BMW of Murrieta

Great Experience at BMW of Murrieta! Dave Townsend was great to work with at BMW of Murrieta! Having moved to LA from Minnesota a few years back, I'm surprised how old-fashioned (pushy, e Dave Townsend was great to work with at BMW of Murrieta! Having moved to LA from Minnesota a few years back, I'm surprised how old-fashioned (pushy, etc) the car-buying experience can be in the LA area. My search for an i3 (configured the way I desired) brought me to BMW of Murrieta and a few other dealers. I chose Murrieta because of the excellent customer service I received. It reminded me of past experiences of car-buying in the midwest. I was able to negotiate a fair deal, all of of my requests for information were responded to quickly and accurately, everyone at the dealer was very friendly and it had a relaxed atmosphere! If you are in the market for a car, I highly recommend considering BMW of Murrieta! More

Very friendly and gave me lots of options! Carl was so nice and courteous. He went the extra mile. We couldn't find what I came for, but I left with something I love even more ! Carl was so nice and courteous. He went the extra mile. We couldn't find what I came for, but I left with something I love even more ! More

All around excellent new BMW 528i purchase experience Highly recommend working with Dave Townsend at BMW of Murrietta. Dave was responsive, kept his commitments, delivered as requested, and even timely Highly recommend working with Dave Townsend at BMW of Murrietta. Dave was responsive, kept his commitments, delivered as requested, and even timely obtained the only BMW 528i vehicle matching our requested characteristics in the Western US! Dave and his colleagues on the staff of BMW of Murrietta did all this, and still provided a highly cost competitive deal for us. If you're considering BMW for your next car, contact Dave Townsend. We're pleased we did! More

BMW sales tactics awful Be careful when you purchase a vehicle here. The sales people do not offer you a cooling off contract at all. I purchased a vehicle and was never offe Be careful when you purchase a vehicle here. The sales people do not offer you a cooling off contract at all. I purchased a vehicle and was never offered the cooling off contract. I returned it in 3 hours and lost 15k by selling it back to them. I even spoke to Boris Said and he was not accommodating at all. Do not go there More

Service with a capital S From Dave to Rick to Chris and everybody else who helped make this deal happen for me on a moments notice a huge "thank you". Everybody was polite, kn From Dave to Rick to Chris and everybody else who helped make this deal happen for me on a moments notice a huge "thank you". Everybody was polite, knowledgeable, hospitable, and most importantly generous. I have recommended BMW of Murrieta to my family and friends already. Oh and yes BMW did deliver my new 528i to my house. Couldn't have asked for more you guys rock! More

Amazing experience once again! This is my second car from this dealership and Dave Townsend made my trade in and experience great!!! He helped me get the best deal , I love my new This is my second car from this dealership and Dave Townsend made my trade in and experience great!!! He helped me get the best deal , I love my new car!!! More

Excellent service Over the past 15 years I have bought 17 vehicles between my wife and I. I must say I have never had the professional quality service with a speed that Over the past 15 years I have bought 17 vehicles between my wife and I. I must say I have never had the professional quality service with a speed that didn't feel pushy. This was my first purchase where I had to bring the kids and David Townsend was a big help with watching them while doing the signing. He had even convinced my son to now want a BMW vs the Camaro. He is 10 but he still talks about it. Letting my son sit in the race car helped. I myself will be looking at BMWs for my next purchase as well. More

Very customer service oriented My experience with Murrieta BMW has been excellent. Since my recent purchase of my new vehicle, the customer service that I have received continues t My experience with Murrieta BMW has been excellent. Since my recent purchase of my new vehicle, the customer service that I have received continues to be great! More

Dealer Rep is the new standard!!! I spent about 14 months looking for a car, I visited numerous lots and talked to many car salesmen. most were as I know them to be, some were profess I spent about 14 months looking for a car, I visited numerous lots and talked to many car salesmen. most were as I know them to be, some were professional, maybe 30%. when I met Dave Townsend though, it was very hard to not appreciate his knowledge and his professional and kind demeanor. I must of emailed him no less than 20 times, and each time I received comprehensive and kind response. his emails were always fielded well and always ended each email with "call or email anytime if you have any more questions." dave is the best. ending sentence is I ended up buying from Dave at BMW Murrietta, the service has NOT stopped after the sale, He continues to stay in touch and always offers his service if I have any needs. he is the best, and only after the sale did I learn he was a family man with kids. a real great guy. Tom F SDFR inc. More

Wonderful! ! My previous vehicle gave up after 242,000 miles. I had to have another one immediately. I knew that I wanted a Chevy Camero. I dreaded the stress s My previous vehicle gave up after 242,000 miles. I had to have another one immediately. I knew that I wanted a Chevy Camero. I dreaded the stress surrounding the high pressure sales tactics that I had experienced in the past. Dave Townsend is the best! He knew my situation, realizing the importance of needing a vehicle that day. He had there Cameros to show me. Pretty good for a BMW dealer! I fell in love with the first one! Absolutely no pressure to look at the other two which had more upgrades. I was shown the Carfax without asking. Good report card. A search was done to get me the lowest rates, allowing me the payments I requested. Absolutely no pressure to purchase the warranties. The options where presented to me and I decided with no pressure. My beautiful Camero was delivered to my home fully detailed to the max. I will recommend Dave Townsend to anyone who is in the market for a car, new or used. More