BMW of Murrieta

Worst Dealer Ever I went in for a recall with a car that ran and drove into the shop. I left with a 12,000 dollar bill and a car that wouldn’t even start. Then got bloc I went in for a recall with a car that ran and drove into the shop. I left with a 12,000 dollar bill and a car that wouldn’t even start. Then got blocked off dealer page. Embarrassing dealership and will be going far above and beyond to get what’s right done. Don’t take your car here. Shop is a joke and the “shop foreman” is the least knowledgeable excuse for a mechanic I’ve ever even talked to. More

Quick and easy We showed up and the car we anticipated to buy didnt have a sunroof, my fault. Dave was very quick to find another option for us and get us signed an We showed up and the car we anticipated to buy didnt have a sunroof, my fault. Dave was very quick to find another option for us and get us signed and on our way! More

Great experience! My overall experience was great, from negotiations to signing the contract. This is my first BMW so I hope I’m as equally happy with the car as I was My overall experience was great, from negotiations to signing the contract. This is my first BMW so I hope I’m as equally happy with the car as I was with the customer service. More

Christopher Zappia is absolutely amazing and never disappoints. He is the primary reason I have returned to BMW to purchase my vehicles over the last several years. If is absolutely amazing and never disappoints. He is the primary reason I have returned to BMW to purchase my vehicles over the last several years. If I ever run into a little glitch he is always quick to respond and correct the situation every time. If he is unable to remedy the situation on his own he would direct me to the correct person to ensure I was taken care of. I developed a great business relationship with him during my first BMW purchase and ever since he has been my go to guy. Hands down one of the best employees at BMW. Christopher is an asset to BMW and they should do everything in their power to keep him in their finance department. Christopher’s professionalism and knowledge contribute to the BMW reputation and will definitely assist them in earning another “Winner of BMW’s Center of Excellence Award.” I must say...it is greatly appreciated when an employee comes out from his office and greets you to ensure that your experience and expectations were met. It is nice to feel like VIP status...you’re not only paying for your car at BMW of Murrieta...you’re also getting exceptional service/satisfaction that I don’t think I could find elsewhere. I have a BMW loaner every time I have to take my car in for service or any other reason. Overall, I give Christopher Zappia and BMW of Murrieta 5 stars! Thank you for all of your assistance over the years. More

Bmw of Murrieta is the best! I was well taken care of with all my questions and needs. Extremely friendly and professional environment. I would definitely recommend and go back to I was well taken care of with all my questions and needs. Extremely friendly and professional environment. I would definitely recommend and go back to make more purchases. More

Best purchase experience ever BMW of Murrieta works very hard to take care if their customers, during the sale and after. This is my second M car purchase. No market adjustments, h BMW of Murrieta works very hard to take care if their customers, during the sale and after. This is my second M car purchase. No market adjustments, high pressure sales on additional accessories or options. The goal is to sell you the car you want at a price you will be happy with. They value your time and your business More

Perfect, 5⭐️ customer service !! I bought the BMW i3 , pre-own 2017 . Amazing funn Car .. Could not do it with out the help from Carl , from sales . That organized everything fr I bought the BMW i3 , pre-own 2017 . Amazing funn Car .. Could not do it with out the help from Carl , from sales . That organized everything from finance to any detail with Car .. this was my best experience buying a car !! From any detail from price to customer Service above any expectation . Highly recommended !! Also thanks for Thomas from finance for getting me the year extended warranty for a deal !! Was worth and more all the 90 miles that I drove each way 😂👍👍🙏 More

Best experience I had in purchasing car from a dealership! I've given the rating because my experience here was exceptional From the very first time I viewed the website online to Robert Sanchez reaching out t I've given the rating because my experience here was exceptional From the very first time I viewed the website online to Robert Sanchez reaching out to me via email and my experience at the actual dealership with Dave Townsend. The attention to detail, thorough knowledge of their product and the overall personal treatment of me with answering all my questions and concerns. This is by far the best experience I've had in buying a vehicle. Normally dealerships are a hassle to deal with but this experience was hassle free. More

great dealmakers, super nice and candid Dave was super helpful and candid in the process of getting my m4. He did indeed beat every other dealer on price and convenience and will definitely Dave was super helpful and candid in the process of getting my m4. He did indeed beat every other dealer on price and convenience and will definitely do business with him again. Honestly I've never met another dealer who stays up on a friday until 10pm working on the most competitive offer to get you in the car you want. BMW Murrieta is amazing. More

Exceptional customer service I brought my 19 year old son in to purchase his first car I wanted a safe reliable car we were meant by Carl he went above and beyond are expectations I brought my 19 year old son in to purchase his first car I wanted a safe reliable car we were meant by Carl he went above and beyond are expectations he was so patient great personality took the time to show my son all the features on the vehicle answered any questions and was very patient with us he worked on a deal with us to get us the payment options that we wanted people like Carl are the reason why we will keep coming back and we will refer everyone we know to Carl and BMW of Murrieta thank you for the beautiful car the outstanding service the caring demeanor and the painless process of purchasing a vehicle More