BMW of Murrieta
Murrieta, CA
Filter Reviews by Keyword
By Type
Showing 1,231 reviews
Vehicle purchase BMWx1 Melissa Ballou is a very professional and efficient agent of BMW Murrieta. We will soon be back for a new car sometime in the future. Melissa Ballou is a very professional and efficient agent of BMW Murrieta. We will soon be back for a new car sometime in the future. More
The Best ! I was recommended by a friend to BMW of Murrieta and after my experience here I will be sending all my friends and family here as well . Dave really m I was recommended by a friend to BMW of Murrieta and after my experience here I will be sending all my friends and family here as well . Dave really made the process of getting my vehicle flawless . From all my many questions down to my coffee. Thanks again for the information , help and overall visit to BMW. More
My first BMW! Dave Townsend is the best! He made purchasing my first BMW possible. He listened to all my wants and necessities and matched me to the perfect car! I Dave Townsend is the best! He made purchasing my first BMW possible. He listened to all my wants and necessities and matched me to the perfect car! I couldn't be happier with the result. Dave made the entire experience as comfortable as can be, and never made me feel pressured. It has been a week, and he is still there to answer all of my questions! Thank you so much Dave, I'll definitely be back to buy more from you! More
Honest and genuine car dealers do exist At the beginning of the month I decided I wanted to own a BMW. I used my USAA cay buying services to lock in a deal and get the financing that I budg At the beginning of the month I decided I wanted to own a BMW. I used my USAA cay buying services to lock in a deal and get the financing that I budgeted for. I literally drove 40 minutes after work, to the dealership....by myself. I heard that going to a dealership as a single female with no back up, would cost me...but I gave it a chance. I had scheduled the appointment the day before and I had no idea what to expect. When I reached the dealership and met Dave, I instantly felt comfortable. None of that cheesy, bossy, overbearing affect that car dealers usually have. We sat down, went over some things and then he pulled by gorgeous 430i grand coupe to the front, and one look at it and I was sold. The test drive was fun and very informative. This man knows his stuff. . The price was fair, the trade in value was fair and although the overall wait time was extensive (which is to be expected) he checked in periodically with me, reminding me of the refreshments their lobby offered. The best car buying experience thus far. My baby is running great and I get constant stares and compliments. Couldn't be happier!!!! More
Center of excellence Personable and knowledgeable regarding my vehicles needs every time I've gone in for service. Chad Ludwig's expertise with all BMW parts,problems and Personable and knowledgeable regarding my vehicles needs every time I've gone in for service. Chad Ludwig's expertise with all BMW parts,problems and the type of service he assesses allows me to have confidence that my car will be fixed and/or serviced correctly the first time without delay and with the highest standrds applied. I will be, and I am a lifetime BMW customer. Thank you! More
Honest, friendly, and a great price I really appreciated the car buying expensive at bmw of murrietta. The staff was friendly and honest. So rare these days. I love my new car and no iss I really appreciated the car buying expensive at bmw of murrietta. The staff was friendly and honest. So rare these days. I love my new car and no issues at all. Thank you. More
Standard service- nothing great or awful Standard service. Received the obligatory "your car needs additional service" message. But it's a BMW that is ridiculously needy and service people ju Standard service. Received the obligatory "your car needs additional service" message. But it's a BMW that is ridiculously needy and service people just doing their job. I mentioned I had a light on that some parking lamp needed replacement upon intake, but no one looked into it. The light is still on, and they did not ask for money to fix it. Just kind of went unnoticed. Nothing special/nothing awful. Basic service More
Unexpected purchase Went in for a test drive, wasn't even in the market for a new car but they treated us so well. John Hardin the salesman went above and beyond to ensur Went in for a test drive, wasn't even in the market for a new car but they treated us so well. John Hardin the salesman went above and beyond to ensure I found the right car for me. Josh Sandberg completed the sale and delivery. Josh placed a beautiful red bow on the car and made the experience magical! Osmond assisted with the financing and the transaction went very smoothly. The onboarding BMW genius appointment was spectacular. More
Visit Erik was so helpful in explaining all the new features on my 440I. He took the time to show me all the features, found out things I had no clue about Erik was so helpful in explaining all the new features on my 440I. He took the time to show me all the features, found out things I had no clue about! More
Just what I was looking for-an honest BMW dealer I had an excellent experience in regards to car service. My advisor was Victoria Guthery. I bought my 328i somewhere else & promised myself never to I had an excellent experience in regards to car service. My advisor was Victoria Guthery. I bought my 328i somewhere else & promised myself never to return there because of the horrible experience. So, l searched online for the best rated BMW dealer in socal.......BMW OF MURRIETA IS #1 rated after my research. I called & made appt & was treated so well.....like a VIP......i was so impressed & so happy i finally found a dealer i can trust to have my car serviced. My service advisor was so nice, professional, honest & positive.....i felt immediately at ease by greeting me with a big smile & shaking my hand. I told her some of the specific concerns for service & procedures & she went above & beyond to make sure I was completely taken care of. Thank you Victoria....you deserve recognition by everyone! I had an awesome experience here for car service & I am going to bring my car back here in the future, even if it's an hour away. BMW of Murrieta (Victoria Guthery), thank you for your trustworthiness, quality, & professional work......keep it up & customers will keep coming back! More