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BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,203 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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150 East El Camino Real

Mountain View, CA

94040

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Showing 1,203 reviews

September 04, 2025

Great service. The courtesy vehicle they gave us was great. Drop off and pickup were quick. They're very communicative More

by Quique L
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kumar, Shivam
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Sep 07, 2025 -

BMW of Mountain View responded

Hi Quique, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 29, 2025

Great Service Dept Advisor! Not surprising for such a large volume dealership, the wait was long for a minor repair. More

by Christine Hanni
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Waynt Hong
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Sep 03, 2025 -

BMW of Mountain View responded

Hello Christine, we appreciate you taking the time to leave us this feedback. If you ever need help, just give us a call. Happy motoring!

August 29, 2025

I would like to say Wayne Hong did a good job with my car, he is so honesty and professionalism, he took the time to explain each necessary repair to me and did an exceptional job. More

by Weijuan Yu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
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Aug 31, 2025 -

BMW of Mountain View responded

Hi Weijuan, we appreciate you taking the time to leave us a response. Feel free to stop by if you ever need any more help.

August 24, 2025

Kevin is invaluable in servicing my little 1M, providing great communication and dedicated attention. Will definitely go back. More

by HKDaytona
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Loftus
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Aug 25, 2025 -

BMW of Mountain View responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Mountain View. Please don't hesitate to reach out if there's anything additional we can do for you.

August 23, 2025

Overall, the service was amazing. Went in to replace my tires, but my service technician was able to take care of other issues that was needed on the vehicle. Thank you for the great More

by Shakie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Tran
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Aug 26, 2025 -

BMW of Mountain View responded

Hello Shakie, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of Mountain View! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 20, 2025

I had yet another excellent experience with the customer service at BMW of Mountain View during my recent visit. From the moment I arrived, everything was handled smoothly and professionally. I’d especially More

by TenbitD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shivam
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Aug 21, 2025 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

August 18, 2025

Great service, but very expensive. Wayne, my service advisor is excellent. But the price they charge for repairs is extremely expensive. More

by Bali
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
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Aug 20, 2025 -

BMW of Mountain View responded

Hello Bali, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (650) 200-0149 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

August 18, 2025

Prompt, courteous, professional. All good. Brendan managed the factory recall and minor computer reset on the car More

by david.k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendan
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Aug 19, 2025 -

BMW of Mountain View responded

Hello David, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

August 17, 2025

Hugo has been very responsive throughout the entire service process, like always. Highly recommend to anyone who is seeking proper maintenance. More

by Elvis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hugo
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Aug 19, 2025 -

BMW of Mountain View responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 10, 2025

Overall positive experience looking for and purchasing a new BMW. Great customer service and helpful "genius" class after the purchase More

by judith.butts
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nazareth Canchano, Gaurav Pathak, Michael Gessner, B????
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Aug 12, 2025 -

BMW of Mountain View responded

Hi Judith, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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