
BMW of North Haven
North Haven, CT
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Great Dealership It is always a pleasure to work with this dealership. They do everything to help the customer. Even work with the insurance company on the customer's It is always a pleasure to work with this dealership. They do everything to help the customer. Even work with the insurance company on the customer's behalf. More
New 2015 535xi Our third vehicle with BMW of North Haven. Exceptional customer service for the past 10 years!!! We returned to see Basel Saad for our most recent n Our third vehicle with BMW of North Haven. Exceptional customer service for the past 10 years!!! We returned to see Basel Saad for our most recent new vehicle. Basel is one of the best client advisors we've dealt with, professional, knowledgeable and a pleasure to work with. Always accessible to answer any questions or concerns. We've returned to BMW North Haven over the years because of individuals like Basel Saad and the outstanding service department. More
World Class Service Outstanding service from start to finish! Ashley took care of everything from the moment I walked in to the time I picked up my car. Service was exp Outstanding service from start to finish! Ashley took care of everything from the moment I walked in to the time I picked up my car. Service was explained to me, she followed up with a phone call, and took care of the entire process flawlessly. It is people like Ashley that make BMW of North Haven a World Class location. More
harold Excellant experience with the members of this dealership. I would recommend this dealership to everyone. I enjoyed their advice and recommendations Excellant experience with the members of this dealership. I would recommend this dealership to everyone. I enjoyed their advice and recommendations regarding my vehicle selection and the delivery process. More
Service on X 5 I am satisfied with the service. My agent was very helpful. I chose to get another opinion though I some costly repairs having to do with check engine I am satisfied with the service. My agent was very helpful. I chose to get another opinion though I some costly repairs having to do with check engine light being on. More
Very happy with my experience I visited the dealership for the first time, already having a good idea which model and options I wanted, and they were very friendly, helpful and acc I visited the dealership for the first time, already having a good idea which model and options I wanted, and they were very friendly, helpful and accommodating. Working with Robert was very easy and once I reviewed the options I wanted, the next day a vehicle very similar was located. Typically I tend to negotiate on price but in this instance I knew from previous research what I was willing to pay, and I felt the offer was reasonable in the context of what I was looking for, so I almost immediately decided to buy the car. So far I'm very happy with it. More
New car I had a great purchasing experience. This is my third time getting my car here. Basel was wonderful to work with and I love my new car. I had a great purchasing experience. This is my third time getting my car here. Basel was wonderful to work with and I love my new car. More
Thorough service What I most appreciated was that Ashley got me an appointment quickly with a loaner. Personal attention. Knowledgeable technicians and service staff. What I most appreciated was that Ashley got me an appointment quickly with a loaner. Personal attention. Knowledgeable technicians and service staff. Once the problem was diagnosed they immediately ordered the parts and followed through with the installation. My vehicle was completely checked out to ensure that everything worked before it was delivered. Very thorough. More
Would never consider another BMW dealership All personnel from sales to service are very low key,courteous and the waiting areas neat and clean. My estimated wait time ran a little long,but I r All personnel from sales to service are very low key,courteous and the waiting areas neat and clean. My estimated wait time ran a little long,but I really didn't mind it at all. More
Recent Sales visit Efficient process for leaving the car and determining what needed to be done, helpful explanation by Ashley about the actual work on the car, and very Efficient process for leaving the car and determining what needed to be done, helpful explanation by Ashley about the actual work on the car, and very quick drop off and pick up from my work place. More