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BMW of Newport

Middletown, RI

4.7
686 Reviews

1215 West Main Road

Middletown, RI

02842

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Showing 686 reviews

March 09, 2021

Great personalized service. Friendly with timely and very effective communication. Always customer centric and Jeff goes above and beyond to make sure you’re satisfied More

by Jake
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Mar 10, 2021 -

BMW of Newport responded

Wow, that is what we love to hear! We are so pleased that our team could help make your experience a breeze. We appreciate your business and look forward to your next visit.

March 05, 2021

It was a great experience. All the staff complemented one another to make a whole. Folks were relaxed, professional and very patient and helpful. Big thumbs up. More

by Devi
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nikolas Boarman, Nicholas Beeckman, Justin Moniz
Mar 08, 2021 -

BMW of Newport responded

Thanks, Devi! We appreciate you. Thanks for continuing to give us an opportunity to keep you happy. Please let us know if you need anything else.

March 04, 2021

Customer service with Paul C. Was great. Very apologetic that the part delayed. Kept me informed and made sure I was satisfied with the loaner car. More

by Patsy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Mar 04, 2021 -

BMW of Newport responded

Thanks for the great review, Patsy. Please let us know if you need anything!

March 04, 2021

No muss, no fuss. Would recommend them highly to others. Quick, personable, friendly, not pushy sales. Very accommodating to my requests. A pleasant experience all the way around. More

by Ahcu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandan Maggs, Nicholas Boarman
Mar 08, 2021 -

BMW of Newport responded

We are so pleased to hear about your great service experience at our dealership. If there is anything further we can do to assist you, please let us know!

March 01, 2021

It’s always perfect! Great experience from pick up to drop off. Always friendly and professional service! This is my 5th car with BMW Newport and I’m sure there will be a 6th! More

by Lvolpe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Driver-John, Jeff Dosreis
Mar 02, 2021 -

BMW of Newport responded

Thanks for the great review! We hope to see you again soon.

February 27, 2021

Wide selection of cars. Salesman knew his inventory and was attentive to my requirements. Sale process was well organized with various personal making sure I was comfortable with my new car before leaving More

by JSDLion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Beeckman, Milton Rogers
Mar 01, 2021 -

BMW of Newport responded

Thanks for the great review. We appreciate you, and hope to see you again soon!

February 27, 2021

I went to BMW Newport and I was greated with a pleasant staff. When I met with the sales associate he was very dismissive and borderline condescending. I promise I can afford your cars and will take my bu More

by Holyprincess13
Recommend Dealer
No
Employees Worked With
Justin Moniz
Mar 01, 2021 -

BMW of Newport responded

We apologize as this is not the level of customer service we promote at Grieco. We would appreciate another opportunity to earn your business. Should you wish to discuss this, please do not hesitate to reach out to Mark Grenga, General Manager, via email at mgrenga@griecocars.com.

February 17, 2021

Paul Cunha is always accommodating ,, explains everything, provides a great loner car , The work is done in a timely fashion and is done properly .. I tell all my bmw friends about bmw of Newport More

by rs911
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Cunha
Feb 17, 2021 -

BMW of Newport responded

We are so glad our staff made you feel welcome during your visit! We look forward to seeing you again soon.

February 12, 2021

Excellent service Jeff in Bmw service is always Excellent service Jeff in Bmw service is always accommodating and professional He has been providing service to me for many years That is one of t More

by Janisk10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Feb 12, 2021 -

BMW of Newport responded

Thanks for the great review. Please let us know if you need anything!

February 05, 2021

My family has owned BMWs for the past 40 years and have had all our bimmers serviced at BMW of Newport. Jeff Desrois has been our main POC in the service dept the past 10-15 yrs and we have NEVER been disa More

by Lemishrj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Dosreis
Feb 08, 2021 -

BMW of Newport responded

Thank you for the kind review! We are dedicated to providing a welcoming, quality experience for all customers, and are pleased to see that you felt that during your visit. Please let us know if you need anything else!

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