug 31, 2021 -

BMW of Mountain View responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (650) 200-0149 to discuss what we can do to help. We hope to hear from you. Take care!

August 20, 2021

Wayne Chan was the advisor for the service of my BMW 328i. I highly recommend Wayne who is personable, knowledgeable and professional. Excellent customer service! More

by lorettamt24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Report | Print
Aug 30, 2021 -

BMW of Mountain View responded

We are pleased to hear you had such a positive experience with us! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 19, 2021

First class customer service! Sales is legitimately interested in solving your problem, not selling you another car. Extremely recommend this dealership. If you’re thinking about buying a new vehicle, More

by emanueldesouza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Welsh, Haddi Davoodi
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Aug 22, 2021 -

BMW of Mountain View responded

Hi, thanks so much for the warm recommendation of the team here at BMW of Mountain View. We always strive to provide personable and excellent customer service. Thank you again for the review! Take care!

August 19, 2021

Great experience doing annual service with Andy. The only room for improvement: had to wait 20 minutes to have my car brought back. Not worth deducting a star. More

by alex.freed
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andy
Report | Print
Aug 22, 2021 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road! Take care!

August 18, 2021

With Adam & Leo I was able to trade-in my old car and drive away my new car in just few hours! Fantastic job indeed! More

by msv
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam, Leo
Report | Print
Aug 22, 2021 -

BMW of Mountain View responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. We do hope we can be of assistance in the future. Take care!

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