
BMW of North Haven
North Haven, CT
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Awesome experience! I have purchased several cars from Basel over the years and have always had a great experience. He is both extremely knowledgeable and very professio I have purchased several cars from Basel over the years and have always had a great experience. He is both extremely knowledgeable and very professional. It was another great experience during my recent visit and lease of my new 3. Thanks, Basel. I’ll be back! More
Rick took care of me My 2008 535xi wagon had served me well ever since I bought it new but, after a water leak and some other age-related issues, it was beginning to cost My 2008 535xi wagon had served me well ever since I bought it new but, after a water leak and some other age-related issues, it was beginning to cost me too much in surprise maintenance costs. Rick found me a just-in-off-lease 2016 535xi sedan in excellent shape and I drove away in it the same day I decided I was not going to sink more money into the 2008. More
Excellent! Always an excellent experience! Steven Higley and Luis Cubille both provided great customer experience rating 1-5 a 5 For Excellent! Thank you BMW Of Always an excellent experience! Steven Higley and Luis Cubille both provided great customer experience rating 1-5 a 5 For Excellent! Thank you BMW Of North Haven CT More
Great experience with Basel. Basel made everything so easy for me when leasing my car. I have purchased several cars from him . He is extremely professional and easy to work with. Basel made everything so easy for me when leasing my car. I have purchased several cars from him . He is extremely professional and easy to work with. More
Professional, competent, friendly staff. Jerry is the best. Jerry is an amazing manager of the sales department. He is incredibly caring about his clients and the work done for them. More importantly, he is a Jerry is an amazing manager of the sales department. He is incredibly caring about his clients and the work done for them. More importantly, he is a great person who makes everyone feel welcome in the service department and confident that things will be done to the best possible standard. In fact, everyone in the service department is friendly and professional and they make waiting there more like a pleasant visit than a chore to be done. Louis, who I have known for years going back to when he was at another dealership, always greets me with a smile and wants to know how things are going. Anderson is always right on it when I bring the car in and double checks with me to make sure everything is okay and asks about what I am bringing the car in for. I have had conversations with a few mechanics, whose names I did not get a chance to get, but they too are welcoming and kind to customers, and give off the feeling they take pride in their work. I have never had an issue where the car wasn't properly serviced or washed, and I can't recall having to ask for anything twice after speaking with your team. Lisa and the other people at the reception desk also always make sure to greet me and are a pleasure to deal with. I also get to speak to Josh Jacobs in the sales department and he is always happy to say hi and ask how everything is going, while also keeping me up to date on new things going on with the brand. Taylor also always asks how things are going, as does Ben. You have a good group of people there, and Jerry runs a stellar service department. He is a true professional. More
X2 purchase Richard Zwiebel was excellent to work with. It was a very professional experience and would highly recommend the Dealership and especially Richard to Richard Zwiebel was excellent to work with. It was a very professional experience and would highly recommend the Dealership and especially Richard to any future clients. More
New Tires. Installed professionally with a great overall service experience as well. My 535XI was also washed and vacuumed before delivery and I felt and drove Installed professionally with a great overall service experience as well. My 535XI was also washed and vacuumed before delivery and I felt and drove like a new car. Many thanks. More
Purchase of a 2016 Certified Used BMW 428xi Everyone involved in my buying experience was not only professional, but extremely courteous and helpful throughout the entire process. I would highl Everyone involved in my buying experience was not only professional, but extremely courteous and helpful throughout the entire process. I would highly recommend Chris Craigg (my salesperson) to anyone in the future. More
Excellent experience Once again, I had a very easy and comfortable experience with turning in a lease car and arranging for a new one. Chris Combs was extremely helpful in Once again, I had a very easy and comfortable experience with turning in a lease car and arranging for a new one. Chris Combs was extremely helpful in matching a car to my needs. More
Renewed my trust In my opinion my car’s front bumper was scraped during a service appointment. BMW Of North Haven followed through on an offer of a touchup. In my opinion my car’s front bumper was scraped during a service appointment. BMW Of North Haven followed through on an offer of a touchup. More