Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a Review

BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,203 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
Contact Dealership
View Awards

150 East El Camino Real

Mountain View, CA

94040

Directions

By Type

Showing 1,203 reviews

November 21, 2023

They did a good job, but car wasn't washed or vacuumed on mentioning they got it done however it was not up to the mark More

by ferozkarjikar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marc
Report | Print
Nov 23, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.

November 20, 2023

I was there for maintenance service. Specifically, I asked about extended care service packages and the extended warranty packages. The adviser Kevin was very patient and explained every More

by X.C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
Report | Print
Nov 22, 2023 -

BMW of Mountain View responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2023

Clear communication and accurate price quotation. Speed of service to replace my wiper blades was fast. More

by Manish Desai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Loftus
Report | Print
Nov 20, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 17, 2023

Booked for an issue with my i4 two weeks in advance. Was called a few days before saying service is not needed even though I specified it was for a sunroof issue and inspection On the day, was told th More

by Yann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hugo?
Report | Print
Nov 20, 2023 -

BMW of Mountain View responded

Hi Yann, we are deeply disappointed by your experience at BMW of Mountain View. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (650) 200-0149 to discuss what we can do to help.

November 16, 2023

Service rep Wayne Chan was great. Identified our problem (rodents) and got the wiring fixed and service done same day. More

by dmorgan6266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
Report | Print
Nov 18, 2023 -

BMW of Mountain View responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 15, 2023

It is clean and dealer is nice and patient. The dealer also helped me drive the car to my house. More

by Jeff
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Woody Chung
Report | Print
Nov 18, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 14, 2023

Great friendly people. Willing to work with me to get what I need. Wish they had more inventory. More

by Samandary
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Rhea
Report | Print
Nov 17, 2023 -

BMW of Mountain View responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 13, 2023

Eric Peng was my sales representative and I had a great experience. He is courteous and very knowledgeable. I appreciate his excellent service and I will continue to do business with Eric in the future. Th More

by DMPSWEI
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Peng
Report | Print
Nov 16, 2023 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2023

Excellent service, really appreciated the video walkthrough that was shared, and the Lyft pickup/dropoff that was arranged, too. More

by Agam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Loftus
Report | Print
Nov 14, 2023 -

BMW of Mountain View responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2023

I appreciated the upfront one price as well as the straight forward communication. The facility is beautiful and the staff are consummate professionals with attention to detail and honesty in their de More

by J.Samson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael and “G”
Report | Print
Nov 14, 2023 -

BMW of Mountain View responded

Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
25
26
27
...
121