BMW of Mountain View

Fantastic service experience as always. Mark Sleiman is a true gentleman. He's always very professional, friendly and thorough, and provides the best service. true gentleman. He's always very professional, friendly and thorough, and provides the best service. More

BMW of Mountain View and the people who work there make the car buying experience a true pleasure. I cannot say enough good things about them. Buying a car, especially in this market, can be a dreadful the car buying experience a true pleasure. I cannot say enough good things about them. Buying a car, especially in this market, can be a dreadful experience, but BMW of Mountain View was the exact opposite. They treated me like I was more than just a dollar sign. They authentically made me feel important to them and that my needs were paramount. They sincerely appreciated my purchase from them and I appreciated how different they were from most other dealerships. It all starts at the top with GM P.J. Roshan and the fantastic culture he has created, as delivered by his top notch staff. My salesperson "G", as he is referred to, was a pleasure to work with and made everything easy and seamless. I cannot thank him enough for all of his hard work and making the purchase possible. When buying a vehicle, going through the finance department can be a real chore where you are a captive audience, for another sales presentation on aftermarket offers. But here, Hadi was fantastic.....no pressure, just a wonderful guy anyone would be lucky to call a friend, who shared with care, rather than tried to "sell" us. Sales Managers, Don and Steven, were also class acts that made everything professional, yet personable. This place is top notch all the way around. If you are in the market for a BMW, do yourself a favor and reach out to BMW of Mountain View. The people above earned my business and I have no doubt they will do the same for you. More

My go to dealership!! Excellency overall and exceptional services … in and out with a new car in less than 20 mins!! services … in and out with a new car in less than 20 mins!! More

Great service experience. My service advisor Mark S. was friendly, helpful, and went out of his way to make the whole experience a good one. friendly, helpful, and went out of his way to make the whole experience a good one. More

Wayne Hong provided a great service experience and the service department did their best to eliminate the elusive cause of a pesky rattle in my headliner/sunroof. service department did their best to eliminate the elusive cause of a pesky rattle in my headliner/sunroof. More

Wayne was efficient,kind, and thorough as usually!! I have told many people about this Mountain View dealership. It is a plus that it is so clean and attractive!!! have told many people about this Mountain View dealership. It is a plus that it is so clean and attractive!!! More

Very good service through out the process. The service adviser, reception staff and delivery driver were all top notch. The wait time for car delivery after paying the bill was a bit long though ( ~15 min adviser, reception staff and delivery driver were all top notch. The wait time for car delivery after paying the bill was a bit long though ( ~15 minutes ). I wish that can be improved in the future. More

I had excellent service experience. Wayne Chen took care of everything that needed to be done. I can recommend the dealership and Wayne to anybody who needs BMW car service. of everything that needed to be done. I can recommend the dealership and Wayne to anybody who needs BMW car service. More

Mark Sleiman at BMW of Mountain View was awesome! He took care of us several years ago and also this time, and he is always so patient and accommodating. BMW of Mountain View was recently renovated and took care of us several years ago and also this time, and he is always so patient and accommodating. BMW of Mountain View was recently renovated and it has made the process smoother for sure. I love the fact that I can get a loaner if I book with some advance notice and, in fact, drive 1.5 hours out of my way (past a closer dealership) to go to this one! More