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BMW of Mountain View

Mountain View, CA

4.7
1,107 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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150 East El Camino Real

Mountain View, CA

94040

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Showing 1,107 reviews

July 08, 2023

Their personality changes when you are not happy with the numbers. They sold me the car that was not ready for sale. It was sticky on the inside, dry food, dirty, even though they said that they gonna detail More

by deniska
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Gia
Jul 11, 2023 -

BMW of Mountain View responded

Hi Deniska, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (650) 200-0149 to discuss what we can do to help.

July 07, 2023

I could never get a response from the Service department in time regarding my complaint. It took two attempts over six months for the service regarding the recall notice to get it done. all the recommendati More

by smusa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
Jul 11, 2023 -

BMW of Mountain View responded

Hello, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

July 06, 2023

The technician was very helpful and he gave me all the information about what it needs to be done to my vehicle and provided me with an excellent customer service More

by Alexa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 11, 2023 -

BMW of Mountain View responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

July 06, 2023

Gica was very nice and helpful and G (the Finance Manager) was the best dealer rep I have ever worked with. The final signing process with him was the best I have experienced (I've been buying cars More

by rwdaniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gica Tugui, G
Jul 11, 2023 -

BMW of Mountain View responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 05, 2023

This is the worse dealer I have ever been. If you want them to break your car, than go for it! More

by 1040155166lsy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
N/A
Jul 07, 2023 -

BMW of Mountain View responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (650) 200-0149 to discuss what we can do to help.

July 04, 2023

The Representative gives clear answers, very helpful and gives easy directions for us to understand. More

by Owenmai3868
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Suraj Viswanathan
Jul 06, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 03, 2023

Came to the shop for a recall and left with a satisfactory result. Smooth communications first and professional class services at the end. More

by Dong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
HP Inc.
Jul 06, 2023 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 03, 2023

We had such a great experience purchasing an i4 from BMW Mountain View. Leonardo “Leo” and the whole team were an absolute pleasure to work with; Knowledgeable, accommodating, and professional. We would rec More

by heathergavric
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leonardo Lunardi
Jul 06, 2023 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 30, 2023

I had another great experience recently thanks to Branden Casey's helpfulness. Excellent service! Thanks More

by Alexey
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Jul 05, 2023 -

BMW of Mountain View responded

Hi Alexey, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

June 30, 2023

Very professional, no long waiting, effective, provide best service that can not ask for more More

by Thingo31
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Hugo
Jul 05, 2023 -

BMW of Mountain View responded

Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! Thank you for this great review, and have a fantastic day!

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