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BMW of Newport

Middletown, RI

4.7
687 Reviews

1215 West Main Road

Middletown, RI

02842

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Showing 687 reviews

August 11, 2021

Great experience from start to finish! Would recommend service center to friends and family. Car was cleaned and looked great after service appointment. Staff professional and experienced. More

by rpayne2369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Tedder
Aug 12, 2021 -

BMW of Newport responded

Hi there, thank you for your recommendation.We thank you for trusting our team to service your vehicle.

August 05, 2021

I was very pleased with the service at BMW of Newport. They have a great Service Advisor, Paul Cunha. He is professional and friendly. The service was so great that I plan on buying a 2nd vehicle at th More

by iozzoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Aug 05, 2021 -

BMW of Newport responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

August 04, 2021

Best BMW dealership around. Simon was great to work with, he did everything, I literally signed and picked up car. I will definitely be back to Newport bmw! More

by kjb5402
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Simon Costakos, Paul Cunha
Aug 05, 2021 -

BMW of Newport responded

Thanks for sharing your car purchase experience! Please let us know if you need anything.

July 27, 2021

Great prompt curious staff and workmanship …will return . I will return for service and sales along with recommending my friends to bring their cars there too . More

by Mstfla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Tyler , Jeff Dosreis, Paul Cunha
Jul 28, 2021 -

BMW of Newport responded

Thank you for the excellent review! We are elated to hear of your great experience, and that our staff continues to make you feel welcome and appreciated. We hope to see you again soon!

July 26, 2021

Great opportunity to update vehicle through pre certified inventory. No hassle with purchase process. Milton is very friendly and accommodating. Nicholas was very efficient in processing all the paperwork. More

by Sherri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Beeckman, Milton Rogers
Jul 27, 2021 -

BMW of Newport responded

Thanks for sharing your experience Sherri! We appreciate you!

July 26, 2021

Not happy- bought a certified preowned vehicle there seven months ago. Was assured when I purchased it that brakes had been replaced. Have been working from home, not driving it. The brake light went on More

by Joe
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Tedder
Jul 27, 2021 -

BMW of Newport responded

Hi Joe, we are sorry to hear about your experience at our dealership. We certainly try to help our customers in any way we can and want them to leave satisfied with their experience. If you would like to discuss a recent experience here, please reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com and they will be happy to speak with you.

July 21, 2021

Great highly professional, prompt and customer friendly service. Been a customer for years and service quality has been consistently excellent. Service staff courteous and helpful. Very recommended . More

by justinholden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Jul 22, 2021 -

BMW of Newport responded

Thanks for the great review Justin!

July 19, 2021

This dealership provided an excellent service. All associates were very helpful. Staff members demonstrated high level of expertise and professionalism. Overall experience was excellent and satisfying More

by Ninasherman
Recommend Dealer
Yes
Employees Worked With
William Czerepanyn
Jul 20, 2021 -

BMW of Newport responded

Thanks for the great review! We are so thrilled to hear about your experience with our team. We hope to do business with you again in the future.

July 14, 2021

Came in for new front brakes. I was told it would take about 1 1/2 hours, which was exactly correct. Everything was organized and efficient. The car was delivered back cleaned and vacuumed. More

by jdelarama
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Jul 14, 2021 -

BMW of Newport responded

Thanks for the great review!

July 13, 2021

Second BMW in the family. Excellent sales and service staff were as well as the fine vehicles we purchased were the main reasons why we continue to be loyal customers of Newport BMW. More

by bhart2122
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey Cairo
Jul 14, 2021 -

BMW of Newport responded

We appreciate your business!

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