BMW of Mountain View

The dealer is very patient to help me find the car that suits my need and a very smooth experience. suits my need and a very smooth experience. More

Very passionate about questions, professional service including test drives, friendly environment, definitely recommend buying BMWs here. including test drives, friendly environment, definitely recommend buying BMWs here. More

NEVER GET YOUR VEHICLE SERVICED HERE! Behind all the smoke and mirrors of this dealership, it's just not worth it. I will attribute my lack of knowledge to my incompetence of car parts an Behind all the smoke and mirrors of this dealership, it's just not worth it. I will attribute my lack of knowledge to my incompetence of car parts and labor charges but it is beyond ridiculous. (Backstory) I am 24 yrs old, new to the Bay Area and very fortunate in being able to get my hands on a year 1 of 1, BMW M1. With that being said, I hope to God dealerships become obsolete in these next decades because everything is just smoke and mirrors. I will take this as a learning opportunity and to do better due diligence on the qualified mechanics in my area; and I urge everyone else do the same. If you care about your own hard earned money and Indispensable time, I suggest you take just a little bit of time out of your day to call around other qualified mechanics in the bay area. The fact that all I needed was a simple battery change and a new fuse box is one thing, it was something completely different when labor itself is 2.5x the amount of the parts. A fake smile does not wash away the hours I spent learning a skill in order to gain the money but then hand it all away to people who do not share your best interest. More

Very timely service. Very complete. Very courteous people I asked my service advisor to get the bugs off the windshield, and it was done! Very complete. Very courteous people I asked my service advisor to get the bugs off the windshield, and it was done! More

Branden Casey was professional. He was knowledgeable, addressed all my questions and provided excellent service on my 550i. He was knowledgeable, addressed all my questions and provided excellent service on my 550i. More

good service people are nice and environment is good. i will come next time in the future will come next time in the future More

Overall a very smooth transition from test drive, through sales, and finance. The new setup and sales office is very nice...love the new car and technology option displays. Very bright and open sales cente sales, and finance. The new setup and sales office is very nice...love the new car and technology option displays. Very bright and open sales center on the second floor...and the test drive vehicle staging just outside. The finance office layout with all windows and having the car I was purchasing visible right next us was a nice touch. Great architectural design with the customer in mind. Stephen Lee (sales) and Chris Kassem (finance) were both product knowledgable and made the entire transaction very smooth. Overall a great experience. More

Wayne Chan made this visit easy and seamless. Car was ready in just a few hours. Car was ready in just a few hours. More

For a BMW dealership service department, one of the best in our area. Easy to access facilities, friendly customer service and helpful advisors. When a service is extensive, actual BMW cars are available in our area. Easy to access facilities, friendly customer service and helpful advisors. When a service is extensive, actual BMW cars are available for loaners which is nice to be able to continue your day without disruption. More

Steven was great in helping through the whole business. I am very satisfied with the customer service. I am very satisfied with the customer service. More