BMW of Murray

Aron was a pleasure to deal with. I knew which car I wanted to purchase and had a trade in that was more than fairly evaluated. Once we began negotiations on price I felt that Aron was doing all that he wanted to purchase and had a trade in that was more than fairly evaluated. Once we began negotiations on price I felt that Aron was doing all that he could to get me into the car and be sure I was a satisfied customer. I would recommend Aron highly if you are in the market for a used BMW. More

Evan was extremely knowledgeable about the cars. I certainly got lucky when I got Evan as my sales associate. He was very pleasant to work with and answered all my questions. The process was smooth an certainly got lucky when I got Evan as my sales associate. He was very pleasant to work with and answered all my questions. The process was smooth and uncomplicated. I would recommend him and the dealership to anyone. More

Took delivery in Munich Germany. It was a fantastic experience. They set everything up for me. It went smoothly. Lots of fun, and a factory tour too. Took 8 weeks for the car to get back to Utah. Deale experience. They set everything up for me. It went smoothly. Lots of fun, and a factory tour too. Took 8 weeks for the car to get back to Utah. Dealer detailed the car, and gave it to me in perfect condition. David was super to work with. Ditto for Dan too. More

We have bought several cars from Dan Ellis over the years. He is consistently responsive, knowledgeable, professional, easy to deal with, and fair. He goes out of his way to accommodate our schedule years. He is consistently responsive, knowledgeable, professional, easy to deal with, and fair. He goes out of his way to accommodate our schedule and to answer all of our questions. For example, he was most helpful in getting us trade-in information and discussing the implications of our selling our current car ourselves. In my most recent purchase of the new X3, Dan spent an inordinate amount of time going over all of the features in the car to ensure that I would be set even before opening the owner's manual. He set up my phone on the car's blue tooth system and followed up to answer some open questions on its use. He is delightful to work with and made this purchase easy and stress-free! And I love my new car... More

We found Mr.Gray to be helpful and willing to work with us on the purchase of a new car. While this was a cash purchase, we found the sale approval process to be cumbersome and time consuming. However, in us on the purchase of a new car. While this was a cash purchase, we found the sale approval process to be cumbersome and time consuming. However, in the end Mr gray prevailed over the dealer process. More

I have dealt with BMW of Murray for over 10 years, regularly interacting with sales, service, and parts departments, and have been consistently impressed with their customer service approach. On th regularly interacting with sales, service, and parts departments, and have been consistently impressed with their customer service approach. On the sales end, Robert Clark has facilitated 5 or more purchases, and has always made certain that I understood everything I needed to for the transaction to conclude successfully. In particular, he's gone the extra mile to make sure that I got the most competitive pricing possible, both on the actual vehicle pricing and the terms of several leases. In addition, he is the extremely rare car salesperson who knows everything about all the vehicles he represents, and presents his knowledge in a user-friendly, hands-on way that really comes through on a test drive. Finally, when Robert delivers a car, he budgets all the time necessary to allow a customer to learn the vehicle's systems, and even attends to small details such as getting satellite radio set up, hooking up Bluetooth phones, putting your home on the navigation system, etc. Robert is a consummate professional, which is why he has a loyal customer base who wouldn't think of buying a car without speaking with him. In the service department, I've had the great pleasure of working with Jeff Jorgensen for the past 6 or 8 years. Jeff is incredibly busy, and yet always slows down enough to take the time to explain everything he needs to for the customer to be satisfied, whether that's the actual issues with the vehicle, or scheduling conflicts, or the paperwork and invoice. Whenever I leave a voicemail for Jeff, I'm always surprised at how quickly he returns the call, usually within minutes. Jeff is also very diligent at making sure that he does everything possible to make a car dealership visit - nobody's idea of a fun time! - an enjyable one. He seems to really "get" that the sales department may sell the 1st car to me, but it is the service department that sells the 2nd, 3rd, and so on. More

Steve Smithson is a true professional. Steve has always has answered any questions that I have had regarding the servicing of my car. My only complaint is that I feel the price for a simple oil change i has answered any questions that I have had regarding the servicing of my car. My only complaint is that I feel the price for a simple oil change is too high, even with the discount that I was given. More

Both my wife and I have BMW's. Most of our interaction with BoM is with the service department. I have been fortunate enough to get to know Dave Hansen, the service mananger, Jeff Jorgensen, the SA, and t with BoM is with the service department. I have been fortunate enough to get to know Dave Hansen, the service mananger, Jeff Jorgensen, the SA, and the best service tech in the business, Jeremy Robinson. Granted, the cars don't need service that often, but when they do, we always go to Jeff, and then request Jeremy to do the service/repair. We have had very positive experiences with both of these gentlemen. The cars are always done when stated, they are washed and vacumed out, and all work done. I have been driving BMW since 1979, and have had a long and positive relationship with BoM. Theymake it very hard to buy another brand of car. First class, professionals I recommend them highly to anyone who asks. More

Justin was great to work with. He kept me informed of the status, the approximate cost of the service, and I felt very confident that the issues that I was having were resolved. I hope the next time I come status, the approximate cost of the service, and I felt very confident that the issues that I was having were resolved. I hope the next time I come in, which I absolutely will, I get to work with Justin. More

Our family has purchased seven cars from this dealership, including two Mini Coopers. From our experiences over many years we have come to trust the service department and technicians. Justin not only solved including two Mini Coopers. From our experiences over many years we have come to trust the service department and technicians. Justin not only solved several problems for me on this visit but jumped my friend's car whose battery died when dropping me off... and her car isn't even a BMW! I am a fan for life. More