
BMW of North Haven
North Haven, CT
Filter Reviews by Keyword
By Type
Showing 1,418 reviews
Best Service Center I always hate bringing my car for service but BMW makes it so easy! I drop it off the night before and leave the keys in the drop box and wait for the I always hate bringing my car for service but BMW makes it so easy! I drop it off the night before and leave the keys in the drop box and wait for them to call me the next day. The staff is always so professional and friendly and I am never "surprised" at the work they preform because it is always communicated to me. More
Awesome I was in and out...they made every effort to make my experience a very great one! They are on the ball!!!! Happy New year I was in and out...they made every effort to make my experience a very great one! They are on the ball!!!! Happy New year More
Good service Friendly , knowledgeable staff. would have liked to have been informed of the length of time service was going to take. Had a courtesy car which was Friendly , knowledgeable staff. would have liked to have been informed of the length of time service was going to take. Had a courtesy car which was great but did not expect to leave the car overnight. Not a major issue but would have preferred to know before dropping the car off. More
Great Sales Experience Purchased my CPO 428i coupe and absolutely love it. From my first contact with the dealership, to the delivery date, everyone was extremely friendly a Purchased my CPO 428i coupe and absolutely love it. From my first contact with the dealership, to the delivery date, everyone was extremely friendly and knowledgeable. My salesman Jim called a few days after delivery to follow up. Highly recommend BMW of North Haven, and my salesperson Jim. More
Excellent customer service I have always had an outstanding experience with BMW of North Haven when bringing my car in for service. As long as that experience is good I will kee I have always had an outstanding experience with BMW of North Haven when bringing my car in for service. As long as that experience is good I will keep coming back More
2nd car from BMW North Haven I needed to replace my 2011 328xi with 206,000 miles. I went back to Basel Saad, told him my parameters and how much I wanted to spend. Within 4 wee I needed to replace my 2011 328xi with 206,000 miles. I went back to Basel Saad, told him my parameters and how much I wanted to spend. Within 4 weeks he found the perfect car for me. More
Service was excellent! My service was prompt and courteous. Ashley knew everything about the vehicle and addressed all of my questions. Everyone I had contact with was polit My service was prompt and courteous. Ashley knew everything about the vehicle and addressed all of my questions. Everyone I had contact with was polite and courteous. 5 stars. I More
Excellent service and Integrity. Excellent service Joshua and the North Haven BMW crew were up front with us from the beginning. There were no lies or sales pitches just honest answer Excellent service Joshua and the North Haven BMW crew were up front with us from the beginning. There were no lies or sales pitches just honest answers to direct questions. If you value the integrity this is the best dealership in the state. It’s too easy to say “it’s just because they are selling BMW’S” look a little deeper and you will find what our family found, INTEGRITY. More
Jerry the SA and the Team were great! I brought in my CPO M235i xDrive purchased from another BMW Dealer to have the connecteddrive reset and have a noise in the rear of the car checked ou I brought in my CPO M235i xDrive purchased from another BMW Dealer to have the connecteddrive reset and have a noise in the rear of the car checked out. Everyone was cheerful and helpful; I was provided a loaner and after examination, my car needed a major component replaced. Jerry kept me well informed and the technician who repaired my car gave me a full debrief on the service performed. This is my 6th BMW and I can safely say this was the best dealer experience I have had, ever. I plan on continuing to have BMW of North Haven provide service and sales support to me and my family in the future. Thank you. More
Excellent Service and Experience Chris Combs was superb in answering every single question I had throughout the process of acquiring my BMW. He is very knowledgeable as was everyone I Chris Combs was superb in answering every single question I had throughout the process of acquiring my BMW. He is very knowledgeable as was everyone I interacted with during the buying process. He was also very patient during my decision making process. The entire experience was a very comfortable one. I came all the way from NJ to purchase this car and they did not disappoint. Car was ready for pick up when promised. The gift bag was a welcome surprise. I will use them again when it is time for another car! More