BMW of Mountain View

We enjoyed the purchase experience at the Mountain View BMW. The reason why I didn't give 5 start review is because I feel they are understaffed for the accounting department. We waited for 4 plus hours to BMW. The reason why I didn't give 5 start review is because I feel they are understaffed for the accounting department. We waited for 4 plus hours to get the paperwork completed. More

From night drop to pick up, I was provided with first class service. Kevin, the advisor, was professional and easy to work with. He kept me informed and was very patient answering all my questions. class service. Kevin, the advisor, was professional and easy to work with. He kept me informed and was very patient answering all my questions. Definitely going back for future services. More

I am happy with Wayne Chan as my advisor. The service is done well and on time The service is done well and on time More

This is my second BMW and I have always had service done at BMW of Mountain View. This experience, like all the rest, was excellent! They were able to sneak me in day of due to a service light that went on. at BMW of Mountain View. This experience, like all the rest, was excellent! They were able to sneak me in day of due to a service light that went on. Kevin, my service rep, was extremely professional, friendly, and kept me informed with the work that was being performed and when my car would be available for pickup. More

Hugo went above and beyond in helping me fixing my car. He was really patient and took care of every problem on my car. The service department was great, but I wish I could say the same thing about the sal He was really patient and took care of every problem on my car. The service department was great, but I wish I could say the same thing about the sales department that sold us a car with so many preexisting problems, but thanks to AutoNation warranty and Hugo’s effort, we got it all sorted out. More

Wayne was very helpful and completely accommodated my schedule. I was out of town and he sent detailed texts keeping me up to date. schedule. I was out of town and he sent detailed texts keeping me up to date. More

not cheap, but very high end service. include transportation solution for any case, and external car wash include transportation solution for any case, and external car wash More

Always have an excellent experience every time I bring my car for service. My service advisor Daniel Martinez and the entire service team is very professional. The service is very thorough and completed in t car for service. My service advisor Daniel Martinez and the entire service team is very professional. The service is very thorough and completed in timely manner. Great experience always when dealing with this service center. More

The service advisor Marc Nappi is very professional. The service is thorough and was completed in timely manner. Great service. Highly recommended. The service is thorough and was completed in timely manner. Great service. Highly recommended. More

It was an amazing experience. The entire team is professional and I received an extraordinary service. I would like to shot out a special thanks to Sean. He definitely went abov The entire team is professional and I received an extraordinary service. I would like to shot out a special thanks to Sean. He definitely went above and beyond to make sure that I am satisfied with my purchase. I truly appreciate Sean and the BMW Mountain View team. More