BMW of Murrieta

We just leased a X3 from BMW of Murrieta, and this is the third time we have worked with Joe Garcia. Joe is hands down the best salesperson we have worked with at any dealership. His philosophy is he works third time we have worked with Joe Garcia. Joe is hands down the best salesperson we have worked with at any dealership. His philosophy is he works for the customer and that is evident in his willingness to make difficult deals work and make sense for the customer. BMW of Murrieta is fortunate to have Joe representing their dealership. More

Dave was a pleasure to work with. He made the entire process easy and painless, and was extremely responsive. He also ensured I got a great deal on the car of my choice! process easy and painless, and was extremely responsive. He also ensured I got a great deal on the car of my choice! More

We had the pleasure of working with Dave Townsend on the purchase of our 2021 BMW X3E. After going back and forth with him for over a week and already making an appointment to go do a different dealership i purchase of our 2021 BMW X3E. After going back and forth with him for over a week and already making an appointment to go do a different dealership in Orange County, Dave texted me the day before and was able to not only get me into a more upgraded X3E with more features but also matched the price and payment and the amount for our trade the other dealer was going to give us. We met with him the next day and he had the car ready to test drive and all of paperwork ready to be signed with the Finance Dept. we had told him we needed to be out quick. He was extremely helpful, informative, and very friendly. We felt we had known him forever he was so nice. He made the buying experience top notch. And I took home a car that I thought that I could only dream of getting one day. Well that day came and I am so happy with the purchase! Thank you for everything Dave and BMW of Murrieta! We will not hesitate to purchase again from you. More

After determining I wanted a manual M2C in a sea of DCT, I realized I would need to find an allocation. I found Dave Townsend through some online forums and contacted him to see if they had an allocation. I realized I would need to find an allocation. I found Dave Townsend through some online forums and contacted him to see if they had an allocation. We worked together to build my M2C how I wanted and Dave made the whole process extremely simple. Deposits and paperwork were all handled via email which is a dream come true. Once it was ordered, Dave gave me the info I needed to track the build and shipping status. I was able to coordinate my insurance switch as well as some items like a new radar detector to be ready for delivery. Delivery was by far the best experience I've ever had purchasing a car. With all the paperwork e-signed, we had a semi-private delivery room where my beautiful Hockenheim Silver M2C was waiting for me. We finished one signature for the DMV, handed over the last of the down payment, and I was off to the races. Thanks Dave for helping me into my dream car! More

Dave Townsend was as good as advertised! I've read his excellent posts on leasing forums and have reached out in the past to get a lease, but it never seemed to work out. This time, I was in the market t excellent posts on leasing forums and have reached out in the past to get a lease, but it never seemed to work out. This time, I was in the market to buy an X5 45e and Dave was knowledgeable, helpful, detail oriented and very timely in his communications. The process was smooth, easy and fast with the car being delivered to my home 90 miles away. Great experience and I would gladly work with Dave and the BMW of Murrieta team again. More

What an excellent experience! My wife and I were nervous about buying our first BMW (2018 330i) but Rodrigo was our client advisor and he was fantastic. As a BMW enthusiast himself, he took a lot of time to about buying our first BMW (2018 330i) but Rodrigo was our client advisor and he was fantastic. As a BMW enthusiast himself, he took a lot of time to explain the company, its history, and all the considerations of buying a BMW. He also walked through the details of every car we expressed interest in. He was very down-to-earth, non-presumptuous, and stuck with us and dealt with our uncertainty like a champ. His wealth of experience really paid off in our situation. We were probably not the easiest customers to deal with but he worked hard to meet our needs and absolutely earned our business. I sincerely wish every car buying experience could be like this. The most important aspects of buying a car to us is honesty and full disclosure. Integrity is difficult to find these days and even more difficult to identify where it does exist. Rod has it in spades and I would recommend him and his dealership to anyone in the market for a BMW. We are in a seller's market right now for used cars but neither Rod or the dealership exploited or took advantage of this fact. We got an incredibly fair deal on our new car and our trade in and couldn't be more satisfied. Come to THIS dealership, ask for Rod, and you will have guaranteed peace of mind in your purchase. If honesty, integrity, and peace of mind is important to your car buying experience, a drive from LA, San Diego, or anywhere in between is absolutely worth it. More

Exceptional service , Dave is amazing, professional. Knowledge, all about client care. I live 50 miles away from this dealership but I am willing to travel there to do business with them any time and fo Knowledge, all about client care. I live 50 miles away from this dealership but I am willing to travel there to do business with them any time and for sure I recommend you to make your car shopping fun and efficient by going to Dave. Thank you. More

From the minute I walked into the dealership both Dave and all other BMW employees made me feel comfortable, like family. I was coming from East San Diego so when I arrived the paperwork was ready for me and all other BMW employees made me feel comfortable, like family. I was coming from East San Diego so when I arrived the paperwork was ready for me to sign. All my questions and concerns were addressed. It was a very smooth process. As previously mentioned I worked with Dave Townsend and from the minute he reached out to me via phone the evening before he made me feel comfortable. He was very communicative. I drove off with the car wanted. I would definitely return here and/or refer family and friends. Thank you!!! More

I had the pleasure of working with Dave Townsend when leasing my new 2021 M440i Coupe and I couldn't have been happier. Dave was extremely helpful and knowledgable. He made the process easy and fun. He a leasing my new 2021 M440i Coupe and I couldn't have been happier. Dave was extremely helpful and knowledgable. He made the process easy and fun. He also made sure that I knew he was available anytime if I ever had questions about the vehicle. Getting through finance was also a breeze. I would not hesitate to recommend Dave Townsend and this dealership to anyone in the market for a BMW. More

I brought my BMW 550i (pre-certified purchase) for service prior to a long trip. After the service was completed and the car was washed, they provided me repair estimates totally $10,000. As shockin service prior to a long trip. After the service was completed and the car was washed, they provided me repair estimates totally $10,000. As shocking as this was, I took it to another reputable auto mechanic in town and they fixed the issues for less than $2,500. To make matters worse, our out of town trip (120 miles) resulted in a low oil light because it was not serviced correctly. Very disappointed in the service department and when I wrote an email to explain, it was ignored. Poor representation of BMW. More