BMW of Mountain View
Mountain View, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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The dealership was very professional and helped us understand what car we need. This was our first car and they guided us well throughout the process. understand what car we need. This was our first car and they guided us well throughout the process. More
Andy Simental was great! Very helpful. He listened to my concerns and they check it and assured me that everything is normal. No issues whatsoever. Very helpful. He listened to my concerns and they check it and assured me that everything is normal. No issues whatsoever. More
Mark Sleiman is a courteous and thorough service advisor. Work was completed (took a little bit longer than I had hoped, but that was out of this service dept.'s control) and I have no complaints! Work was completed (took a little bit longer than I had hoped, but that was out of this service dept.'s control) and I have no complaints! More
I have had several bad experiences with the service department and yesterday it was another one. I took an appointment for an oil change over the phone and. I was asked if I was waiting for the repair department and yesterday it was another one. I took an appointment for an oil change over the phone and. I was asked if I was waiting for the repair or not. I responded that I needed to work and needed to have a loaner since I needed to commute for work. I show up on time at my appointment yesterday, we do the preliminary practice to drop off my car to the service department and after completing then I found out that there is no rental car available. No apologies, no excuses, they just handed back my car keys and I had to leave. To go to work. Simply unacceptable. bMW is supposed to be a premium brand, but they run their customer sec ice department like a small dealer. More
An extremely pleasant experience with BMW of Mountain View. It was as hassle free as it could be, Leonardo Lunardi is an amazing professional, generous, courteous, and goes out of his way to make you hap View. It was as hassle free as it could be, Leonardo Lunardi is an amazing professional, generous, courteous, and goes out of his way to make you happy! More




