BMW of Mountain View

People are very friendly and explain all the options very well they made me take an informed decision well they made me take an informed decision More

from my service writer to paying for my service everyone at this dealership are fabulous, always pilot love the videos when working on my X5 this is my 2nd BMW i had mini previously service isn't even close at this dealership are fabulous, always pilot love the videos when working on my X5 this is my 2nd BMW i had mini previously service isn't even close More

My first BMW and first visit to BMW Mountain View. I had been shopping for a luxury PHEV for a few weeks. The best part of the experience was working with Hrant who is an exceptional salesman and pati I had been shopping for a luxury PHEV for a few weeks. The best part of the experience was working with Hrant who is an exceptional salesman and patiently understood what I was looking for in my next luxury Sedan. I was comparing this against the buying experience at competitive car makers like Mercedes Benz of Palo Alto where my car buying experience was horrendous. Despite being a Mercedes owner for the last six years, my experience at this BMW dealership made me switch over to a Bimmer. I'm hoping this experience would continue. More

Cesar was very attentive and patient. He answered many of my questions and, along with his manager, provided me with very helpful advice. He answered many of my questions and, along with his manager, provided me with very helpful advice. More

My first time here. Service people and Manger were very polite. He explained everything and was quick. Service manager Fernando texted me on updates and let me know whe Service people and Manger were very polite. He explained everything and was quick. Service manager Fernando texted me on updates and let me know when the SUV was ready. The loaner car was not cleaned from inside or outside. Which left a bad impression. when i picked up my SUV went to cashier got the paperwork and it took them ~15/20 min to get my SUV. No one explained or went over the paperwork. It would have been nice to have someone just go over it. The SUV was kind of washed but not very not a good job done. Also, in other Mercedes/infinity dealer when i take my cars they put a paper mat and plastic cover on driver side/seat which is very good and tells they care … nothing here. Just these few things that you can do to get 5 star ratings More

Hello. As always, they (especially Wayne) were able to quickly help and support me. From drop-off to pick-up I had a very pleasant experience and they alway As always, they (especially Wayne) were able to quickly help and support me. From drop-off to pick-up I had a very pleasant experience and they always gave me the right information. Thanks again. And hopefully (or maybe not) see you soon. Take care More

This dealership has been my dealership dating back to 1988 when I purchased my first 7 series. This dealership has also been my only service provider since that time. I have been totally satisfied with 1988 when I purchased my first 7 series. This dealership has also been my only service provider since that time. I have been totally satisfied with all services I have received here. My present service adviser, Kyle Osello, is one of the best that I have had. More

Kevin was very nice and explained what it needed to be maintained. The service was timely completed. It was very nice experience. Thanks maintained. The service was timely completed. It was very nice experience. Thanks More

Professional, knowledgeable and efficient sales team. I would recommend and use them again in the future I would recommend and use them again in the future More

The service that Kevin Hagar gives us is the best! We have bought a few cars from this dealership and they have always made it easy. We have bought a few cars from this dealership and they have always made it easy. More