
BMW of North Haven
North Haven, CT
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Purchase of 2015 BMW X1 Wonderful experience! From the test drive to paperwork and pickup of car this was a wonderful and painless process! I am so happy with this vehicle! Wonderful experience! From the test drive to paperwork and pickup of car this was a wonderful and painless process! I am so happy with this vehicle! More
Not your typical car dealer Every single person we interacted with at BMW North haven is friendly and sincere. Buying a car here is a low stress and pleasurable experience. Eve Every single person we interacted with at BMW North haven is friendly and sincere. Buying a car here is a low stress and pleasurable experience. Everyone seems well trained and eager to please the customer. In walking around the dealership it is amazing to see how many people work there-sales, service, support staff...while just carrying the one brand. Well-organized business. More
Afternoon break- I brought the car in to get a tire checked and left with an oil change, new wipers, a wash, and vacuum. All the work was completed in about an hour, w I brought the car in to get a tire checked and left with an oil change, new wipers, a wash, and vacuum. All the work was completed in about an hour, while I read a magazine and enjoyed the complimentary refreshments. I just signed a form and drove back to work with a clean and fully functioning car. Excellent service center. More
Excellent Experience This is our second experience with this particular salesperson. He was knowledgeable, engaging, and attentive. We highly recommend this dealership and This is our second experience with this particular salesperson. He was knowledgeable, engaging, and attentive. We highly recommend this dealership and fully intend to return. More
Great dealership .. great service I have bought my 328Xdrive from BMW North Haven and so glad I did so .. super friendly and knowledgeable staff (Saifee helped me a lot), the services I have bought my 328Xdrive from BMW North Haven and so glad I did so .. super friendly and knowledgeable staff (Saifee helped me a lot), the services in this dealership are as great as the sale .. great quality of work .. thank you BMW North Haven. More
So so happy I'm extremely happy with my purchase! This is my 3rd BMW purchased from BMW of North Haven. The service department has always satisfied me and made I'm extremely happy with my purchase! This is my 3rd BMW purchased from BMW of North Haven. The service department has always satisfied me and made the process completely easy. I would recommend BMW of North Haven to my friends and clients. Thank you for making the buying process so easy. More
Service Good job in repairing my car. They are friendly and would recommend it to my friends. And I got a brand new loaner car for a day, not bad! Good job in repairing my car. They are friendly and would recommend it to my friends. And I got a brand new loaner car for a day, not bad! More
Recall Campaign My BMW needed recal repairs. Service Advisor (Carl) discussed repairs and explained what was to be done. Highly profesisional and very pleasant. He My BMW needed recal repairs. Service Advisor (Carl) discussed repairs and explained what was to be done. Highly profesisional and very pleasant. He also reviewed my car's recent maintenance history and when it would need routine servicing again. Dealer provided a loner which was spotless. Carl answered all my questions about loaner's operating features. Drop-off and pick-up of both cars was smooth and easy. Dealership is clean and inviting and all staff I dealt with were friendly and helpful. Highly recommend. More
A total class act I had made appointment with BMW North Haven service department to change my tire that recently had nail. I soon found out that I had few recalls and o I had made appointment with BMW North Haven service department to change my tire that recently had nail. I soon found out that I had few recalls and other maintenance that needed to be done that I was unaware of since I leased the car from another dealership. Jerry was so great and explained everything that was going to done and since I had to be at work, he called for a loaner and Craig from the transportation department gave me X5 for a loaner so that I could make it to work on time. They went over and beyond what I have ever experienced at a service department. After this experience and seeing the huge difference in customer service that was provided to me, I will be sure to visit them when my lease is up!! Thank you Jerry and Craig. More
Great Sales Experience, Wonderful Car This was my first experience with buying a non-Japanese car. We explored several makes/models (Audi, Mercedes, BMW) before settling for the BMW, than This was my first experience with buying a non-Japanese car. We explored several makes/models (Audi, Mercedes, BMW) before settling for the BMW, thanks to the very patient and helpful sales person at BMW of North Haven, Todd Orowson. He went out of his way in providing help with finding us a car we like and for getting it to us as soon as he possibly could. At the time of delivery, he made sure we were completely satisfied with our car buying experience. We were also quite impressed with Stephanie Mismas who patiently helped us get acquainted with all of the features on our car. I've been really enjoying driving my BMW 428xi Gran Coupe. It just has a very different feel from my Lexus. Great driving experience; wonderful car. More