BMW of Murrieta

The amazing experience I usually do not do reviews because of the time involved, but because of how efficient Jolene was, I had the time. One of the best experiences my wife I usually do not do reviews because of the time involved, but because of how efficient Jolene was, I had the time. One of the best experiences my wife and I have had purchasing a car was with Jolene. The experience started with a simple call to Murrieta BMW Dealership where we were actually greeted by Jolene. I asked if a car was available that my wife saw on their website, and that’s were Jolene got my attention. Not only did she tell me that she will pull it up on her computer to check, but she actually walked out to the car and text pictures to my wife. Now remind you that we are in Mission Viejo, and we are dealing with a dealership in Murrieta, but it felt like we were dealing with a family friend that we have known forever. I don’t say this lightly as there is nothing better than friends and family...So here is the best part, after we worked out all the details over the phone, Jolene told my wife that she would have a driver bring the car to our house and we could sign the paperwork at that time!!! WHAT!??!Drive the car to south OC??THAT is customer service, along with a great no hassle price. I know I got a little crazy with the review, but it’s well deserved! Thanks again for making me and my wife happy. Happy wife! Happy life! JI More

BEST PLACE EVER! BMW of Murrieta is such an awesome dealership! Carl is the best! He got me the value I was looking for in my trade in and was able to get me in a newe BMW of Murrieta is such an awesome dealership! Carl is the best! He got me the value I was looking for in my trade in and was able to get me in a newer car with the payments I was looking for!! Carl and BMW went above and beyond to make me and my family feel at home! More

Easiest car buying experience. This was the easiest car buying experience we’ve ever had. Our salesman Dave was awesome ( not your typical “car” salesman) so down to earth and kind. This was the easiest car buying experience we’ve ever had. Our salesman Dave was awesome ( not your typical “car” salesman) so down to earth and kind. We had no issues whatsoever, everything was done online, no haggling even with Less then perfect credit, they were still able to help us. Thank you. More

Exceptional Customer Service I would highly recommend Carl. The service I received was absolutely amazing. This was the first time i purchased a vehicle and i enjoyed the experien I would highly recommend Carl. The service I received was absolutely amazing. This was the first time i purchased a vehicle and i enjoyed the experience. All the staff was extremely friendlyand made me feel very comfortable. Carl was very knowledgeable and had answers for every question I had. Jolene connected with me via email. I never had to go to the dealership until I saw a car I was ready to buy. Dave also emailed me many different BMW's to choose from. Siaki made the finance potion of the car buying experience pleasant. He went out of his way to make sure i was getting the best dea possible. I am thoroughly pleased with the entire experience. More

BMW Murrieta I highly recommend Joe at BMW Murrieta - he is both personable and knowledgeable! He cares about his customers and makes sure they are well taken care I highly recommend Joe at BMW Murrieta - he is both personable and knowledgeable! He cares about his customers and makes sure they are well taken care of. I wouldn’t go to anyone else! More

Ask for Dave Townsend, then look no further! This review is specifically for Dave Townsend at BMW Murrieta. Truth be told, I was able to conduct my entire lease via texts and emails with Dave - n This review is specifically for Dave Townsend at BMW Murrieta. Truth be told, I was able to conduct my entire lease via texts and emails with Dave - never had to step foot into the dealership. How is this possible? Not only did Dave process all the paperwork on his end and prepare the car, he went above and beyond to deliver the car to my residence...after work hours...80 miles away...all to fit my own work schedule. I’m blown away with Dave’s level of customer service, and I’m now a loyal part of Dave’s client family for the rest of my automobile leases. Not only does this reflect great upon Dave, but I’d like to think it also represents the management at BMW of Murrieta. By embracing technology, empowering their employee, and allowing Dave to demonstrate what it means to be a dedicated client advisor, I’m inclined to believe that the dealership overall is forward thinking and takes pride in their deals, their staff, and their customers. To top it off, Dave offered terms on a lease for a loaded 2018 BMW 540i that other dealerships couldn’t come close to matching. I sincerely cannot recommend Dave Townsend enough to any prospective buyer out there - he is truly that good of a client advisor. Thank you, Dave! More

Professional, friendly and efficient Carl was super helpful on the phone and in person. After researching many cars and interacting with other sales people, I was motivated to buy from Mu Carl was super helpful on the phone and in person. After researching many cars and interacting with other sales people, I was motivated to buy from Murrietta BMW and Carl! Thank you Carl for helping me with the process! I love my X3! More

Best choice made!!!! Great experience making a deal with them. I drove 1 hr to that location and was worth it. The customer service I recived from Carl was amazing, I reco Great experience making a deal with them. I drove 1 hr to that location and was worth it. The customer service I recived from Carl was amazing, I recomend him to fight for you and get the best price possible. Renne was the financial person who did the paperwork and was pleasant working with her. I spened less than 2 hrs from the time i walked in, did a drive test and came back to complete the paperwork and left with 2017 Jeep Cherokee Trailhawk. I will defenetly buy another car from them. More

Long distance, no problem! I’m from San Francisco and had trouble finding a good deal lease for BMW M3. I searched around and found referrals for Dave. Literally within one week I’m from San Francisco and had trouble finding a good deal lease for BMW M3. I searched around and found referrals for Dave. Literally within one week, I had papers overnighted on my desk signing the deal. I gave Dave the exact numbers I was comfortable with and he didn’t think it would be possible at first. However he said he would do his best to make it happen and he got it done! No BS, straight to the point, and he did all of this 500miles away! I never once saw the car in person but it came perfect as promised. I try to keep my business close to home but when Dave is in charge, I have no problem going long distance. I expect to go back to him with my next purchase. More

Joe Garcia is Awesome I can’t say enough great things about working with Joe Garcia! If you are looking for an excellent salesman who really takes into account your happine I can’t say enough great things about working with Joe Garcia! If you are looking for an excellent salesman who really takes into account your happiness and satisfaction, definitely set up an appointment with him! Joe has sold my family 4 different BMWs ( even converted my mom from Infiniti to BMW ) dating all the way back to 2006 when he was with BMW of Riverside. He has always been so good to us that we followed him to BMW of Murrieta when he relocated. He brings a much needed personal touch to the car buying experience, and I can’t imagine using anyone else. My lease is up in a few months and I’m looking forward to working with him again to see what new options are available. The Genius BMW workers were the best! They showed me how to operate all the cool gadgets on my car , and were able to answer any questions I might have. Also BMW Murrieta’s new dealership is beautiful and it’s so cool that they offer BMW owners a free car wash anytime! More