BMW of Myrtle Beach

Very nice dealership. All of the staff that I dealt with were very friendly. Mike Sclafani was amazing to deal with. He was so nice & actually kept me informed & updated o All of the staff that I dealt with were very friendly. Mike Sclafani was amazing to deal with. He was so nice & actually kept me informed & updated over the course of time it took to make & receive the car. He really made this whole process easy & I LOVE my new car. I look forward to dealing with him & this dealership again when the lease is over. More

Just bought a M4 competition convertible, and can't be happier! Thanks so much to Michael Maely for his patience, and knowledgeable advice throughout the process. He is no doubt the best I've ever worke happier! Thanks so much to Michael Maely for his patience, and knowledgeable advice throughout the process. He is no doubt the best I've ever worked with. Call out to Jason in finance who was also wonderful to work with. More

Michael Maely at Myrtle Beach BMW is fantastic. He took his time to explain everything and to make sure I received a top notch CPO vehicle. I definitely recommend this dealership. He took his time to explain everything and to make sure I received a top notch CPO vehicle. I definitely recommend this dealership. More

If you are considering purchasing a BMW, I would recommend BMW of Myrtle Beach. In particular my salesman, Mike Maely. He provided me with all the information I needed to make a decision on which mo recommend BMW of Myrtle Beach. In particular my salesman, Mike Maely. He provided me with all the information I needed to make a decision on which model and accessories were available on various models. I purchased a BMW X3 and could not be happier with my choice. With all the new features that were in the vehicle it was difficult for this senior citizen to completely understand with just one sitting. Mike's help did not end with delivery of my new vehicle. I stopped at the dealership on two different occasions and Mike always had time in his busy schedule to help explain and demonstrate the various safety and convenient features, so I was able to understand and use them. BMW of Myrtle Beach, ask for Mile Maely! More

Always clean, friendly, and polite to all at BMW of Myrtle Beach! My salesman, Michael Maely was very concerned to find the right car for me. He spent most of his day with me to answer all my questions Myrtle Beach! My salesman, Michael Maely was very concerned to find the right car for me. He spent most of his day with me to answer all my questions and work out the best deal for me. We looked at several possibilities and had a few test drives. We looked at several ways to finance the sale and fit into my financial plans. It turned out a 36 month lease was best for all! The finance mgr. also was very knowledgeable and professional. I discovered a very minor problem with one of the air vent louvers. The service advisor, Drew Leide also very helpful and is handling the new part and installation plans. Michael also was nice enough to call me two days after possession to see how things were going - Great was my answer since I had just completed an all day trip to Charlotte and back. Love the car! a 2021 228i X and got 37 MPG! This was not my 1st deal with Michael I had purchased my 2017 330i from him. I had brought the car in for overnight service and he e-mailed me to see if maybe it was time to upgrade? Great move on his part because he made it happen! Rich Carlson More

Mike took his time and got my daughter in the right suv. Best I have ever worked with. Best I have ever worked with. More

Michael Scalfani with BMW Myrtle Beach was a pleasure to deal with. He was informative, knowledgeable and took care of everything quickly and painless! I would definitely use them/him again. Thanks Mike! deal with. He was informative, knowledgeable and took care of everything quickly and painless! I would definitely use them/him again. Thanks Mike! More

best bmw dealership i have visted . worse was crown of richmond va . myrtle beach vaccumed and washed car . bmw recalled passenger air bag put on roll back to richmond 600 dollars round trip to crown at b richmond va . myrtle beach vaccumed and washed car . bmw recalled passenger air bag put on roll back to richmond 600 dollars round trip to crown at bmw expense . after i paid $250 for diagnostic crown , wanted $150 for $15 part . I would have drove it back if fixed . crown cost bmw additional 300 rollback fee . air bag light still on and crown wanted another diagnostic fee for airbag light . now it's clown bmw of richmond va . by far bmw of myrtle beach is the best in my book . More

This review will likely fall on mostly deaf ears, because the retirees with more money than concern, will continue to blindly take it to this dealer and spend too much money on poor service. However, if you' the retirees with more money than concern, will continue to blindly take it to this dealer and spend too much money on poor service. However, if you're like me and work hard for your money and do lots of research before deciding to take it to a dealer, then this information is for you: First visit: I purchased custom wheels and tires from TireRack and had them shipped directly to BMW of MB service department. Made an appointment to have them mounted, balanced and the car to have an alignment. They did the work but stated that the factory BMW tire pressure monitoring system (TPMS) would not fit the aftermarket wheels. Dang it...I had a feeling that might happen. I go back and purchase TPMS from TireRack that are already programmed for my car and are guaranteed to fit. I take them back to BMW of MB and they tell me that they don't fit and even show me a video how the gap between the sensor and the wheel is huge and the monitor won't stay in place. So, they charged me $40 to tell me "they don't fit" and send me on my way. Second Visit: I show their service video to TireRack and a rep from TireRack informs me that they have "crush washers" and are designed to clamp down onto the rim as you tighten them down. I took them to another local tire shop, and they installed them with no trouble. I then took that information back to BMW, and the service manager (Bryan) stated that his service technicians deal in "BMW parts only and wouldn't have that specific knowledge of this aftermarket part". Fine, he agrees to turn the $40 I paid for no reason, into a credit towards a future service visit. Third (and FINAL) Visit: It's time for tires and an alignment once again. I take it to BMW specifically, because they are the only ones in my area that I know that can perform a weighted alignment. I had to schedule my appointment over a month in advance for the opportunity to use a "complimentary loaner" that they advertise. That's fine. When I arrive on the morning of my appointment, I'm sitting around for 20-25 minutes while they "find a loaner for me". I sat there while an employee had to put air in all 4 tires, and asked me if it was alright that it only had 1/4 tank of gas. Why isn't this thing ready for me before the day even starts? Whatever. Drop my car off, tell them I'm just going to be at work for the day, and I get off around 4pm. I watch the service writer put a note on my work order, "Have ready by 3:30pm". On my way to work, the TPMS light comes on in the loaner. It says the driver's rear tire is 20lbs low, and I just watched them fill up all 4 this morning. So the loaner has a leaky tire? Awesome. Stop at a gas station and fill it up so I don't damage the wheel on their loaner. I actually had to stay late at work that day, so I didn't make it back to the dealer until 4:45pm. He states that the front tie rods were completely seized up and "they were afraid they may snap the bolt if they try". So, in the end, I only get a two wheel alignment for $200 - the rear tires. They ask me if I would like it washed...sure, why not. I sit in the waiting room for 20 minutes before they come back and get me and tell me that they didn't realize the car wash was closed, but my car was finished. Normally, I couldn't care less about them washing the car after they're done, but after this visit, I finally see why it should probably be mandatory! I guess the technician ate a butter sandwich before working on my car. There's greasy finger prints all over the door, the hood, the fender, and I can feel the grease on the steering wheel too. Worse yet there is a large buildup of "green slime" all over each wheel. I go back in and ask for a paper towel to at least make sure the stuff comes off the wheels. They come out and hastily do a quick wipe down of the wheels to at least make sure I don't sling it all over the vehicle on the ride home. I also mention that the loaner has a nail in the tire or something, because I had to fill it up on the way to work, and again before I left work to return to the dealer. No apology. No refund for the money spent at two different gas station air pumps. No concern for missing the deadline by 2 hours. Mount 4 tires and alignment and you can't get it done between 8am and 5:30pm?! I realize you prioritize service calls, but does it have to come right down to the wire? I left at 5:25pm and they close at 5:30pm. Oh yea, they claim they applied the $40 credit from my second visit to this service call, and only charged me $160 to mount the tires. TireRack lists the BMW of MB Service Dept at $35/tire. Well, if you do the math, if it wasn't for my "$40 credit" (listed no where on my invoice) then it's $50/tire. Even by their own website, buying tires directly through them, it's $55.50/tire. By all version of the math, it's a complete ripoff. I informed TireRack of the discrepancy, and they are apparently going to reach out to try to make it right...I won't hold my breath. Oh yea, and when I get home I put the car up in the air and check the front tie-rods. Both are bone dry and have tool marks on the outside of the hex nut. Two squirts of PB Blaster and I use the correct torque bit that fits directly into the head of the adjustment screw head and they both twist loose with ease. This dealer must be struggling to find competent mechanics... just another reason to go somewhere else. More

I have purchased three BMWs in the past 2.5 years from Michael Maely at BMW of Myrtle Beach. Michael is no pressure, very knowledgeable, and just a great guy to know in general - whether buying a car or Michael Maely at BMW of Myrtle Beach. Michael is no pressure, very knowledgeable, and just a great guy to know in general - whether buying a car or just chatting about life. The dealership is great and service is fantastic as well. Chris Chauko is fantastic to work with! As long as BMW keeps making these amazing vehicles, I will keep going back to BMW of Myrtle Beach! More