
BMW of North Haven
North Haven, CT
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Always Quick and Professional Brought my car in for routine recall, I am always impressed with the service and how fast you guys are! I drop my car off the night before and am alwa Brought my car in for routine recall, I am always impressed with the service and how fast you guys are! I drop my car off the night before and am always able to pick up when I get out of work the next business day. I trust your service department and will continue to buy from your dealership. More
Dealer is selling vehicles that are not Certified worthy! I purchased a certified pre-owned 7 series from this dealer back in August 2018. When I drove my vehicle off the lot the washer fluid was spraying all I purchased a certified pre-owned 7 series from this dealer back in August 2018. When I drove my vehicle off the lot the washer fluid was spraying all over the hood of the vehicle. I went back immediately. They had to order a part to fix this issue. When I went back the following week to have this issue addressed I also mentioned a vibration while driving and braking. The dealer was unable to duplicate the issue. I went in on 11/13/18 for an oil change and once again mentioned a vibration. The dealer stated at that time that I have 4 bent rims on a car I’ve only owned for 3 months! The dealer refused to address this issue. They also refused to address the vibration while braking. I had to go to another BMW dealer to have the brakes addressed on 11/23/18. The other dealer noticed the front rotors were worn & replaced Them! They also stated that the rims on my vehicle were indeed bent. BMW of North Haven sold me a “certified pre-owned” vehicle that should not have been Certified! They sold me a vehicle with 4 bent rims and refuses to address the issue. BUYERS BEWARE OF THIS DEALER!! More
CPO Repair I recently had an issue with a noise when the air conditioner was on. Scheduled the appointment online. A quick email confirmed the appointment. Dropp I recently had an issue with a noise when the air conditioner was on. Scheduled the appointment online. A quick email confirmed the appointment. Dropped the car off and was called early in the day to let me know the noise had been diagnosed and the compressor needed to be replaced. The service writer asked if it was ok to keep the car overnight. The car was ready when promised and the repair was covered under the CPO warranty. Very professional and courteous staff. I have had several recalls completed here and all were handled in the same professional and courteous manner. More
Great Experience The dealership worked with me to keep me within my budget without any pressure to purchase. The staff were all very friendly and I would definitely re The dealership worked with me to keep me within my budget without any pressure to purchase. The staff were all very friendly and I would definitely recommend this dealership. More
Very courteous. Had to bring my X6 in for service. I was given a really nice loaner for about 7 days. Fixed my car, warranty paid and I was out the door. I just wish Had to bring my X6 in for service. I was given a really nice loaner for about 7 days. Fixed my car, warranty paid and I was out the door. I just wish I wasn’t bringing my car there so often for issues. Nice place, courteous staff. More
Great service! I had a great service experience at BMW of North Haven. I would definitely recommend to anyone with car trouble or in need of routine maintenance. I had a great service experience at BMW of North Haven. I would definitely recommend to anyone with car trouble or in need of routine maintenance. More
Smooth Transaction Was in for a recall on my X5. Great service from start to finish. No complaints. Would return for my next vehicle purchase or service. Was in for a recall on my X5. Great service from start to finish. No complaints. Would return for my next vehicle purchase or service. More
Scheduled service I have my wife’s and my BMW service performed at North Haven dealership for more than seven years now. it does not matter if it is a simple oil chang I have my wife’s and my BMW service performed at North Haven dealership for more than seven years now. it does not matter if it is a simple oil change or a complicated troubleshooting of the car the job is performed at the highest standard. The staff is very well trained and if you are interested in getting the details of the job performed they will be glad to explain you all technical reasoning. I feel confident that the job will be done right when I leave my BMW for service. An additional benefit of this dealership is that I can call the name of mechanic who will work on my car. His name is Dave Argentino. He is an excellent mechanic who always goes extra miles to do the job right. I can tell that he loves what he is doing. I wish every dealership would have their own Dave but I doubt that. I will definitely continue servicing my cars at North Haven dealership. More
I love my new BMW and North Haven BMW too Absolutely fantastic experience shopping for and purchasing my new BMW from North Haven BMW. My salesman< Josh,was friendly and informative. He was v Absolutely fantastic experience shopping for and purchasing my new BMW from North Haven BMW. My salesman< Josh,was friendly and informative. He was very happy to let me test drive multiple cars until we found the right fit. I have never been more pleased with a car shopping experience and I love my new BMW. More
Great BMW dealership Excellent service and support by service advisor and sales advisor. Everyone went out of their way to have my service appointment go very well. I am Excellent service and support by service advisor and sales advisor. Everyone went out of their way to have my service appointment go very well. I am extremely happy with the BMW of North Haven dealership. I currently own 3 BMW's, 2 of which I purchased at BMW of North Haven, and I probably should have bought the 3rd one there also. More