BMW of Mountain View

Friendly folks, informative, patient professionals with detailed knowledge of what they were selling and answered all questions detailed knowledge of what they were selling and answered all questions More

The BMW Service team are personable, knowledgeable, supportive and reassuring. The follow through and accommodation is above and beyond. I am grateful for dedicated, consistent team members over the supportive and reassuring. The follow through and accommodation is above and beyond. I am grateful for dedicated, consistent team members over the years. As a single female, I am reassured of quality work. Thank you More

I called to set up an appointment 2 weeks ahead but somehow the appointment is gone when I call them a day before my service. I went to the dealer and the service advisor Kevin helped me set yo everyth somehow the appointment is gone when I call them a day before my service. I went to the dealer and the service advisor Kevin helped me set yo everything again quickly and got everything done on the next day. The experience was pretty nice, although they got a problematic appointment/parts-order system or something lol. More

Superb service, detail with movie footage to ensure the car is truly and professionally taken care of. car is truly and professionally taken care of. More

Have been going to this places since 2007 , and will continue to do so. The reason i went this time is to replace my run-flat tires as i did have a flat. It was covered by the hazard protection - no has continue to do so. The reason i went this time is to replace my run-flat tires as i did have a flat. It was covered by the hazard protection - no hassles there. But the only thing I can complain for is that they did not have the tire in stock and it took 5 days to get the my car back. but rest of the work was really good, and i do recommend this place. More

Great service and very professional approach. It was fast and my car was washed this time which is an improvement. It was fast and my car was washed this time which is an improvement. More

Justin was my adviser and he was very kind,helpful. My car service is always done with care.Always,great service.Thanks everyone who was involved on my car service. My car service is always done with care.Always,great service.Thanks everyone who was involved on my car service. More

An excellent dealer, provides all detailed information about the lease, very attentive, and highly recommended. about the lease, very attentive, and highly recommended. More

Justin, Cesar and the Loaner Team were awesome in assessing my vehicle needs and when an unexpected problem arose after departing the service center, i returned and the Loaner Team recognized my vehi assessing my vehicle needs and when an unexpected problem arose after departing the service center, i returned and the Loaner Team recognized my vehicle required immediate attention. The Loaner team received my vehicle and set me up with a loaner vehicle right away. Within 24 hrs the issue was resolved with full explanation and no charge. More

I have been a loyal customer to Mountain View BMW for over 20 years and I am happy to say that they continue to go above and beyond to keep their loyal customers coming back. I really appreciate being tr over 20 years and I am happy to say that they continue to go above and beyond to keep their loyal customers coming back. I really appreciate being treated with respect. I especially like the videos that show the diagnosed issue with your car providing transparency for service repairs. More