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BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,106 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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150 East El Camino Real

Mountain View, CA

94040

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Showing 1,106 reviews

September 26, 2023

I like the video walk-throughs, service advisors are excellent and knowledgeable. It’s easy to drop the car off and pick it up. More

by bl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Osello
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Sep 28, 2023 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!

September 24, 2023

Easy going and helpful people. I did not feel pressured. They were also accommodating to my schedule. More

by Pramod M.
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Beronia
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Sep 25, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 19, 2023

Prompt and professional service, no pressuring or haggling for extra service. Provided good recommendations and explanations for the inspection More

by ts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Sep 20, 2023 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

September 19, 2023

Very now c’è people. I wish my paperwork would have all been ready to go when I got there like they told me it would. I flew from So California to pick up this car and More

by Bmw owner
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suraj Viswanathan
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Sep 20, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (650) 200-0149 to discuss what we can do to help.

September 19, 2023

Dealership always performs service on time with quality! ! Excellent service by Wayne Chan!! I bought my last BMW here and highly recommend them!! More

by wldewald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
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Sep 22, 2023 -

BMW of Mountain View responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

Excellent service and support by my consultant Wayne Hong. A relaxing experience and [eace of mind. More

by NKH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
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Sep 22, 2023 -

BMW of Mountain View responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 18, 2023

Wayne Chan consistently goes above and beyond to provide customers with excellent service and care. He listens and follows through. He's why I keep coming back! More

by KP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
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Sep 20, 2023 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 18, 2023

There is a great service here and Kevin Loftus did a great job for his customers. I feel very satisfied and comfortable More

by Annie
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Loftus
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Sep 22, 2023 -

BMW of Mountain View responded

Hi Annie, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 18, 2023

Friendly and efficient service! Prompt turnaround and no unnecessary sales pitch! Easy to deal with. Great service including the loaner vehicle! More

by Amit Sarkar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin and Ivy
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Sep 20, 2023 -

BMW of Mountain View responded

Hi Amit, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

September 15, 2023

Probably need to lower my expectations with BMW. I was somewhat upset when picking car up, it was indicated that there was a backup with washing cars. It did take them awhile to bring the car upfr More

by gmillman58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo Cardenas
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Sep 18, 2023 -

BMW of Mountain View responded

Hello, We appreciate you taking the time to leave us a response, If you'd like, please contact our General Manager at (650) 200-0149. We'd appreciate the chance to make your experience a positive one.

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