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BMW of Mountain View
Mountain View, CA
1,114 Reviews
Being of the largest BMW dealerships in Silicon Valley, BMW of Mountain View is the premier destination for all new and pre-owned BMW cars and SUVs. Located in Mountain View at the corner of Grand and El Camino Real, our showroom is easy to find! With an extensive inventory of both new and pre-owned BMW cars and SUVs for sale, and a large selection of other premium pre-owned vehicles for sale, we are sure to have the perfect vehicle for you! Check out our website or visit BMW of Mountain View in-person and find your prefect car or SUV today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,114 reviews
September 14, 2021
The service advisor Mr. Wayne Chan was very friendly and professional. However, the person who helped me with loaner’s car was not as professional, and did not email me the documents I signed. professional. However, the person who helped me with loaner’s car was not as professional, and did not email me the documents I signed. More
by teresa_lin
Employees Worked With
Wayne Chan
September 13, 2021
Mtn View BMW did a great job with customer service and car maintenance. I waited for the work to be completed which was 2 1/2 hours as my assigned advisor quoted. car maintenance. I waited for the work to be completed which was 2 1/2 hours as my assigned advisor quoted. More
by Silv
Employees Worked With
Branden Casey
September 12, 2021
Excellent experience. Staff was pleasant, helpful, patient. One of the fastest car purchases I’ve done. Once I’d made the decision, just 1 hour. patient. One of the fastest car purchases I’ve done. Once I’d made the decision, just 1 hour. More
by NM2468
Employees Worked With
Vu Tu, Bentz
September 11, 2021
Took care of a very complex emissions related engine issue that my independent shop couldn't diagnose or fix, informing me that it was covered under 150k emissions warranty. Appreciate the service and issue that my independent shop couldn't diagnose or fix, informing me that it was covered under 150k emissions warranty. Appreciate the service and the fact that the cost was covered. More
by P A C E
Employees Worked With
Danny
September 10, 2021
Both Sales person, Frank Camacho & his leader Bahman Farzan were very professional ! Explaning the difference between leasing, financing & pay cash so that we cpuld full understand in making our decisio Farzan were very professional ! Explaning the difference between leasing, financing & pay cash so that we cpuld full understand in making our decisions. More
by Vivian Vo
Employees Worked With
Frank Camacho & Bahman Farzun
September 10, 2021
Had serious warning light - they got me in the next day - took a few days but they fixed the problem. Gave me a loaner car which was also appreciated. took a few days but they fixed the problem. Gave me a loaner car which was also appreciated. More
by Jack
Employees Worked With
Branden Casey
September 10, 2021
I always have a great service experience at BMW of Mountain View. I’ve been taking our 2012 X3 there since we purchased it, and they’ve kept it working well for the 9 years we have had it. It still Mountain View. I’ve been taking our 2012 X3 there since we purchased it, and they’ve kept it working well for the 9 years we have had it. It still drives like new! Daniel Martinez, our service manager for the entire time is fantastic. I highly recommend him. More
by Jeff_ota
Employees Worked With
Daniel Martinez
September 09, 2021
I worked with Sean as well as PJ the general manager. Both were very friendly to work with and responsive. Finance department was extremely well run as well. I was in and out within an hour. Both were very friendly to work with and responsive. Finance department was extremely well run as well. I was in and out within an hour. More
by RMINTON
Employees Worked With
Sean
September 08, 2021
Chong Lee is very proactive to answer my queries, answer all my questions in a timely fashion, I really appreciate his service to have my new car in hand. all my questions in a timely fashion, I really appreciate his service to have my new car in hand. More
by xubin
Employees Worked With
Chong Lee
