BMW of Mt. Laurel

sold a bad car LEASED A PRE OWNED 2016 320XI AND OUT OF NO WHERE MY CAR STARTED SWERVING AND I HEARD A KNOCK. THE CAR WAS HAD 4000 MILES WHEN I LEASED IT LESS THEN A LEASED A PRE OWNED 2016 320XI AND OUT OF NO WHERE MY CAR STARTED SWERVING AND I HEARD A KNOCK. THE CAR WAS HAD 4000 MILES WHEN I LEASED IT LESS THEN A MONTH AGO I WAS SOLD A BAD CAR. BMW MOUNT LAUREL WONT DO ANYTHING ABOUT IT. MY SALES REP JB WAS AWESOME AND IM SURE HE DIDNT DO THIS INTENTIONALLY BUT HIS MANAGER IS DOING NOTHING ABOUT IT. THEY CLEARLY DONT CHECK OVER THEIR CARS BEFORE THEY SELL THEM I AM LIVID More

Excellent Experience My experience at BMW of Mt Laurel was excellent from beginning to end. Ryan Suggs my client advisor and the financial manager took very good care of m My experience at BMW of Mt Laurel was excellent from beginning to end. Ryan Suggs my client advisor and the financial manager took very good care of me. They listened to what I wanted and got me an excellent deal on a great BMW. I'm very pleased with my purchase! I'm happy with the price of the car, the loan, and my interest rate. I was pleasantly surprised with the treatment I received at BMW of Mt. Laurel. I will definitely be returning! More

COMPLETE RIP OFF SCAM ARTIST I PURSCHASED A BMW 750LI FROM MT Laurel BMW AND WHAT A JOKE THIS HAS BEEN. My car has been in the shop 5 times since I bought it. 1 month after purcha I PURSCHASED A BMW 750LI FROM MT Laurel BMW AND WHAT A JOKE THIS HAS BEEN. My car has been in the shop 5 times since I bought it. 1 month after purchasing a CERTIFIED BMW, the car needed $2000 worth of tires. I called BMW North America because they are working to get me out of the car. I figured I would reach out to MT Laurel to see what they can do to help me, they have since offered me $10,000 less then what I purchases the car for. I have not really drove they car, They are telling me they need to include a $1500 "house pack". They will rip you off when you purchase they will rip you off when you trade.. Do yourself a favor and buy anywhere else but there... More

Great sales experience on purchasing my first BMW I wanted an X5 for a while now, and when I saw a low mileage 2011 X5 I jumped at the opportunity to take it for a spin. Mark Hart was my sales profes I wanted an X5 for a while now, and when I saw a low mileage 2011 X5 I jumped at the opportunity to take it for a spin. Mark Hart was my sales professional, and he not only let me take the vehicle I purchased for a spin, but also a few others so I could ensure I was making the right purchase. Mark was very knowledgeable and down to earth. He answered all of my questions and walked me thru the features on the X5 when I picked up the car. When there was a little issue with the paperwork from finance, Mark stepped in and resolved it quickly. In addition, I have reached out to Mark with a few questions on my vehicle post purchase and he has responded promptly to my messages. I look forward to doing business with Mark again in the future. More

The Family Touch makes this place awesome I just purchased my first BMW, and went through BMW of Mount Laurel. My experience from start to finish was excellent. My sales person Mark Bianchini I just purchased my first BMW, and went through BMW of Mount Laurel. My experience from start to finish was excellent. My sales person Mark Bianchini was attentive, quick to respond within minutes every time, and very friendly. Katie-Jo Andreola, Finance Manager, made the paperwork process smooth and quick. I appreciate the time that Evan Ridington, BMW Product Genius, took to walk through the car's many features even though it was 9:00 PM and the dealership was closing. I was also very impressed with the involvement that the management team, including Craig and Artur, had throughout the deal. Everyone regardless of title makes time to accommodate you, and I never felt rushed or pressured. If you want an upfront, direct, and pleasant experience, buy your BMW here. More

First Class Laurel does a great job of making the entire process easy. I just bought my third BMW through Kevin O'Donnell and he is a pleasure to work with. The Laurel does a great job of making the entire process easy. I just bought my third BMW through Kevin O'Donnell and he is a pleasure to work with. They take the little extra steps to make it fun-like parking the car in the back showroom area when I came to pick it up. I'll be there for my fourth in 3-4 years. More

Eric Decker Best sales person I ever encountered. Professional, compassionate, and knowledgable. Eric even took my phone call on a Sunday when he was out with hi Best sales person I ever encountered. Professional, compassionate, and knowledgable. Eric even took my phone call on a Sunday when he was out with his family. He took the time to go over everything with me and explain the specs of the car. I have recommended all my family and friends to see him. Excellent sales person!!!!! Can't say enough about him!!! More

Eric Decker best sales person My first time buying a BMW. Eric put me at ease. he wwas very professional, friendly and kind. I called him on Sunday while he was at a party and spo My first time buying a BMW. Eric put me at ease. he wwas very professional, friendly and kind. I called him on Sunday while he was at a party and spoke to me for 30 minutes, on his day off I really appreciated that, the next day we purchased the car I love it!! I told all my family and friends to see Eric if they are looking for a BMW BMW should be very proud to have a person represent their company More

Best car buying experience I would like take a few moments of your time and share what I would describe as my best car buying experience at BMW of Mt. Laurel. I discovered Mt. L I would like take a few moments of your time and share what I would describe as my best car buying experience at BMW of Mt. Laurel. I discovered Mt. Laurel BMW, as well other dealerships, through bmwusa.com. The lease on my MB E350 class was coming to the end and I was considering the BMW 5 series. By Nov 24, I had spoken to approximately a dozen salespeople. From the first moment I spoke to Neal Zielinski I realized that he is a pro. He was very helpful, listened and understood my needs and most importantly was respectful of our time. He anticipated my questions and concerns and really knew the cars he was selling. He made the experience so great and painless that I actually came up from out of state, rather than going to a local dealership. It was the best car buying experience I've had in 20+ years! He also mentioned that he had the support and excellent leadership from the Sales Manager, Artur Plyushchev, who helped make all of this happen. More

Edward was professional, proficient, and he was fair with the pricing value of our trade in car, and the price of the new BMW. The overall experience was very pleasant. the pricing value of our trade in car, and the price of the new BMW. The overall experience was very pleasant. More