BMW of Mountain View

The battery in my BMW died, leaving me with the need to first get the a jumper assist at home and then service at BMW to replace the battery. The jumper service, however, did not schedule times, so I coul first get the a jumper assist at home and then service at BMW to replace the battery. The jumper service, however, did not schedule times, so I couldn’t know when I’d arrive at BMW. BMW solved this by having me come without an appointment. When I arrived, I was quickly met, checked in and sent home with a promise of a call when the car was ready for pick up. That afternoon the call came, and the car was repaired, cleaned and ready to go. In all my interactions, the BMW staff were as helpful as possible. More

I know a lot about BMW's so the car sold itself, but Kevin Butler in sales was great. He was knowledgable, friendly, responsive to every question or inquiry, and not pushy. He did a great job. Kevin Butler in sales was great. He was knowledgable, friendly, responsive to every question or inquiry, and not pushy. He did a great job. More

Andy Simental , at BMW Mountain View, provided excellent customer service, he was very clear with his communication, about the resolving the problems in the car, and setting expectations. customer service, he was very clear with his communication, about the resolving the problems in the car, and setting expectations. More

Incredibly communicative with great customer service. They worked very hard to get my car back to me in two days so that I could have it on Christmas Eve - much appreciated! They worked very hard to get my car back to me in two days so that I could have it on Christmas Eve - much appreciated! More

diligent and efficient response to online questions, help to find the best car in your budget that matches what you want, good financing and efficient approval cycle and you drive the car home next day to find the best car in your budget that matches what you want, good financing and efficient approval cycle and you drive the car home next day More

Michael and everyone we dealt with at this dealership was a pleasure to interact with. They definitely treat you better than the typical dealership and go above and beyond. Highly recommend. a pleasure to interact with. They definitely treat you better than the typical dealership and go above and beyond. Highly recommend. More

Great attention and support through purchase and ongoing communication to ensure everything is perfect! Fantastic experience by the team at BMW. communication to ensure everything is perfect! Fantastic experience by the team at BMW. More

I got an excellent service at BMW Mountain View. I recommend to meet Wayne and his service team to have the same experience. My legacy BMW car runs like new every time it comes out of their good care. recommend to meet Wayne and his service team to have the same experience. My legacy BMW car runs like new every time it comes out of their good care. More

Service Advicor provides excellent service. He clearly described the works to be completed and communicated properly of the service delivery. described the works to be completed and communicated properly of the service delivery. More

Wayne Chan is the best service attendant you could ever ask for. He goes the extra mile to always ensure your satisfaction. ask for. He goes the extra mile to always ensure your satisfaction. More