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BMW of Mountain View
Mountain View, CA
1,164 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,164 reviews
January 18, 2022
I went to get my oil change and ended up with 2 new problems. He says i need to leave the one full day to diagnose it and also says it costs me $260 extra. This is not what I expected from this dealer. problems. He says i need to leave the one full day to diagnose it and also says it costs me $260 extra. This is not what I expected from this dealer. I will never ever will go this dealer for service. More
by Rajamuraly
Employees Worked With
Daniel Martinez
January 18, 2022
The promise to follow up after service never happened, even multiple emails sent to the service advisor informing a new problem occurred after service went unanswered. This leaves a bad taste to my first even multiple emails sent to the service advisor informing a new problem occurred after service went unanswered. This leaves a bad taste to my first experience of having my vehicle serviced at BMW of Mountain View. More
by nathanvnguyen
Employees Worked With
Wayne Hong
January 17, 2022
This was my first interaction with BMW of Mountain View. Bahman Farzan was the sales manager who helped me ordering a car. He was fantastic to work with. Gracious, knowledgeable, and responsive. The deliver Bahman Farzan was the sales manager who helped me ordering a car. He was fantastic to work with. Gracious, knowledgeable, and responsive. The delivery was flawless, Hadi Davoodi at finance was great to work with. Everyone at the dealership was pleasant and made the final process very enjoyable. More
by Shirin
Employees Worked With
Bahman Farzan and Hadi Davoodi, Sydney Thorp
January 17, 2022
Leo Lunardi is professional, courteous ,retains outstanding product knowledge This sales experience with BMW of Mnt View was pleasant and seamless outstanding product knowledge This sales experience with BMW of Mnt View was pleasant and seamless More
by mrgagliani
Employees Worked With
Sydney Thorp
January 16, 2022
Joe Whaller sold me my X1 off lease. He made the entire experience so easy! Have also had great experiences with the Mt. View BMW service dept, particularly with service manager, Wayne Hong. experience so easy! Have also had great experiences with the Mt. View BMW service dept, particularly with service manager, Wayne Hong. More
by darcy.prime
Employees Worked With
Joe Whaller
January 14, 2022
Wayne Hong is professional, caring and very prompt in his communication of what needs to be done. I will give him excellent marks for his service. He is an asset to the BMW Mountain View Service Department communication of what needs to be done. I will give him excellent marks for his service. He is an asset to the BMW Mountain View Service Department. Everyone is gracious and customer oriented. You feel like they care about you and your vehicle. I highly recommend him and the service department. Thanks Wayne. More
by rosanne kapur
Employees Worked With
Wayne Hong is outstanding
January 13, 2022
Overall the experience was good but I felt they are unnecessarily charged me some 400$ for a complete check which they should anyways be doing.. unnecessarily charged me some 400$ for a complete check which they should anyways be doing.. More
by rajput.anuj20
Employees Worked With
Sydney Thorp
