BMW of Murray

I had a very positive experience during my last visit. Steve Smithson ensured that every thing I needed got done and quickly. In addition, Steve is an honest and knowledgeable customer adviser. He clear Steve Smithson ensured that every thing I needed got done and quickly. In addition, Steve is an honest and knowledgeable customer adviser. He clearly respects the customer and goes out of his way to make the customer feel comfortable. In an era when face to face contact in conducting business is increasingly relegated to a machine or to an uninformed worker, it is important to have people like Steve Smithson as the interface between the customer and the company. More

Steve Smithson is an absolute joy to work with. He is very professional and proactive in making sure he responds in a timely manner and to ensure that the customer's needs are being met. The others at BM very professional and proactive in making sure he responds in a timely manner and to ensure that the customer's needs are being met. The others at BMW of Murray are also very friendly and helpful, should Steve not be available. More

This salesperson listens well, responds to our questions thoughtfully and completely, and demonstrates in every way possible his sincere concern to meet our needs and meet them well. We have been coming in thoughtfully and completely, and demonstrates in every way possible his sincere concern to meet our needs and meet them well. We have been coming in to this dealer for a couple of years, never felt pressure to purchase, but always left feeling his appreciation for our visit and a willingness to engage with us on our terms and in relation to our needs and wants in an automobile. If we had experienced anything like pressure to buy, we would have left and not returned. That was not our experience even remotely. His patient and knowledgeable approach was of enormous help to us as we shopped for a car, and ultimately purchased a car with which I think we will be very happy for years to come. He was more than fair to us about price, giving us the sense that he understood our financial limitations and that he would do his best to earn our patronage, find us the best care for our needs, and at a price that was within our budget. He also offered to assist us in selling a car which we had and were interested in selling. And this was after we had agreed to purchase. When the agreement for us to buy the car was made, Geoff did not stop trying to help us, but continued to work with us. That shows sincerity and care and creates the most essential ingredient for this kind of relationship, trust. I really can't imagine a more important dimension of a sales/customer relationship when large sums of money are involved. I will recommend this dealer and this sales person to my friends with the highest enthusiasm. More

BMW of Murray is a great dealership to work with. The attention to customer care brings me back time after time. The service on my car is completed on time and at the agreed-upon price. I appreciate the attention to customer care brings me back time after time. The service on my car is completed on time and at the agreed-upon price. I appreciate the shuttle service that takes me to and from work while my BMW is being serviced. More

Steve Smithson is a wonderful service tech. From the moment I walked throuh the door,he was courteous, helpful and knowlegable of the services that I needed done. He followed up with e-mails and phone c moment I walked throuh the door,he was courteous, helpful and knowlegable of the services that I needed done. He followed up with e-mails and phone calls. My car was finished when promised, and my car was washed and detailed on pick up. I am 100% satisified with the work that was done I would highly recommend BMW of Murray. More

My experience at BMW of Murray was painless. In the past buying a car has been a true headache-- from dealing with the employee I was working with, to the accounting department and all in between. Thanks to buying a car has been a true headache-- from dealing with the employee I was working with, to the accounting department and all in between. Thanks to the good service provided me during the buying of my car that has all changed. My opinion of salesman has been changed thanks to Scott Stratford. His willingness to answered all my question and help me through the process was extremely valueable. He made sure that everything went smoothly during the sale. The service department has been extremely accomodating during my visits also. My next car will be from this gentleman and this dealership for sure! More

As always...Steve did a great job with my service appointment--and was worthy of the straight 5's that this visit earned. From the initial call to schedule service--right through until I drove away- appointment--and was worthy of the straight 5's that this visit earned. From the initial call to schedule service--right through until I drove away--he handled things with perfection. I've been out of state for over two years, and prior to moving I had relied on Steve exclusively to arrange for service on my M3. His professionalism before my move GUARANTEED that I would continue to rely on his help and that of BMW Murray upon my return to Utah. Thanks, Steve! More

My wife and I stopped by the dealership to see what they had in our price range. Mike came out with a smile and greeted us like he had known us for years. Made us feel right at home. He guided us to seve had in our price range. Mike came out with a smile and greeted us like he had known us for years. Made us feel right at home. He guided us to several cars that fit our criteria. It wasn't too long before we had found the car of her dreams. Mike has a personality that seems to mesh with all who cross his path. Great Job!!!! More

The salesman was very helpful and informative. He showed me all my options of cars on the lot. He was very friendly. I never felt pressured. On the test drive he told me how to get a good feel of the car by me all my options of cars on the lot. He was very friendly. I never felt pressured. On the test drive he told me how to get a good feel of the car by taking some back roads. I felt how the car handled on sharp turns, over bumpy roads, and the car's ability to emergently stop. He worked very hard to meet my budget needs by exhausting all avenues of financing. I felt important to him. I felt he cared and he wanted me to have a good experience. He even stayed after work late a few times to meet with me. And then came in on his day off to make the deal (he had other customers as well) but it made a good impression on me. I would definately purchase another car from this dealership and thru the same salesman. More

My wife and I had been planning on buying our dream car for many years, a BMW. Having never purchased a high class luxury car before, we were apprehensive. Geoffrey Simeona with BMW of Murray put us at e for many years, a BMW. Having never purchased a high class luxury car before, we were apprehensive. Geoffrey Simeona with BMW of Murray put us at ease and guided us through the process. He discussed the models and gave us two test drives, one for the 3 series and one for the 5 series. We decided on the 535i x-drive. Geoffrey did not pressure us in any way. He calmly answered our questions and and explained the advantages of each model. He guided us through the ordering process, explained the financial arrangements available and made the whole process very easy. His knowledge of BMW's is extensive and was a great value to us in making our decision. We have had many stressful experiences in buying new cars in the past with pushy sales people and difficult war like negotiating. We were relieved of these fears in our visit to BMW of Murray and Geofrrey Simeona. Buying our new BMW was actually fun. Geoffrey was professional, knowledgable, never pushy, and he exceeded our expetations in all ways. When the car arrived, he thoroughly explained all features and controls. He called me later and answered some addtional questions. Everyone at BMW of Murray was genuinely friendly and helpful. I highly recommend Geoffrey Simeona and BMW of Murray for an outstanding car buying experience. We love our new BMW! More