BMW of Newport

Seamless experience thanks to Jeff and the Team I purchased my car from out of RI and Jeff and team had everything ready the day I arrived to close the deal, including swapping the summer tires with I purchased my car from out of RI and Jeff and team had everything ready the day I arrived to close the deal, including swapping the summer tires with winter's as per a very down-to-the-wire request I made (John helped shipping the summer tires to my location). Signing the paperwork was a breeze with Dimitriy who was very thorough and took his time to explain all documentation that was signed. Then Nicholas made sure we got acquainted with all the technical aspects of the car, going through the functionality without any rush (truly needed on what is basically a plane cockpit these days). During the whole process Jeff always providing great customer service (plus he was able to get me a great deal), so will definitely work again with these guys in the future. More

Paul Cunha is an awesome service leader. He took care of my car, fixed every detail and explained each service that was completed. Love working with him !!!! my car, fixed every detail and explained each service that was completed. Love working with him !!!! More

As always BMW of Newport has given me great service. Their staff from top to bottom performs at a very high level. Thank you and your staff for great communication and service. It is what I come to expe Their staff from top to bottom performs at a very high level. Thank you and your staff for great communication and service. It is what I come to expect from this crew. More

Excellent service. Awesome deal. After two decades of buying cars from them that should say it all. Can’t beat their prices either. Thank you guys buying cars from them that should say it all. Can’t beat their prices either. Thank you guys More

Wonderful service, nice people and I love my new car. Sales and management were super helpful. Nick who explained the car was great. It was helpful to have Nick explain all the features. Jeff Cairo was Sales and management were super helpful. Nick who explained the car was great. It was helpful to have Nick explain all the features. Jeff Cairo was very nice and accommodating. I would definitely buy here again. More

Dealership working with the collision department I have had mixed customer service from Metro/Grieco dealerships for the last 15 years. A couple very bad and a few satisfactory experiences. I was in I have had mixed customer service from Metro/Grieco dealerships for the last 15 years. A couple very bad and a few satisfactory experiences. I was in the market for another new vehicle the end of last year and received excellent customer service from BMW of Newport. Well last month I was involved in an accident and needed to have my ultimate driving machine repaired. Because of the excellent service at the Newport dealership, I decided to have the repairs done at Grieco Collision in Johnston. They handled getting the vehicle to their site, getting the insurance adjuster out, finding me a loaner vehicle, explaining the required repairs to be done, repairing the vehicle along with getting all the electronics functioning properly and delivering the vehicle completed with no hassles. I picked up my ultimate driving machine for the second time in brand new condition. T H A N K Y O U ! Bill More

Great service. Great communication. Diagnosed the problem in a timely fashion. Clean, modern facility. Repaired car quickly. A pleasure to do business with. Would use them again. problem in a timely fashion. Clean, modern facility. Repaired car quickly. A pleasure to do business with. Would use them again. More

Excellent service . They picked up the car when they said and returned it in a timely manner. The advisor called and told me what the car needed . . Exceptional staff and service ! and returned it in a timely manner. The advisor called and told me what the car needed . . Exceptional staff and service ! More

Simon our sales rep was great. I contacted him regarding a specific vehicle and he provide excellent info as well as great pictures on the vehicle. My wife and I drove up from CT (2hr drive) to the dealersh a specific vehicle and he provide excellent info as well as great pictures on the vehicle. My wife and I drove up from CT (2hr drive) to the dealership in RI. We were not disappointed. He described it perfectly. The negotiations were quick and the pickup and final paperwork went very smoothly. The final transaction was about 45 mins. I would recommend the dealership and Simon to my friends and colleagues for their next car purchase. More

I’ve bought a lot of cars, Milton provides the smoothest and easiest car buying experience. Thank you so much Milton and BMW of Newport! and easiest car buying experience. Thank you so much Milton and BMW of Newport! More