BMW of Murrieta

Amazing experience! We've never owned a BMW. We came to BMW Murrieta after driving Audi, Cadillac and Mercedes. Hate car shopping! We had an amazing test drive of the BMW We've never owned a BMW. We came to BMW Murrieta after driving Audi, Cadillac and Mercedes. Hate car shopping! We had an amazing test drive of the BMW X3 with John Haselroth. The car had more options than we really needed, but the demo John gave us convinced us the safety and performance was worth the extra money. No pressure from John, just a professional and educational experience regarding BMW and the X3. We actually went home to think about our decision. We called John later that night and worked out the deal over the phone. Picked up the car the next morning. After the sale, John went through every minute detail of the technology and options. With a purchase this important, we expected to be treated with professionalism and courtesy. John exhibited both and is the reason we went with BMW. If you want a professional and yes, pleasant car buying experience, ask for John Haselroth. Semper Fi John! More

our 5th BMW We were very satisfied with our sales person Charity Andrews, very helpful in everything we asked of her she accomplished far beyond what we experienc We were very satisfied with our sales person Charity Andrews, very helpful in everything we asked of her she accomplished far beyond what we experienced at the dealership. Thanks again. We LOVE our 5th BMW More

New car purchase Our salesman John Haselroth was fantastic from the beginning! Can't say enough about how good and knowledgeable John was about answering All of the qu Our salesman John Haselroth was fantastic from the beginning! Can't say enough about how good and knowledgeable John was about answering All of the questions we had before the build purchase of our X6 BMW. When we sat down to do the ordering purchase of our X6 John went over all the options with us step by step on what we wanted to have put on the car when built. John keep us updated all along the way as the build of the X6 was being completed. When the X6 was delivered to the dealership John Haselroth gave us a call right away and had the X6 ready for us to pick up that evening. It was about 11:00 pm after we had completed all the paper work, and John was with us in the car going over some of the options the new X6 had. John Haselroth never making us feel that he was in a hurry! From the first time we had walked into the dealership to now John Haselroth has been very respectful, friendly, helpful. We would highly recommend anyone that is interested in buying a BMW to ask for John Haselroth you'll be happy you did - John has given us great service! More

car purchase It was a delight to work with Charity Andrews. She was by my side and helped me make an informed decision to purchase my car. Some after purchase deta It was a delight to work with Charity Andrews. She was by my side and helped me make an informed decision to purchase my car. Some after purchase details needed to be addressed and Charity checked in with me to make sure all went to my satisfaction. While being a tad nervous before hand, as I am not a frequent car buyer, I felt very well cared for by Charity. Thank you so very much!!! More

Best customer service experience Hannah Loveday took amazing care of me and my vehicle repair needs. My 7 series had several issues which meant the vehicle needed to be in repair for Hannah Loveday took amazing care of me and my vehicle repair needs. My 7 series had several issues which meant the vehicle needed to be in repair for a couple weeks. Hannah kept me updated throughout the entire process. When I took my vehicle in, there were no 7 series loaners available. As soon as one became available, she switched out the loaner 5 series so that I was not inconvenienced. She went above and beyond and I couldn't be happier with the level of service I received. More

bmw of murrieta chad ludwig is the staff to see for all your ultimate driving machine's regular maintenance service. awesome customer service and very professional, v chad ludwig is the staff to see for all your ultimate driving machine's regular maintenance service. awesome customer service and very professional, very friendly atmosphere !!!! More

Great experience, awesome team Dave went above and beyond any expectation one could have regarding purchasing a new vehicle. I'm a first time buyer of the new BMW's and although I Dave went above and beyond any expectation one could have regarding purchasing a new vehicle. I'm a first time buyer of the new BMW's and although I didn't have a clue about all the new features they offered, he made sure I was a pro before I drove off!! Very down to earth, great guy to do business with. He will always have my recommendation for those interested in BMW! More

Excellent service with Dave Townsend Dave Townsend is the guy to see for all your car purchasing needs. He has been the utmost of service and class during my ordering process and continu Dave Townsend is the guy to see for all your car purchasing needs. He has been the utmost of service and class during my ordering process and continues to offer feed back and persistent customer service when I have asked for his help along the way. I ordered an M4, and with it being a sports car there are options that can be added at the port of entry once it reaches the US shore, and Dave was on the ball with multiple emails staying in touch with me every step of the way until the car order was completed to my expectations. He has made the whole process a breeze and I'd highly recommend Dave to anyone looking for a hassle free experience. More

Service at BMW of Murrieta Hannah Loveday was the service attendant that helped me. She introduced herself, and I verified I had an appointment. She read an explained what the s Hannah Loveday was the service attendant that helped me. She introduced herself, and I verified I had an appointment. She read an explained what the service would entail. She confirmed I was waiting, and offered items from the waiting room. Hannah continued to update me on the status of my vehicle, as she was helping other coustomers. Thank you Hannah for providing a very helpful service center. R/Anthony Goodwin More

Excellent experience John Hardin did an outstanding job at BMW in helping me with my car purchase experience. He was knowlegible, and worked with me to achieve a win-win John Hardin did an outstanding job at BMW in helping me with my car purchase experience. He was knowlegible, and worked with me to achieve a win-win closing of new car purchase More