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BMW of Murrieta

Murrieta, CA

5.0
1,232 Reviews

41430 Auto Mall Parkway

Murrieta, CA

92562

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Showing 1,232 reviews

October 31, 2012

Very professional and friendly. Made sure I was happy and comfortable while I waited RED CARPET SERVICE. Took care of maintenance issue and reviewed care for anything else on the computer. Followed up after More

by trichelleis1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I cant remeber name at this moment
Nov 01, 2012 -

BMW of Murrieta responded

We are humbled to learn of your high opinion of our dealership and we thank you for this five-star review. We believe in providing our customers with high-quality service and we are pleased to know you have appreciated our efforts. We love to make sure our customers have a comfortable and memorable visit. Thank you for your kind words. We look forward to helping you again in the future. Sincerely, Bryan Preston- ISM bryan.preston@bmwofmurrieta.com

October 31, 2012

We stopped by to see the used vehicles after the dealership was closed. Peter Albert was on his way out and took the time to help us. We returned the next and received service second to none. We lov More

by Shellnjay9
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Peter Albert
Nov 01, 2012 -

BMW of Murrieta responded

We do everything we possibly can to help our customers and we are happy to know you have noticed and appreciate the efforts of Peter. We love providing our customers with excellent customer service and we truly appreciate your business. Thank you for this five-star review. Sincerely, Bryan Preston- ISM bryan.preston@bmwofmurrieta.com

October 31, 2012

I am happy to have a reliable BMW service department nearby where I live. The service was great and the waiting area was very comfortable and I did not have to wait long. More

by Getfocus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I had his card but can't locate it.
Nov 01, 2012 -

BMW of Murrieta responded

We are happy to know you enjoyed your experience with us! Our goal is to achieve 100 percent customer satisfaction and we are pleased to know we have achieved this with you. Thank you so much for this five-star rating. It is great appreciated. Sincerely, Bryan Preston- ISM bryan.preston@bmwofmurrieta.com

June 22, 2012

By far the friendliest dealership I have done business with. They are courteous, clean and eager to help. I have no hesitation going back for any type of business or service or even just to stop in a sa More

by mnmporter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian (sales mngr)
Jun 26, 2012 -

BMW of Murrieta responded

Thank you so much for your kind words and for taking the time to write this review! Our staff considers all of our returning customers to be our friends, so we are glad that you share the same sentiment! It is the little things that makes good businesses into GREAT businesses. I am personally thrilled that you picked up on some of the little things we do in an attempt to be great! If you need anything else at all please give us a call or stop by anytime! Sincerely, Bryan Preston- ISM bryan.preston@bmwofmurrieta.com

May 15, 2012

Great Friendly Service! These people work hard for your business and are very dedicated to getting you the best deal. I thoroughly enjoyed my car buying experience and would highly recommend them to anyone More

by Nobackg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Burchell, Christopher Zappia
Jun 26, 2012 -

BMW of Murrieta responded

Thank you for sharing the details of your experience at our dealership with us! We strive to provide each and every customer with the same high quality experience, and the only way to make sure that this happens is one at a time! I am glad to hear that you were so satisfied with how you were treated. Thanks again for your business and for recommending us to your friends! If you need any further assistance, do not hesitate to call or stop by! Sincerely, Bryan Preston- ISM bryan.preston@bmwofmurrieta.com

May 07, 2012

I recently order a 2012 BMW 328i at this dealer. The sale personnel are very helpful and friendly. My biggest concern is to get a good price for the car. I feel the dealer has offered me a fair price w More

by tthan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Gordin
Jun 26, 2012 -

BMW of Murrieta responded

Thank you for taking the time to write this beaming review! We greatly appreciate our customers' feedback. Also, congratulations on the purchase of you BMW 328i, I am sure that you will continue to enjoy the car for years to come. If you have any questions or concerns, or if you want to schedule a regular maintenance appointment, go ahead and give us a call or stop by and we will be glad to help you out! Look forward to seeing you soon! Sincerely, Bryan Preston- ISM bryan.preston@bmwofmurrieta.com

April 24, 2012

We recently purchased a BMW X5 from BMW of Murrieta dealership. I found the sales team really knowledgeable and friendly. They helped my husband and I through what is normally a daunting task of buying More

by KhalenYoung
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Mossman
Jun 26, 2012 -

BMW of Murrieta responded

Thank you Khalen for taking the time to share your experience with us! At BMW of Murrieta we strive to make each of our customers feel the way you have expressed through this excellent review! I am happy to hear we reached this goal once again! We understand that buying a new car can indeed be very daunting, thankfully we were able to make it a little bit less stressful for you and your husband! Congratulations on purchasing a new BMW X5, if you need anything at all please call or stop by at your convenience. Hope that we can see you again sometime soon! Sincerely, Bryan Preston- ISM bryan.preston@bmwofmurrieta.com

April 23, 2012

There are wonderful people that work here. I would recommend this dealer to anyone. there nice, funny and helpful. i needed to schedule a simple service that to about 5 to 10 mins. then when i came in More

by amyjeanrose
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
C.J. Veronica Amy Albert
Jun 26, 2012 -

BMW of Murrieta responded

Thank you so much for taking the time leave us your feedback, and for recommending our service department to your friends! I am glad that we were able to meet all of your service needs and also provide you with a rental vehicle for your convenience. Anytime you need another scheduled maintenance appointment or car repair, do not hesitate to give us a call! Looking forward to seeing you again soon! Sincerely, Bryan Preston- ISM bryan.preston@bmwofmurrieta.com

April 18, 2012

Best customer service ever!! Everyone treated me wonderfully and made the experience very easy! I love my new 528 and got a great deal. Everyone is so kind and easy going not pushy at all and they l More

by mslogan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Bachara, Miki Farris
Jun 26, 2012 -

BMW of Murrieta responded

Thank you very much for your kind words! We try to treat our customers, how we ourselves would like to be treated in the same situation. I am glad to hear that you were so satisfied by how our team treated you during your visit to BMW of Murrieta! Congratulations on the purchase of your new 528, I hope that it continues to please you for years to come. If you need anything at all please call or stop by anytime! Sincerely, Bryan Preston- ISM bryan.preston@bmwofmurrieta.com

February 11, 2012

Came in with no car in mind, and even though it was clear I wasn't going to buy they still gave me time to sort out ideas More

by jman279
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian
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