
BMW of North Haven
North Haven, CT
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Would never consider another BMW dealership All personnel from sales to service are very low key,courteous and the waiting areas neat and clean. My estimated wait time ran a little long,but I r All personnel from sales to service are very low key,courteous and the waiting areas neat and clean. My estimated wait time ran a little long,but I really didn't mind it at all. More
Recent Sales visit Efficient process for leaving the car and determining what needed to be done, helpful explanation by Ashley about the actual work on the car, and very Efficient process for leaving the car and determining what needed to be done, helpful explanation by Ashley about the actual work on the car, and very quick drop off and pick up from my work place. More
Another experience I have been involved with BMW of North Haven for 6 cars and over 10 years. In all cases the service and assistance that I have received has been exce I have been involved with BMW of North Haven for 6 cars and over 10 years. In all cases the service and assistance that I have received has been excellent - courteous, knowledgeable, and efficient. My recent purchase of a 2016 M6 was perhaps the best of all in large part due to Rick Z's efforts. More
New 2016 X3 Overall a great experience for the purchase of my new X3. The sales staff was knowledgable and helpful in arranging for the delivery of my vehicle at Overall a great experience for the purchase of my new X3. The sales staff was knowledgable and helpful in arranging for the delivery of my vehicle at the BMW factory in South Carolina. More
A lease on a whim I am a previous BMW owner and craved a new BMW again... the entire staff was candid, easy going and made the whole experience feel comfortable. I am I am a previous BMW owner and craved a new BMW again... the entire staff was candid, easy going and made the whole experience feel comfortable. I am thrilled to be leasing an exceptional car from an exceptional place - if you go, ask for Chris C. He is straightforward, thoughtful and professional! More
Quick, efficient, knowledgable, great attitude My experience both on my drop off day and pick up day was perfect. During this time of construction and detours on the lot; the whole Service Dept was My experience both on my drop off day and pick up day was perfect. During this time of construction and detours on the lot; the whole Service Dept was extremely organized and efficient. It was a better experience than prior to construction. What ever changes were put into effect for the renovation; I urge you to continue them after construction. I've had so many Service Advisors over the years of owning four BMW's, Ashley Roudie was one of the best. More
Helpful and Friendly! We got our new 2015 X3 at BMW of North Haven after 6 months of searching. Even though our initial appointment was with another Client Advisory who was We got our new 2015 X3 at BMW of North Haven after 6 months of searching. Even though our initial appointment was with another Client Advisory who was not available Della Hamberg came to the rescue. It had been awhile since I got my last BMW and Della was there to assist and answer any questions we had. It was the smoothest experience with a dealer to date. Business Manger Michael Piccolino was amazing as well and made the financing process a breeze. To sum it all up we had a great experience and will recommend to our Friends and Family (and our next purchase will be there as well). More
well organized Well organized despite construction and reorganization. Service is always good, but the promptness of processing and the readiness of the loaner was t Well organized despite construction and reorganization. Service is always good, but the promptness of processing and the readiness of the loaner was the best experience of all my visits to your service center. More
service Service was a warranty item related to computer programming. There was no charge. Ashley very helpful and fully explained nature of work to be done. Service was a warranty item related to computer programming. There was no charge. Ashley very helpful and fully explained nature of work to be done. More
Great service Everything about this visit was perfect from start to finish. Staff was friendly and helpful. My service advisor (Jerry Defilice) called me and kept m Everything about this visit was perfect from start to finish. Staff was friendly and helpful. My service advisor (Jerry Defilice) called me and kept me updated on what was going on with my vehicle. The service was finished in the timeframe given. If I could give 10 stars I would. More