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BMW of Mountain View

Mountain View, CA

Overview
Reviews
Vehicles
4.7
1,203 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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150 East El Camino Real

Mountain View, CA

94040

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Showing 1,203 reviews

April 20, 2022

Great transparency and ease of doing business with team. Advisor and loaner, pickup, updates, etc More

by Bren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Chan
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Apr 24, 2022 -

BMW of Mountain View responded

Hello Bren, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 20, 2022

BMW of Mountain View offers nice facility and loaner car. Service advisor Wayne Hong is very knowledgeable and helpful in explaining the repairs my car needs. More

by wenry8
Customer Service
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Report | Print
Apr 23, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

Service Advisor Wayne Hong was very professional and friendly, and followed up with me in a timely manner. More

by Y Eun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Report | Print
Apr 22, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 18, 2022

Great service from Brendan and team. They didn’t have the part to fix the washer fluid code error, but will order and fix next time. Good work. More

by Marinmi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brendan
Report | Print
Apr 22, 2022 -

BMW of Mountain View responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 16, 2022

I've leased 2 vehicles from BMW of Mountain View in the last 6 years. Friendly customer service and 100% satisfaction More

by Manish Mehra
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Report | Print
Apr 19, 2022 -

BMW of Mountain View responded

Hi Manish, we are so happy to read such a great review about BMW of Mountain View! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

April 16, 2022

Branden was very helpful in finishing the maintenance promptly. A great service with seamless transportation. Thanks a lot! More

by Toru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Branden Casey
Report | Print
Apr 19, 2022 -

BMW of Mountain View responded

Hi Toru, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

April 15, 2022

Very good technical service and friendly customer service. Nice looking and comfortable facilities. They even wash my car for me after service. More

by itirclarke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin
Report | Print
Apr 18, 2022 -

BMW of Mountain View responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 14, 2022

Great service and easy to deal with. Mr. Bahman Farzan has taken good care of me throughout. More

by rick_rhodes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bahman Farzan
Report | Print
Apr 16, 2022 -

BMW of Mountain View responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

April 11, 2022

Wayne takes care of my cars service, he is always prepared when I arrive. He explains what will take place and when I can expect my car to be ready. He also gives me calls or texts to give me progres More

by Susan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wayne Hong
Report | Print
Apr 14, 2022 -

BMW of Mountain View responded

Hi Susan, thank you for your positive review. We appreciate your recommendation of BMW of Mountain View and we hope to be of service again in the future.

April 05, 2022

I came in for a car repair job that they estimated would take 2-3 weeks. Its now been 2 months and I don't have an ETA. Meanwhile, I've had to rent a car on my own incurring lots of charges and I have no id More

by rohan100jain
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
cesar
Report | Print
Apr 08, 2022 -

BMW of Mountain View responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (650) 200-0149 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

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