BMW of Murray

We found Mr.Gray to be helpful and willing to work with us on the purchase of a new car. While this was a cash purchase, we found the sale approval process to be cumbersome and time consuming. However, in us on the purchase of a new car. While this was a cash purchase, we found the sale approval process to be cumbersome and time consuming. However, in the end Mr gray prevailed over the dealer process. More

My experience with BMW has been exceptional. I won't consider buying any other car in the future, but a BMW. I generally take my car in on a monthly basis to be detailed and Steve my service advisor has consider buying any other car in the future, but a BMW. I generally take my car in on a monthly basis to be detailed and Steve my service advisor has always provided me with the best service I could ask for. I have never left disappointed or had to wait to get my car in. I tell many of my friends and family about the advantages of owning a BMW for not only an amazing performing car, but also the superior customer service given at their deanships. I appreciate Steve's efforts in always taking care of me and assisting me in whatever I need. His service efforts have been above and beyond! More

Our family has purchased seven cars from this dealership, including two Mini Coopers. From our experiences over many years we have come to trust the service department and technicians. Justin not only solved including two Mini Coopers. From our experiences over many years we have come to trust the service department and technicians. Justin not only solved several problems for me on this visit but jumped my friend's car whose battery died when dropping me off... and her car isn't even a BMW! I am a fan for life. More

Justin was great to work with. He kept me informed of the status, the approximate cost of the service, and I felt very confident that the issues that I was having were resolved. I hope the next time I come status, the approximate cost of the service, and I felt very confident that the issues that I was having were resolved. I hope the next time I come in, which I absolutely will, I get to work with Justin. More

Both my wife and I have BMW's. Most of our interaction with BoM is with the service department. I have been fortunate enough to get to know Dave Hansen, the service mananger, Jeff Jorgensen, the SA, and t with BoM is with the service department. I have been fortunate enough to get to know Dave Hansen, the service mananger, Jeff Jorgensen, the SA, and the best service tech in the business, Jeremy Robinson. Granted, the cars don't need service that often, but when they do, we always go to Jeff, and then request Jeremy to do the service/repair. We have had very positive experiences with both of these gentlemen. The cars are always done when stated, they are washed and vacumed out, and all work done. I have been driving BMW since 1979, and have had a long and positive relationship with BoM. Theymake it very hard to buy another brand of car. First class, professionals I recommend them highly to anyone who asks. More

I have purchased two BMW's from BMW of Murray and found them to be competitive in pricing, professional and most important their service department and my service representative is the best that I have had them to be competitive in pricing, professional and most important their service department and my service representative is the best that I have had in buying automobiles for the past 45 years. I can buy almost any automobile that I want and I keep coming back to this dealership because of the high quality service that I get from Val Sehara in the service department and David in Sales who is always willing to assist in any way possible. I recommend my co workers and business associates because of my experience with BMW of Murray and will continue to do so. Best dealership and brand that I have been associate with in all these years. The truly have not forgotten how important the customer is. Kurt Larsen More

Jeff was very helpful and kept me informed on the status of the car. I had to have it serviced at the last minute before a trip and he was able to get it done on time. He was awesome to work with. He also w of the car. I had to have it serviced at the last minute before a trip and he was able to get it done on time. He was awesome to work with. He also was able to help me with transportation while it was being worked on. More

After a miscommunication with the service phone answerer about coming in right away. (I had to come back the following Monday), everything went well. Chris made sure that I was kept up to date on the status about coming in right away. (I had to come back the following Monday), everything went well. Chris made sure that I was kept up to date on the status of my service -windshield wiper fluid not coming out on freezing day — that following Monday. The shuttle was there to take me to and from my work too. Overall it was a very stress free day when my x5 was in the shop. I only wish that there were more vehicles to lend out. Otherwise I would give Chris gold stars in taking care of me. More

All of the people we worked with from the receptionist, to a helpful salesperson, to the three service men, were so friendly and knowledgable! They took the time to help us with all of our questions and n to a helpful salesperson, to the three service men, were so friendly and knowledgable! They took the time to help us with all of our questions and needs - and we didn't even buy the car from them! They went out of their way to make us feel that we were just as important as any other BMW owner or person who may be shopping for one, from their dealership. The follow-up from Jeff Jorgensen has been wonderful, as he is concerned with a part that is being ordered and repaired by a third party, due to an after market warranty that we purchased from our initial dealer! One word: SUPERB! More

Thanks, Chris, for offering me great customer service when I came in during my recent service appointment. You guys are sooooooooooooooooooooooooooooooooooooooooooooooo much more professional, friendly, when I came in during my recent service appointment. You guys are sooooooooooooooooooooooooooooooooooooooooooooooo much more professional, friendly, and nice to do business with than my previous dealership in the Rockville, Maryland (Can I say that?! HA!). Love that it's a breeze to drive up, get checked in, grab a cup of coffee, and then be taken home by your car service until my car is done. Also love that the dealership is so clean, the receptionist so welcoming, and that you even wash my car. Thanks! Sheri More