BMW of Mountain View

I would like to say Wayne Hong did a good job with my car, he is so honesty and professionalism, he took the time to explain each necessary repair to me and did an exceptional job. car, he is so honesty and professionalism, he took the time to explain each necessary repair to me and did an exceptional job. More

Kevin is invaluable in servicing my little 1M, providing great communication and dedicated attention. Will definitely go back. great communication and dedicated attention. Will definitely go back. More

Overall, the service was amazing. Went in to replace my tires, but my service technician was able to take care of other issues that was needed on the vehicle. Thank you for the great Went in to replace my tires, but my service technician was able to take care of other issues that was needed on the vehicle. Thank you for the great service.. More

I had yet another excellent experience with the customer service at BMW of Mountain View during my recent visit. From the moment I arrived, everything was handled smoothly and professionally. I’d especially service at BMW of Mountain View during my recent visit. From the moment I arrived, everything was handled smoothly and professionally. I’d especially like to highlight my service advisor, Shivam, who truly went above and beyond to make the process easy and stress-free. Shivam was knowledgeable, courteous, and attentive throughout the entire visit. He kept me updated on the progress, answered all my questions with patience, and made sure I felt comfortable and informed every step of the way. It’s clear that he genuinely cares about delivering great service and creating a positive experience for customers. Thanks to Shivam and the rest of the team, my visit was efficient and pleasant. I highly recommend BMW of Mountain View and would not hesitate to return in the future. More

Great service, but very expensive. Wayne, my service advisor is excellent. But the price they charge for repairs is extremely expensive. Wayne, my service advisor is excellent. But the price they charge for repairs is extremely expensive. More

Prompt, courteous, professional. All good. Brendan managed the factory recall and minor computer reset on the car All good. Brendan managed the factory recall and minor computer reset on the car More

Hugo has been very responsive throughout the entire service process, like always. Highly recommend to anyone who is seeking proper maintenance. service process, like always. Highly recommend to anyone who is seeking proper maintenance. More

Overall positive experience looking for and purchasing a new BMW. Great customer service and helpful "genius" class after the purchase new BMW. Great customer service and helpful "genius" class after the purchase More

I recently visited BMW of Mountain View and had an excellent experience. The team was professional, attentive, and made the entire process smooth and stress-free. From the moment I arrived, I was gree excellent experience. The team was professional, attentive, and made the entire process smooth and stress-free. From the moment I arrived, I was greeted warmly, and my questions about the BMW X3 were answered thoroughly and honestly. The staff took the time to explain features, options, and next steps without any pressure, which I truly appreciated. The dealership itself was clean, organized, and welcoming. Overall, a great visit that reinforced my confidence in choosing BMW of Mountain View. ⸻ More

The BMW of Mountain View sales consultant demonstrated outstanding customer service. Dean's explanation was clear, thorough and easy to understand. I truly appreciated Dean's patience and professionalism outstanding customer service. Dean's explanation was clear, thorough and easy to understand. I truly appreciated Dean's patience and professionalism throughout the process. More